We spent three nights at this hotel. We were given a room on the second floor of the hotel facing the parking lot in the rear of the hotel. The parking lot fills up with young people after midnight and these people drink, yell and scream and play loud music until 4:30AM. We were unable to sleep the first two nights that we were there. The hotel staff did very little to correct the situation and were rude to my wife when we came to the lobby on the second evening to complain about the noise. The hotel reluctantly moved us to a different room for our third night after we insisted that we be moved to a different room. The hotel has a bar that never seemed to be open and no one offered to help with our bags when we arrived.
If you do decide to stay at the hotel, insist that they give you a room on one of the higher floor facing Calle Gran Via. On the plus side, the hotel is in a great location and the rooms are modern and clean.
- Free Wifi