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“Comfortable business hotel”
4 of 5 bubbles Review of Hotel Exe Plaza

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Hotel Exe Plaza
Ranked #182 of 444 Hotels in Madrid
Shillingford, United Kingdom
Level Contributor
78 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Comfortable business hotel”
4 of 5 bubbles Reviewed 15 November 2013 via mobile

At Playa Castilla, this is a well placed modern business hotel. I stayed two nights in a comfortable well designed suite. Although it had full length windows the black out curtains kept out urban night light and the double glazing all noise.
Breakfasts were good, plenty of choice though the buffet arrangement was congested between 7.00 and 8.00. Tables are tightly packed adding to the feeling of congestion.

Stayed November 2013, travelled on business
Helpful?
Thank Robin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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902 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
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English first
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 6 November 2013 via mobile

I have no complaints about the room, it was a good size, comfortable and clean.

I have 2 small complaints, firstly there is no food served (not in cafe, restaurant or room service till 8.30pm), i appreciate this is spain but as a business hotel i thought maybe a snack in the cafe would be available. There is a mcdonalds next door but not too many other options that i could see of outaide the hotel.

Secondly, i put my breakfast room service menu on my door, next morning it was still there so had to go to restaurant instead. €20 for breakfast, if i got the continental in room service and only €13.50. If you are not going to do breakfast room service dont provide cards in rooms and waste people's time waiting for food that just isnt coming.

Staff on reception quite friendly and helpful. Would probably try somewhere else next time though.

Stayed November 2013, travelled on business
Helpful?
Thank 871sarahj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level Contributor
77 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 bubbles Reviewed 1 November 2013 via mobile

Food room service was basic and the breakfasting room very busy and uninspiring
Gym - was smaller than my hotel room and inadequate
Rooms spacious and clean yet dated and the view is better over the road at abba castilla (silken looks onto concrete. Inner building forecourt)
Price point maybe a tad high considering very average overall delivery

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakland, California
1 review
4 of 5 bubbles Reviewed 24 September 2013

Just there for one night but overall a very nice stay. Awesome and friendly staff, the room was clean and modern and the bed was really comfortable. It is a great location close to the city center. i would definitely stay there again!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeM1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest, Hungary
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 13 September 2013

The hotel is a good business hotel - you can feel that their target group are business travelers coming to visit one of the offices around. Well, as I was there for business too, it was okay, but I do not recommend the hotel for a family trip.
The room was big enough and clean. The minibar was full of nice things (I found even ham), but on a quite expensive price.
The city center is not that far, as the metro station is just on the corner and it brings you directly to the Sol.
The breakfast seemed very good, everything looked delicious - but tasted less good.
Altogether, if you are working in one of the buildings around, you will like it - but be careful to arrive before 8 p.m., otherwise they can easily cancel your room (that happened to my colleague - but at least the front desk lady helped him to find a room in an other hotel).

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nettie1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 8 September 2013

Hotel was good- especially if you are working in the area. The room was pleasantly large and the wifi was decent in the room which is always a bonus.

The breakfast was very good, there was a good selection which was varied and everything was tasty.

the gym was a little disappointing and the main weights machine was broken

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PepeloPepelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
253 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed 1 August 2013

Good hotel. Decent room size. Breakfast spread is nice. Beds and pillows are comfortable. Clean. Free internet available. The in house restaurant has a restricted menu but food quality is not bad. Staff are all very friendly.

The only facet that I was undecided about was the location. It is certainly not tourist friendly becuase it is away from the main tourist areas. However, it must be noted that there is a metro station just next door (almost below the hotel). At the same time the 3 tallest skyscrapers (offices) are not exactly next door as also main downtown area. My office was close but that might not be true for everyone.

To cal it all, if your office us close by, go for it. If your are a tourist then you might want to look elsewhere unless you want to travel all the way back on metro or taxi after a long day of sightseeing.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RRC_1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Exe Plaza

Property: Hotel Exe Plaza
Address: Paseo Castellana 191, 28029 Madrid, Spain (Formerly Silken Puerta Castilla Hotel)
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#122 Luxury Hotel in Madrid
#150 Business Hotel in Madrid
#152 Romantic Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Exe Plaza 4*
Number of rooms: 262
Official Description (provided by the hotel):
Exe Plaza is, quite possibly, one of the most intelligent choices in Madrid for those seeking comfort, easy communications, tranquillity and an excellent quality-price ratio. The hotel is located in Plaza Castilla, at the foot of the KIO Towers, on Paseo de la Castellana and surrounded by the country's leading banks and companies. What is more, it is very near Santiago Bernabeu Stadium, Chamartin train station and the Four Towers Business Area Complex. ... more   less 
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Also Known As:
Silken Puerta Castilla Madrid
Hotel Silken Puerta Castilla

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