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“John” 5 of 5 bubbles
Review of Melia Barajas

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Melia Barajas
Ranked #134 of 444 Hotels in Madrid
GreenLeadersBronze level
Turrialba, Costa Rica
2 reviews
“John”
5 of 5 bubbles Reviewed 11 June 2014

For anyone who has an overnight in Madrid Barajas this is an excellent option close to the airport: quality, very good price (at least when booked in advance through internet) and no airport noise. Many family restaurants nearby with good atmosphere if you want to get out of the hotel; highly recommendable.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review, 21 July 2014
Dear John B,

We very much appreciate your kind feedback and your lovely words used to describe our Hotel.

Once again we thank you for your recent visit and we hope to welcome you soon.

Best Regards.

Eugenia Garcia
E-Guest Experience Manager
Meliá Barajas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,215 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Hoylake, United Kingdom
Level Contributor
160 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

Stayed here prior to an early morning flight out. On arrival at the airport the hotel bus happened to be there and we boarded but the driver didn't acknowledge us - weird. The following morning the bus took 25 minutes to get to Terminal 1 - it seems to stop at Terminal 4 first - so be warned. The room was spacious, clean,comfortable and quiet - VG. The bathroom had shower, bidet and bathtub and the bed was so comfortable - excellent. The bar is convenient and stylish, but did not try the restaurant because it looked cold and uninviting. Instead went down the road to a wine bar for very good tapas. Very satisfactory visit.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank misticana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review, 21 July 2014
Dear misticana,


Thank you so much for your comments, moreover for taking the time in sharing your Experience.

We really appreciate your comments, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction.

Best Regards.

Eugenia Garcia
E-Guest Experience Manager
Meliá Barajas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Granada, Spain
2 reviews
5 of 5 bubbles Reviewed 2 June 2014

Overall a very good experience. The room was quite spacious and the bed was comfortable and of excellent quality. The hotel is only five minutes from the Metro with a grocery store only two blocks from the hotel.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Butkus360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review, 21 July 2014
Dear Butkus360,

On behalf of the entire team of Melia we would like to thank you for the time you took to share your positive opinion about your experience in Melia on TripAdvisor.

I remain at your complete disposal and look forward to welcoming you back in the near future.

Best Regards.

Eugenia Garcia
E-Guest Experience Manager
Meliá Barajas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mojacar, Spain
Level Contributor
72 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

We have stayed at the Melia Barajas at the Madrid airport many times...usually overnight upon arriving or leaving. It always makes for a pleasant stay. The beds are very large and comfortable, which is often not the case in Spain. The rooms are very quiet, perhaps partly due to all rooms and hallways being carpeted...again not often the case in Spain. The furnishings are "traditional" as opposed to the ultra-modern and ultra-uncomfortable styles that have become popular here lately. The bathroom is large and the airconditioning works wonderfully.

There is a free shuttle to and from the airport which leaves every 30 minutes. There is also a fairly inexpensive cafeteria/bar in addition to the restaurant. To top it off, if you're a Melia card holder, you get points towards a free stay PLUS 10 Euros off your bill for each night's stay for extras like drinks or snacks. What more could anyone want?

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mojaquera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review, 5 June 2014
Google Translation
Estimada Mojaquera,

Siempre es un placer conocer de primera mano la satisfacción de todos nuestros clientes y saber que en su caso hemos alcanzado nuestro máximo objetivo nos motiva a seguir trabajando en la misma línea cada día.

Conseguir la excelencia en el servicio es nuestra pasión y principal objetivo.

Permítame agradecerle el tiempo empleado en su comentario y el hecho de compartirlo con todos los usuarios de esta web.

Esperamos poder darles la bienvenida, muy pronto, a ésta su casa en Madrid.

Atentamente.

Eugenia Garcia
E-Guest Experience Manager
Meliá Barajas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trier
1 review
3 of 5 bubbles Reviewed 25 May 2014 via mobile

We stayed here thanks to our airline screwing up connecting flights. The outside isn't much to look at but the lobby, bar, and restaurant are very nice looking. The room looked nice, all dark furnished wood. But it seemed a little aged which made it not feel as clean. The Wi-Fi was decent and free. Dinner isn't served until 8:30pm, and breakfast starts at 6:30am. These times seem strange for a hotel primarily serving airport customers that have flights at all hours.

Stayed May 2014, travelled as a couple
Helpful?
Thank Tyler N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review, 5 June 2014
Dear Tyler N,

We apologize if they did not reach your expectations.

Do not doubt that we take very seriously all the comments and suggestions we receive from our guests and we work day by day in order to keep improving our hotel and service.

We truly hope that you come back and give us another opportunity to reach your expectations.

Best Regards

Eugenia Garcia
E-Guest Experience Manager
Meliá Barajas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nice, France
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 24 May 2014

This is one expensive hotel for what it offers. If you look at their room descriptions you might get a hint that they are good at selling themselves. A gift was promised which turned out to be a 30CL bottle of water. They might as well include 'Hot Water' as a feature that differentiates this hotel from others. The hotel is old and cold, the views dull and breakfast forgettable. I was there for one night too long.

Room Tip: All rooms, according to the receptionist, are not renovated.
See more room tips
  • Stayed May 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Karim Samer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review, 5 June 2014
Dear Karim Samer M,

We are very sorry if your stay with us did not meet your expectations. Be sure that your comments will help us to keep improving our service and product.

We will appreciate if you may reconsider to give us another opportunity to welcome you again, in order to provide you with our best service and recover your trust in our hotel.

Best Regards

Eugenia Garcia
E-Guest Experience Manager
Meliá Barajas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston, New York
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 17 May 2014

Clean, bright and well appointed, this hotel is a short shuttle ride from the airport. At ~$100 per night, it was a great value that included free breakfast (I'm always stunned by how sumptuous European free breakfasts are with assorted meats, eggs, breads, cereals, fruits, etc.). The hotel staff was friendly, and spoke enough English that with my broken Spanish, we easily understood one another.

Nearby, there are a number of very nice bars and cafes with outdoor seating, most will bring you a complementary tapas if you sit for a drink.

The only drawback is the distance from the city center (I stayed here for a work event, so I didn't have much choice). It's roughly a 1 hour trip by Metro (two transfers) to get to the SOL Metro stop (the heart of Madrid) so you need to plan your day out accordingly.

Would happily stay here again.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AerialPJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review, 5 June 2014
Dear AerialPJ,

We highlight appreciate the time that you have taken to share your experience with us and other guests through TripAdvisor because we constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed.

It would be a pleasure for all the Melia team to welcome you back in a near future.

Best Regards.

Eugenia Garcia
E-Guest Experience Manager
Meliá Barajas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Barajas

Property: Melia Barajas
Address: Avenida Logrono 305, 28042 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Green Hotel in Madrid
#93 Luxury Hotel in Madrid
#123 Business Hotel in Madrid
#145 Romantic Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Melia Barajas 4*
Number of rooms: 229
Official Description (provided by the hotel):
The Melia Barajas is located next to Madrid airport, the Congress Centre and the IFEMA exhibition centre and offers a magnificent outdoor pool surrounded by gardens, a private car park for the exclusive use of our guests, 229 rooms, and 14 meeting rooms fully equipped with the latest technologies and with natural light and capacity for up to 600 people.The personalised service and the excellent facilities at the Meliá Barajas make it the perfect option for your visit to Madrid for both business or pleasure. ... more   less 
Reservation Options:
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Also Known As:
Melia Barajas Hotel Madrid
Melia Hotel Barajas
Sol Melia Madrid

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