We stayed at this hotel for two nights while in Madrid. The staff was unfriendly and unhelpful.
For a high end hotel the service was very bad.
My boyfriend and I felt that we were treated poorly because of our age, the majority of guests at the hotel were over 60. For ourselves under 35 we were treated as if we were out of place.
When we asked the concierge for a recommendation for a breakfast spot in an area with shops and people he said no and said down the block is a coffee shop.
The only time we were treated well at this hotel was when my boyfriend spoke Portuguese and pretended he was from Portugal.
I would not recommend anyone young to stay at this hotel.
Madrid overall did not have very friendly or helpful people. At the end of a three week five star euro trip the stay in Madrid made us finally want to go home.
The location of this hotel is a bit of a walk from most big attractions. Bring good walking shoes or prepare to take taxis.
The air conditioning was not the best, luckily it wasn't yet the heat of the summer when we had our stay.
- Official Description (provided by the hotel):
- Wellington hotel represents luxury, elegance and hotel tradition since its origins in 1952. Its decoration and select details allow the visitor to enjoy an unforgettable stay. Located in the stately Salamanca nieghbourhood and close to Retiro Park, its location combines elegant residences, exclusive fashion brands, art galleries, antique shops and prestigious restaurants. Within walking distance to the so-called Art Triangle: The Prado and Thyssen Museums and the Reina Sofía Art Centre. Its 250 rooms in a classic and elegant style offer a warm environment which guarantees the maximum comfort and quietness. All rooms are equipped with linen sheets, pillows à la carte and an exclusive amenities selection. Suites provide a greater luxury. Located in the most privileged area of the building, they have been decorated with the best of tastes. ... more less
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- Also Known As:
- Wellington Hotel Madrid