We had three rooms for a conference, the place looks really nice. But:
No bellboy - - - our A/C (air conditioning) didn't work - - - the pool was closed (24 September) - - - Turning on the shower moved the shower head up - completely wetting the bath towels - never fixed - - - 2nd night one hand towel and one bath towel for two people.
3rd night A/C repaired - - - 4th night – A/C broke again – didn’t even bother to report it. Continuous problems with keys not working - our room was 100 m. (300 feet) from the front desk
Free internet in pool and lobby area worked well early AM, poorly 6 PM and sometimes not at all 9PM PAY internet in room – 6 € one hour; 12 € for 24 hours – cannot report, was unable to access. After 2 hours on the phone to the service provider, he gave me 4 free hours.
Sitting in the patio looking at the pool, it’s a lovely 3 star - - - - but nothing works. Hours and hours of lost time. Try it if you’re ready for a hastle.
- Official Description (provided by the hotel):
- Osuna Hotel is located in one of the busiest business areas of Madrid close to IFEMA (Exhibition Center) and Barajas International Airport and well communicated to the city center by public tranportation. The hotel offers a free shuttle bus service to IFEMA and Airport For business meetings there are two rooms fully equipped with all kinds of technical and audiovisual services ROOMS , RESTAURANTS AND FACILITIES It has 168 rooms with air conditioning, free WiFi, telephone, satellite and interactive TV with video channel and music.73 Of them are bungalows with terrace and garden areas. Guests can also enjoy of our outdoor swimming pool (in summer season) and H20 restaurant specializes in traditional Mediterranean cuisine , where every dish is prepared according to ancient recipes. ... more less
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- Also Known As:
- Osuna Hotel Madrid