My husband and I have just returned from 3 days in this hotel. On arrival we were allocated room 207 which turned out to be at the end of a corridor with a small window looking into a wall. There was minimal natural daylight in the room and it was very small and cramped. I asked at reception if we could change room and the male receptionist immediately, and without making a fuss, offered us another room which looked onto the courtyard. It was a much larger and more cheerful room (room 203). The only down side was the lack of tea and coffee making facilities in the room but tea and coffee was readily available at the bar (at a charge).
The hotel is in a perfect location close to Metro Stations, the Palace, The Gran Via, restaurants and Tapas bars and the Madrid Tour Bus stops. The breakfast was very good value and there were no restrictions on how much we ate. Every member of staff we encountered were very welcoming and helpful. This was our first visit to Madrid and if returning again we would not hesitate to return to this hotel, but I would request not to be allocated room 207.
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- Also Known As:
- Intur Palacio San Martin Hotel Madrid
- Intur Palacio San Martin Madrid