My Fiance and I stayed for one night as the hotel was convenient for the new UK visa office which is 5 minutes walk away. I have to say that Either I got the staff on a good day or others got them on a bad day because the thing that would encourage me to use this hotel again is the friendliness of the staff and my Spanish is not brilliant. Check in was a breeze and the girl at reception when we checked out was really helpful. The cleaning staff always said hello as we walked past and we were made to feel very welcome. The room itself was a large room with sitting room separate bedroom and bathroom al very clean and well kept with a well stocked mini bar. My only problem with the room was that the air conditioning was not working properly and therefore the room was uncomfortably hot. My fiance did open the windows which cooled the room but then you had to contend with the noise of the city.
Breakfast was passable but not memorable and not worth the extra money charged, Scrambled eggs runny and no option for fried. Sausages were mini hotdog sausages and not proper ones but the coffee was good. The only other thing I would mention and it is a real bug bear of mine is we were only given 1 key card. This is inconvenient when you are two people in the room.
End of the day though I would use this hotel again.
- Official Description (provided by the hotel):
- Exe Plaza is, quite possibly, one of the most intelligent choices in Madrid for those seeking comfort, easy communications, tranquillity and an excellent quality-price ratio. The hotel is located in Plaza Castilla, at the foot of the KIO Towers, on Paseo de la Castellana and surrounded by the country's leading banks and companies. What is more, it is very near Santiago Bernabeu Stadium, Chamartin train station and the Four Towers Business Area Complex. ... more less
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- Also Known As:
- Silken Puerta Castilla Madrid
- Hotel Silken Puerta Castilla