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“Great spot.”

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Melia Madrid Princesa
Ranked #60 of 436 Hotels in Madrid
Certificate of Excellence
Cyprus
Level 3 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great spot.”
Reviewed 2 September 2014

First of all. Location, location, location. It's in the Centro district, very near Plaza Espana. Most important for me, there was a Metro station outside. Which means easy transportation to anywhere I wanted to go and by the end of the day when I was tired of too much walking and sightseeing there was no walking to the hotel. Just get off the train and straight to rest.
Personel was friendly and English speaking (which for the non-Spanish speaking me was very important).
Breakfast was very satisfying as well. Could please different tastes and habbits.
Overall I would stay again to this if I could just on the location alone.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank v_Clueless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 3 September 2014
Dear v_Clueless,

Thank you for your kind words and for sharing your recent experience with the Tripadvisor community and us.

Your review starts with a famous quote in hospitality, and for us it is very valuable to contribute to make our guests’ visit to Madrid as convenient and pleasant as possible. In the other hand, we are glad to hear that our staff assisted you in a friendly manner, and that you enjoyed our complete buffet breakfast.

It would be a pleasure tohave you back in Madrid, and to welcome you at the Meliá Madrid princesa.

Kind regards,

Clara Mahillo Ávila
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,201 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (198)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Melbourne, Australia
Level 3 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 September 2014

Great location. Modern hotel. Staff very helpful with good English.
1.5 kilometres, easy walk or underground train from tourist area. Next to Plaza Espania.
Madrid WS a great surprise. Beautiful city with lots to see and do, be it cultural or gastronomic.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank sreyemg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 3 September 2014
Dear sreyemg,

Thank you for sharing your review regarding your recent stay with us.

We are glad to read that you had a pleasant stay at the Meliá Madrid Princesa, and in our beautiful city.

We hope to receive you once again, should you come back to Madrid.

Kind regards,

Clara Mahillo Ávila
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 September 2014

Great very clean accommodation. Stayed here with my husband but also friends for 2 days but wish all our hotels were like this. Buffet breakfast was one of the best we have had lots of variety. Easily walked to all major attractions and good Tapas bars. I would highly recommend.
Has free use of gym. Easy access free wi-fi and the front desk was very helpful. Easy to catch a taxi from near by Main Street if needed.

Room Tip: A room on a higher level have better views
See more room tips
  • Stayed August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank amanda_sydney00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 3 September 2014
Dear Amanda_sydney00,

First of all we would like to thank you for the time you have taken to share your recent experience at the Meliá Madrid Princesa.

It is great to hear that you have enjoyed the services and facilities we offer, and that you could easily visit the cultural offer near the hotel.

Thank you for recommending us, and hopefully we have the chance to receive you in another occasion.

Kind regards,

Clara Mahillo Ávila
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
4 reviews
3 hotel reviews
Reviewed 29 August 2014

Its a perfectly located hotel with a good service. Recommend you to reserve a club floor room that gives you a right to use a Club room with nice snacks and drinks. Very good and helpful staff at the reception.

Room Tip: club floor
See more room tips
  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AlexeyBor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 3 September 2014
Dear AlexeyBor,

We would like to thank you for posting your review in this travelers community, and for choosing us on your recent visit to Madrid.

It is a pleasure to hear that you enjoyed your stay and our exclusive The Level service, and we hope to receive you again in another occasion.

Kind regards,
Clara Mahillo Ávila
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 August 2014

Well, I think this is more a FOUR STAR hotel rather than five.

Staff is very nice and friendly.
Breakfast was beautiful.
Rooms are nice and comfortable.
We had dinner in the restaurant, the food was OK, but I think you can eat much better outside the hotel.

We went for a relaxing weekend in Madrid and the idea to choose this hotel, was for the SPA facilities, but they are not open during the weekend. I think people would use more the SPA during the weekend rather than week days.

A FIVE STAR hotel, should have the facilities open the whole year, specially if the purpose of the travel is relaxing and weekend for couples.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank MARCELA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 3 September 2014
Dear MARCELA M,

Thank you for sharing your comments regarding your recent stay at our hotel.

We are pleased to hear that you had an overall pleasant stay, and that our services and facilities were up to your standards.

Regarding the Wellness Center, we would like to apologize for the inconveniences caused, and we inform you that we are submitting your comments to their management, as it is operated by an external company.

We hope to count with the opportunity to host you again, and to make your stay completely satisfactory.

Kind regards,

Clara Mahillo Ávila
Guest Experience Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 21 August 2014

I have been to Spain many times and this is by far the best place to stay the night. Rooms are spacious, bed are very comfortable and staff is very friendly. Very good quality sleep. I stayed there 3 times and will come back

  • Stayed March 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Kira A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 29 August 2014
Dear Kira A,

Thank you for taking the time to post this review, and for your loyalty as a repeating customer at the Meliá Madrid Princesa.

We are pleased to read that we have been able to satisfy your needs and expectations during your last visits, and we hope to do so in the ones to come as well.

We are looking forward to your next visit.

Kind regards,

Clara Mahillo Ávila
Guest Experience Mnager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
103 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 19 August 2014 via mobile

Before I moved to Madrid I went to Spain Capital every week and always stayed here...
Fantastic Food, Central Location, Friendly Staff, Big Rooms (and clean) everything you need to have a good stay, highly recommendable!

Stayed November 2013, travelled on business
Helpful?
Thank Luis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review, 29 August 2014
Dear Luis G,

Thank you for your kind review, and for sharing it here on Tripadvisor.

It has been a pleasure to serve you and to be the hotel of your choice in Madrid, and we would also like to thank you for recommending us to other travelers.

We look forward to receive you in another occasion at the Meliá Madrid Princesa.

Kind regards,

Clara Mahillo Ávila
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Madrid Princesa

Property: Melia Madrid Princesa
Address: Calle Princesa 27, 28008 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Arguelles
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#44 Business Hotel in Madrid
#47 Luxury Hotel in Madrid
#59 Romantic Hotel in Madrid
#68 Family Hotel in Madrid
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Melia Madrid Princesa 5*
Number of rooms: 274
Official Description (provided by the hotel):
Completely renovated in 2008 and located just steps away from Madrid main square Plaza de España, this modern Hotel offers spectacular views of the Royal Palace and Casa de Campo. Perfectly situated within walking distance of Gran Via, Plaza Mayor, Puerta del Sol and Madrid's main museums (Prado, Thyssen,...). In addition, a Metro stop can be found right at the entrance of the hotel allowing convenient travel to the airport or Madrid's main local attractions. ... more   less 
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Also Known As:
Melia Madrid Princesa Hotel Madrid
Sol Melia Madrid Princesa

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