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“Good Breakfast and Nice Room”

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Pullman Madrid Airport & Feria
Ranked #109 of 441 Hotels in Madrid
Certificate of Excellence
Reviewed 28 October 2013

We booked this hotel close to the airport our first and last night in Madrid so we could get use to the time change and be close to the airport on our return. The hotel van was very efficient in picking us up and dropping us back off at the airport. It was easy to know which van to pick since it had Pullman with two other hotels on the side of the van. This hotel seems to be used by a lot of airline staff because both times we would see many pilots and attendants at breakfast. The breakfast buffet was good and you could order eggs any way you wanted on top of the buffet with no additional cost. The shower/tub was hard for me to get in and out of since I am short so be careful because it would be easy to fall getting out. There is a shopping center about 10 blocks away that has everything you need. This is a business district but there are many condos near the shopping center. The hotel was clean and caters to business people. We were able to check in early since we arrived at 10:00 am. It was so convenient to have them drop us right at the airport in the morning so we would probably stay here again. Wifi was very good.

  • Stayed: October 2013, travelled as a couple
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2  Thank jep1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrenchMadrid, Director General at Pullman Madrid Airport & Feria, responded to this reviewResponded 30 October 2013

Dear Guest,

Thank you for sharing your valuable feedback with us.

I am glad to hear that you had an enjoyable stay with us and that you appreciated the variety of choice at our Breakfast Buffet.

I look forward to welcoming you back to Pullman Madrid Airport & Feria in the near future.

Best regards,

Didier de La Ferrière
General Manager

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210 - 216 of 874 reviews

Reviewed 27 October 2013

Stayed for 3 nights to attend a conference venue that was conveniently located adjacent to the hotel. The hotel was also close to the airport and provided a shuttle that ran fairly regularly between the 2 locations. The room was well-proportioned in size and offered the expected amenities. re: fridge, safe, HD TV etc. However, it was poorly lit (with low voltage bulbs) and lacked the finer details e.g. the shower design was poor (annoying leaks and splashes to floor) and the front door's lock had a large gaping hole (presumably from a recent change). Room could also have offered better access to power outlets (for a business hotel) and selection of TV channels. However, Wifi was reliable and free - which was appreciated. The restaurants (in particular, Mare Nostrum) offered very good food that was competitively priced. Staff were welcoming and generally attentive and helpful. Definitely worthy of your consideration if you needed a place to stay that is close to the airport and/or if you are attending a meeting at the adjacent conference center.

  • Stayed: October 2013, travelled on business
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2  Thank Seng100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrenchMadrid, Director General at Pullman Madrid Airport & Feria, responded to this reviewResponded 30 October 2013

Dear Guest,

We really appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive and constructive feedback on behalf of our guests that I can share with the team.

I am glad to hear that you had an enjoyable stay with us and that you particularly appreciated the quality of our Mare Nostrum restaurant.

I look forward to welcoming you back to Pullman Madrid Airport & Feria in the near future.

Best regards,

Didier de La Ferrière
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2013

Stayed here for one night, as I had business in the Feria area.

The check in is efficient and the lobby very nice. The room is clean, stylish well appointed and comfortable, with the free wifi working well. There is free water too.

The breakfast is nice and again the service good.

In terms of the location, it is an airport hotel (with a shuttle) but next to the convention centre. It is useful for the Feria area in general.

I am intending to return., A very nice hotel.

  • Stayed: October 2013, travelled on business
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1  Thank rabbitman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrenchMadrid, Director General at Pullman Madrid Airport & Feria, responded to this reviewResponded 30 October 2013

Dear Guest,

We really appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback on behalf of our guests.
Thank you again for choosing Pullman Madrid Airport & Feria as your home in Madrid, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Didier de La Ferrière
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2013

Convenient location close to the airport, it is a nice warm hotel.
Service is pleasant, professional and efficient and rates are reasonable.
The Patio restaurant is good with local specialities served generously and of good quality too.
Rooms are nice, moder and quiet.
Just a bad note about their wifi not working...these days it is a real inconvenient.

