The Hesperia falls into my absolute favorite category of hotels: the top-of-the line hotel that treats every guest- regardless of what they paid, what they look like upon check-in, or how long they're staying- in a top-of-the-line manner. I traveled on business and booked at a very low rate but never felt for a moment that I wasn't receiving the hotel's best possible service. Early check-in was no problem, and I was upgraded from a regular room to a junior suite without asking. Room was fantastic; comfortable and spacious, with a large sitting area and a terrific bathroom. The bed was on a slightly raised platform- a half step up from the rest of the room- but a tiny row of lights around the platform, visible only when one got up, prevented tripping and ensured that the raised bed was an endearing quirk.
Service was perfect. I had one bag with me, and while I had no doubt that had I given any signal that I needed help it would have been forthcoming immediately, I was not swarmed by bellhops (a pet peeve of mine). The buffet breakfast, included in my room price, was wonderful. Free wifi worked very well. Great location, with plenty of sights within walking distance and instant subway access for those that weren't.
I'd recommend the Hesperia to anyone without hesitation, and I'd especially recommend it to business travelers and budget-conscious leisure travelers looking for first-class treatment regardless of how they booked or what they paid. The Hesperia makes every guest feel welcome and is a perfect choice for Madrid visitors.
- Official Description (provided by the hotel):
- Ideally located, the sophisticated and chic Hotel Hesperia Madrid is one of the city's leading contemporary luxury showcases. ... more less
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- Also Known As:
- Hesperia Madrid Hotel Madrid
- Hesperia Hotel Madrid
- Madrid Hesperia Hotel