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“nice hotel in madrid” 5 of 5 bubbles
Review of El Madrono

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El Madrono
Ranked #34 of 444 Hotels in Madrid
Certificate of Excellence
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“nice hotel in madrid”
5 of 5 bubbles Reviewed 2 June 2014

we stayed in this hotel for one night. the location of the hotel is perfect near to Diego e Leon metro station. the room is very nice and clean. the hotel staff were very kind and helpful.This trip was my first trip to Madrid; I shall be going back and when I do it is to the the Madrono I shall be going.

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Abdallah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpcalidad, Director de Relaciones con Clientes at El Madrono, responded to this review, 3 June 2014
Dear customer,
Thanks for writing your comment about our VP El Madroño at Tripadvisor. We are pleased to read that you enjoyed your stay in our comfortable rooms and that you have mentioned the great situation of our establishment, well connected to the airport and city center of Madrid by metro. We took good note of your comment about our staff which shows the effort we make day by day to offer an excellent service.
We hope to see you again at VP El Madroño.
With kind regards
Sandra Serrano
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

584 reviews from our community

Traveller rating
    343
    202
    27
    7
    5
See reviews for
146
232
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85
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Derby, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

Read the info on the hotel web site. To mis-quote the TV ad. 'This does exactly what it says on the tin!'

If you arrive by Metro, not all Diego de Leon exits are equally convenient. The sign to look for is shown. If you get the right exit, go up the steps, straight down the street and the hotel is first on the right. As you walk down the street there will be a large red-brick hospital on your left.

The hotel room photos are accurate; the staff are English speaking, friendly and very helpful. The hotel is in a good location with the metro literally around the corner or you can make it to the Prado with a gentle 30 minute walk.

If there is one tiny inconvenience it is that the hotel does not offer restaurant facilities other than to pre-booked groups and parties but there are plenty of restaurants and bars near at hand.

Alternatively the room kitchens have two rings, a microwave and fridge with some basic cooking utensils as shown in the pics. If you want to take advantage of these facilities look out for Buen Gusto just around the corner where you can get a wide range of very reasonably priced, tasty food ready to microwave. The people there are friendly, some English is spoken and they are happy to jolly along with any basic Spanish that you have to have. If you buy there do not leave it late in the day or they will have sold out. That probably says all you need to know about the food they offer.

The hotel breakfast room is light, pleasantly decorated and the tables are well spaced. The cold choices on offer are tasty, well presented and comprehensive and hot options are also available should you wish to order them.

This trip was my first trip to Madrid; I shall be going back and when I do it is to the the Madrono I shall be going.

Room Tip: I don't think that you could go wrong with anything that you choose..
See more room tips
  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank ianonline2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpcalidad, Director de Relaciones con Clientes at El Madrono, responded to this review, 26 May 2014
Dear customer,
We like to thank you for your outstanding opinion about our VP El Madroño at Tripadvisor. It is a great pleasure to read that our establishment could fulfill your expectations and that you had a wonderful stay in our spacious rooms including its kitchen facilities. We appreciate your commentary about our great situation in the Salamanca neighborhood with a wide range of shops and restaurants close by. Thanks for highlighting our breakfast buffet where we offer daily homemade products and the possibility to order hot plates like scrambled eggs to your liking.
We hope to welcome you again during your next stay in Madrid at VP El Madroño.
With kind regards
Sandra Serrano
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Veliko Tarnovo, Bulgaria
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 May 2014

We stayed in this hotel for 5 nights in the beginning of May.
The location of the hotel is perfect - near a big metro station, in pleasant neighborhood, with a lot of places to eat around it.
The guys on the reception were very kind, helpful and English speaking. The cleaning staf were amazing, we didn't even notice them, but the room was perfectly cleaned every single day.
The room was very spaciuos, nicely decorated, clean, comfortable... They even offered to choose between 6 different type of pillows! There were enough places to charge your mobile phone, laptop, camera bateries, etc.
We had nice view to the garden of the hotel (and to the children garden near it), which is also very nice - with a lot of trees, roses and other plants.
Overall, the hotel was one of the best parts of our trip! Thanks, VP El Madrono!

Room Tip: Choose a room with a garden view!
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Veneta T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpcalidad, Director de Relaciones con Clientes at El Madrono, responded to this review, 20 May 2014
Dear customer,
Thank you very much for your nice review about our VP El Madroño at Tripadvisor. We are pleased to read that you had a wonderful stay in our establishment and that our professional staff could help you with all you belongings. We greatly appreciate your comment about our spacious rooms including its kitchen facilities, free soft drinks and a pillow menu for every taste. Thanks for highlighting our beautiful garden and our excellent situation in Salamanca neighborhood with a perfect connection to the airport and the historical center of Madrid.
We are looking forward to see you again at VP El Madroño, your establishment in Madrid.
With kind regards
Sandra Serrano
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

We were staying in El Madrono hotel for 4 nights in late April. The hotel is located in very nice neighborhood, Salamanca, with many bars and restaurants within walking distance. Metro station, Diego de Leon, is just around the corner so getting around was quick and easy.
The room is very nice and well appointed. Kitchenette is very convenient for organizing a quick snack.
Personnel at reception was very friendly and attentive.
Overall we enjoyed our stay and will consider this hotel for our next trip to Madrid.

