The location is perfect as many other reviewers have mentioned. Unfortunately the first thing that happened was that we got moved to another hotel for the first night due to "technical problems" with our room. The hotel we were moved to was of a higher standard (albeit in a less central location) so I guess that was a reasonable deal. The smallness of our rooms when we moved back in was a little disappointing. We also missed having tea making facilities in the room but room service was very quick. Housekeeping also responded swiftly when we ran out of toilet paper although it would have been better if we had a spare roll ready to go. I would have liked a plug in my sink as well. Shaving in running water is not easy. We did not find the male reception and bar staff very friendly. Perhaps it is a cultural thing but we certainly felt we were putting the bar staff to a lot of trouble by getting them to serve us drinks. This was particularly true on our last night when most of the lights were turned out and the barmen said they were on an automatic system and could not be turned back on. They were on during our previous nights late night drinking so that did not make sense.
- Official Description (provided by the hotel):
- Eurostars Casa de la Lírica is located just 150 m from Puerta del Sol, the largest area of stores and shopping centers of Madrid and situated in the Art Triangle of the city (Prado Museum, Reina Sofia Art Centre and Thyssen Bornemisza Museum)A total of 83 rooms 6 of them Junior Suites equipped with complete bath, shower with hidromassage column,telephone, individual air conditioning, international channels TV, free WiFi, minibar (chargeable) and free safe and room service.Our Charm : Elegance combined with maximum comfort ... more less
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- Also Known As:
- Maria Elena Palace Madrid
- Hotel Maria Elena Palace