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“4 Stars?” 3 of 5 bubbles
Review of Hotel Serrano

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Hotel Serrano
Ranked #273 of 444 Hotels in Madrid
Level Contributor
52 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“4 Stars?”
3 of 5 bubbles Reviewed 4 March 2013

in my opinion the place is good to stay but 4 stars?? I don't think so! the rooms were average and no room service. However, staff was very nice and welcoming and the location was really nice as well.

  • Stayed March 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Oswaldo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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123 reviews from our community

Traveller rating
    27
    54
    35
    4
    3
See reviews for
19
37
17
27
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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Additional Information about Hotel Serrano

Property: Hotel Serrano
Address: Calle Marques de Villamejor 8, 28006 Madrid, Spain (Formerly Husa Serrano Royal Hotel)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #273 of 444 Hotels in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Serrano 4*
Number of rooms: 34
Official Description (provided by the hotel):
The four-star Hotel Serrano Royal is located in the Barrio de Salamanca, the most exclusive and elegant district in Madrid. Enjoy a quiet, safe hotel in the heart of Madrid that offers true relaxation.The Hotel Serrano Royal is in a privileged location between calle Serrano and the Paseo de la Castellana, next to the city's most exclusive designer boutiques and leading multinational businesses. The nearest metro station is Ruben Dario, which is just 300 metres from the Hotel. There are also numerous buses to the Paseo del Prado and Puerta del Sol. ... more   less 
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