Room Tip: It is better to have the room facing the garden rather than the front street as it can be a bit nois...
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank AIST66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpcalidad, Director de Relaciones con Clientes at El Madrono, responded to this review, 14 May 2014
Dear customer,
We like to thank you for writing your opinion about our VP El Madroño at Tripadvisor. We greatly appreciate your comment about the situation of our establishment in the heart of Salamanca neighborhood, well connected by metro to the airport or the historical center of Madrid. We are delighted to read that you liked our in summer 2011 refurbished rooms with its facilities like kitchenette or free wifi connection. Thank you very much for your congratulations to our reception team and we hope to see you again at VP El Madroño during your next stay in Madrid.
With kind regards
Sandra Serrano
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haifa, Israel
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

A huge room, very comfortable, new and clean. There is a small kitchen in the room as well.
The breakfast was wounderful and highly recommanded.
It is a wounderful hotel, but a little far from the center of the city.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Amir1972_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpcalidad, Director de Relaciones con Clientes at El Madrono, responded to this review, 14 May 2014
Dear customer,
Thank you very much for sharing your experience at Tripadvisor. We are pleased to read that you enjoyed your stay in our comfortable and spacious rooms including an American kitchen, very useful for families or longer stays. Thanks for recommending our breakfast buffet with its big variety of fresh products.
We are looking forward to welcome you again at our VP El Madroño.
With kind regards
Sandra Serrano
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
173 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed 4 May 2014 via mobile

The facilities are new and very good, the service is great, the bed and bathroom are very comfortable, it has parking and a great breakfast but the wall are too thin and you can hear everything that happens in your neighbor room.....so if you have a light sleep or a above the average noisy neighbor be ready

Stayed May 2014, travelled as a couple
Helpful?
1 Thank william w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpcalidad, Director de Relaciones con Clientes at El Madrono, responded to this review, 5 May 2014
Dear customer,
Thank you very much for your opinion at Tripadvisor. We are delighted to read that you liked our comfortable rooms with its facilities like free soft drinks for all our guests at arrival or free Wifi connection. We also greatly appreciate your comment about our breakfast buffet with a big variety of homemade products and apologize at the same time the inconvenience you had during your stay. We are very grateful of your opinion because it gives us the opportunity to improve our facilities and services.
Hopefully we can welcome you back in one of our VP Hoteles in Madrid.
With kind regards
Sandra Serrano
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Timisoara, Romania
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 2 May 2014

This hotel was a very nice surprise in a good location. It's close to the metro.
Has spacious, clean and comfortable rooms, even a kitchen inside with everything you need.
Staff is helpful and friendly, ready to help you in any problem.
Loved it, recommend it!

  • Stayed February 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Vivienn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpcalidad, Director de Relaciones con Clientes at El Madrono, responded to this review, 5 May 2014
Dear customer,
Thank you so much for writing such a lovely comment about our VP El Madroño at Tripadvisor. We are sincerely grateful for highlighting our great location in the Salamanca Neighborhood, very close to restaurants and metro stop “Diego de León”. Moreover, we are happy to read that you received a nice surprise by staying in our spacious and comfortable rooms including a small kitchen with free soft drinks during the first night for all our guests.
We like to thank you already for recommending our establishment and hope to see you soon at VP El Madroño.
With kind regards
Sandra Serrano
Public Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about El Madrono

Property: El Madrono
Address: Calle General Diaz Porlier 101, 28006 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Room Service Wheelchair access
Hotel Style:
#18 Romantic Hotel in Madrid
#24 Business Hotel in Madrid
#28 Family Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — El Madrono 3.5*
Number of rooms: 66
Official Description (provided by the hotel):
The privileged location of the VP El Madroño in the heart of the Salamanca district and the virtually direct access to Barajas Airport and the Exhibition Centre (Ifema) make the VP El Madroño one of the best choices for enjoying Madrid's iconic museums and monuments, its unique cuisine and incredible shopping. Our establishment's spacious rooms adapt to your every need, whether for long stays, business trips or family vacations. The VP El Madroño has its own 24-hour monitored parking lot with special prices for clients staying in the hotel. Our establishment is, without a doubt, the perfect choice for a business trip or for enjoying and getting to know the city. ... more   less 
Reservation Options:
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Also Known As:
El Madrono Madrid

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