I've never been to Madrid before and was travelling there with my family in mid august for a few days. We picked The Wellington as it was one of the very few central hotels with an outdoor pool. After a long day of sightseeing the pool was a very welcome sight! They also had interconnecting rooms which was important as my kids are only 7 and 8. Only standard rooms interconnect so although I preferred the updated styling of the superior rooms we chose not to upgrade (about €13 prpn). Our standard room also had a balcony overlooking the pool area which was nice. At the end of our first day, returned to our room, went to run my kids a much needed bath only to find that when you turn on the tap, the shower comes on as well. They were very apologetic and offered to send up maintenance. I wanted to get the boys to sleep so agreed that they would fix it the next day. We told them when we were going out and they came to fix it then, so as not to disturb us. When we returned the problem had not been able to be fixed so they offered us an upgrade to a very large 2 bedroom suite and moved all our things over for the remains of our stay. The manager was delightful and worked very hard to make sure we were happy. Cannot fault the service of any of the staff in the hotel. The breakfast was first class. Also ate at the pool restaurant in the evening which served lovely light fresh meals highlighting the vegetables they grow in the hotel. The location is also great, very near shopping, restaurants and a short stroll through the beautiful Retiro Park to the main museums and galleries. Would highly recommend, particularly if you are travelling with children. Thanks for a very special stay.
- Official Description (provided by the hotel):
- Wellington hotel represents luxury, elegance and hotel tradition since its origins in 1952. Its decoration and select details allow the visitor to enjoy an unforgettable stay. Located in the stately Salamanca nieghbourhood and close to Retiro Park, its location combines elegant residences, exclusive fashion brands, art galleries, antique shops and prestigious restaurants. Within walking distance to the so-called Art Triangle: The Prado and Thyssen Museums and the Reina Sofía Art Centre. Its 250 rooms in a classic and elegant style offer a warm environment which guarantees the maximum comfort and quietness. All rooms are equipped with linen sheets, pillows à la carte and an exclusive amenities selection. Suites provide a greater luxury. Located in the most privileged area of the building, they have been decorated with the best of tastes. ... more less
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- Also Known As:
- Wellington Hotel Madrid