  • Stayed: October 2013, travelled on business
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1  Thank ClubGGG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrenchMadrid, Director General at Pullman Madrid Airport & Feria, responded to this reviewResponded 14 October 2013

Dear Guest,

I would like to thank you for taking the time to publish your comments recently.

We feel very proud to receive your feedback which helps us everyday to achieve our goals. Your comments motivate us to keep working hard to deliver the best service possible to our guests. We are sorry for WIFI experience which has been fixed right away.

We hope to have the opportunity to welcome you again at the Pullman Madrid Airport & Feria in a near future.

Kind regards,

Didier de La Ferrière
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2013

The entire stay at the Pullman hotel was pleasurable. Although I was on a business trip, I would choose to stay here again if coming to Madrid on holiday. Although it is far from the city centre, the trip by metro is not too long, and even a taxi journey to the centre is affordable. It is relatively close to the airport, approx 15 minutes in a taxi. The room was spacious and well designed. There is a small gym and an outdoor pool, which is fantastic in summer - not sure how well that works in winter though. The breakfast is pretty good with a reasonable buffet selection and other a la carte options. I am making a return trip to Madrid soon and I had no doubts about choosing the Pullman hotel again.

  • Stayed: July 2013, travelled on business
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1  Thank LindaG72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrenchMadrid, Director General at Pullman Madrid Airport & Feria, responded to this reviewResponded 14 October 2013

Dear Guest,

Thank you very much for your nice comments regarding your stay at the Pullman Madrid Airport & Feria.

I am glad to know that our rooms, facilities and location have fulfilled your expectations and we look forward to remaining your # 1 choice in Madrid.

I hope to welcome you again at the Pullman Madrid Airport & Feria very soon.

Best Regards,

Didier de La Ferrière
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2013

Wanting an airport hotel before an intercontinental flight was the desire. Using my Accor card I searched and came up with the Pullman (Novotel next door was no an option given). Pullman Hotels have high standards and staff. The welcome was wonderful and staff were prepared to offer all and any assistance. The hotel uses movement sensor lights in the passages to rooms so as one walks along the passage lights up and likewise when you come out of your room. The room was palatial and very comfortable (pity it was only 1 night!). Breakfast in the morning was very good with a wide selection. I was even brought GF (sin gluten) bread. Quality of food and the care from the staff were equally great. The location is interesting and easily accessible using the Metro, one station before the first Airport station. A great hotel and excellent staff.

  • Stayed: September 2013, travelled solo
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Review collected in partnership with Accorhotels.com
2  Thank IJtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrenchMadrid, Director General at Pullman Madrid Airport & Feria, responded to this reviewResponded 14 October 2013

Dear Guest,

We really appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive and constructive feedback on behalf of our guests.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services.

Thank you again for choosing Pullman Madrid Airport & Feria as your home in Madrid, and we hope your next visit will be as pleasant as the previous one.

Sincerely,


Didier de La Ferrière
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2013

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank lovetotravel0100
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
FrenchMadrid, Director General at Pullman Madrid Airport & Feria, responded to this reviewResponded 14 October 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Pullman Madrid Airport & Feria

Address: Avenida Capital de Espana Madrid 10 | Campo de las Naciones, 28042 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Airport / Barajas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#41 Business Hotel in Madrid
#58 Family Hotel in Madrid
#78 Romantic Hotel in Madrid
#79 Luxury Hotel in Madrid
Price Range: £61 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Madrid Airport & Feria 4*
Number of rooms: 179
Official Description (provided by the hotel):
Located in Campo de las Naciones, ideal for business and leisure. Free shuttle service to Madrid Barajas Airport, next to IFEMA Exhibition Center and Madrid Convention Center, steps away from the Park "Juan Carlos I," connected to city center by Metro (Campo de las Naciones). Rooms with hydrojet showers, free connectivity lounge, free wifi access, swimming pool, 24 hours food & beverage, golf and shopping center, free access to fitness and spa club (off site). ... more   less 
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Also Known As:
Pullman Madrid Airport And Feria
Pullman Madrid Airport & Feria Hotel Madrid
Accor Madrid Airport And Feria
Sofitel Madrid
Madrid Sofitel

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