We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very poor hotel” 2 of 5 bubbles
Review of Hotel Gran Atlanta

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hotel Gran Atlanta
Ranked #410 of 444 Hotels in Madrid
Truro, United Kingdom
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Very poor hotel”
2 of 5 bubbles Reviewed 19 June 2014

I stayed at this hotel for 2 nights as part of a solo travel around Europe.
There are not many good points about this hotel except that there was an ok buffet breakfast in the morning and that the reception/foyer area was luxuriously decorated but very deceptive of the rest of the hotel.
The reception staff on my arrival appeared rude and unwelcoming. My room was extremely small and looked like it hadn't been updated since the 70's, this was not too much of a problem as it was clean and tidy and with a fairly comfortable bed. It was however extremely dark as there was only 1 small window
Im pretty sure the walls were made of tissue paper because I could here everything from outside my room. Even getting woken up at 1:30 in the morning but the room next door flushing the toilet and using the hairdryer.
The location of the hotel sadly didn't make up for its flaws. Being at least a 15 minute walk to the metro line 2 station and then a further 10/15 minute metro ride to nothing of interest.
I do not advise anyone to stay here unless, like myself, budget is an issue or you are only staying for a couple of nights.

  • Stayed June 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Samantha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

464 reviews from our community

Traveller rating
    18
    103
    165
    110
    68
See reviews for
38
116
71
143
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Redhill, United Kingdom
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 6 June 2014 via mobile

Stayed here for a couple of nights as close to the office. Reception is very light & bright lots of older style furniture. Grand lights & massive water feature. Staff were helpful and spoke English very well. The room itself was a dated twin overlooking an internal courtyard so was very quiet. Bathroom was very dated but also spotlessly clean. Hotel does not have a restaurant so you need to eat out. Breakfast was deceptive looked very comprehensive until you realised a lot were packaging. Fruit baskets looked great but fruit on the turn not one apple unbruised. Staff were quite surly & treated you as an inconvenience. Ok just to grab a bite to eat but not sure it was worth €8.80. Taxi rank right outside so easy if you want get about. Whilst it was not the best certainly not 4 star it was very clean, had good wifi & room was reasonably sized. All you really want a room for is to sleep & this is fine for that. I would stay here again not least because it is really good value.

Stayed May 2014, travelled on business
Helpful?
Thank DawnMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rolle, Switzerland
Level Contributor
106 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 25 May 2014

This hotel was booked as it was convenient to a business meeting I was attending. It does feel outdated, but it was clean, functional, spacious and had free internet access. The staff were helpful, courteous and efficient. The area is good for a lone traveler with bars, cafes and restaurants all in the same street - and very, very reasonably priced! Would certainly stay again based on convenience and overall good value.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Shaun321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portugal
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 25 April 2014

Two nights in a hotel in need of a makeover. The facility is aged, old rooms with shabby furniture and without soundproofing. The staff unfriendly and little available. Median breakfast, having noticed that the staff was slow to replenish the food that went over.

  • Stayed April 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank PortugalJose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Madrid hotels

4 of 5 bubbles
Show Prices
5 of 5 bubbles
Show Prices
4 of 5 bubbles
Show Prices
4 of 5 bubbles
Show Prices
Douglas, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 November 2013 via mobile

Stayed at hotel on late november. Staff is amazing, helpful and not miserable. Rooms are not great but its ok. If i go back again it would be because of staff. I lost my glasses and emailed them in case if they found and strait respond. Well done.

Stayed November 2013, travelled with friends
Helpful?
2 Thank DownTownCafe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
391 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 21 November 2013 via mobile

On an overnight business stay my counterparts reserved Gran Atlanta. It proved convenient, on a good location near the Castellana,with friendly staff. Beds are simple and the bathroom outdated, but good value for money and clean.

Stayed November 2013, travelled on business
Helpful?
1 Thank robert_bos53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walnut Creek, CA
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

It is located in the business district, and it happens to be also an upscale residential neighborhood. Short walk from the Real Madrid soccer stadium.

The hotel is clean, the staff very friendly and accommodating. The rooms are OK. It would be nice if the hotel gets an updating, but I think that this fact is factored in the price, which is very competitive.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank carriedo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Madrid hotels
0.0 mi away
Espahotel Plaza Basilica
Espahotel Plaza Basilica
#300 of 444 in Madrid
3.5 of 5 bubbles 151 reviews
0.2 mi away
Holiday Inn Madrid
Holiday Inn Madrid
#280 of 444 in Madrid
3.5 of 5 bubbles 724 reviews
0.5 mi away
Hotel Infanta Mercedes
Hotel Infanta Mercedes
#286 of 444 in Madrid
3.5 of 5 bubbles 249 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Senator Castellana Hotel
Senator Castellana Hotel
#259 of 444 in Madrid
3.5 of 5 bubbles 426 reviews
0.4 mi away
4C Bravo Murillo
4C Bravo Murillo
#225 of 444 in Madrid
4.0 of 5 bubbles 177 reviews
0.6 mi away
AC Hotel Aitana
AC Hotel Aitana
#166 of 444 in Madrid
4.0 of 5 bubbles 364 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Gran Atlanta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Gran Atlanta

Property: Hotel Gran Atlanta
Address: Calle Comandante Zorita 34, 28020 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#188 Luxury Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Gran Atlanta 4*
Number of rooms: 180
Official Description (provided by the hotel):
The hotel Gran Atlanta, situated in the heart of the business and financial district of Madrid, one of the most charming European capitals, is the ideal place to stay for business trips.The hotel is located at number 34 calle Comandante Zorita.The hotel has a large lobby decorated in a traditional Spanish style. The paintings, tapestries and antiques in the lobby are authentic. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Odigeo, Priceline and Agoda so you can book your Hotel Gran Atlanta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Atlanta Madrid

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing