In a stark contrast with my typical experience reading TripAdvisor reviews, I must strongly disagree with everyone here. My wife and I checked in last night and we're greeted by two fairly rude and unhelpful gentlemen. We were given Room 2, on the ground floor, which was actually below street level.
Think of a room made to resemble the Berlin Wall. The floors are cold stone (dirty with someone else's hair). The walls, gray. One window with bar that let's in little light, dept for the shadows of strangers passing by. The size of the room is not enough to impact your desire to escape. Every time the door closed, there was a slam as if I was escaping or being locked in my cell.
The hotel is in a great location with a good enough restaurant out front, but none of that lessens the fact that thinking about the room depresses me. It makes me think of the life of as an ascetic monk. I would never dare book a room here again for fear of having this room again. It is so bad and there are so many hotels in Madrid, it isn't worth the risk.
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- Also Known As:
- Intur Palacio San Martin Hotel Madrid
- Intur Palacio San Martin Madrid