We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good price, good enough hotel”
3 of 5 bubbles Review of Hotel Liabeny

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Liabeny
Ranked #48 of 445 Hotels in Madrid
Certificate of Excellence
San Francisco, California
Level Contributor
55 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Good price, good enough hotel”
3 of 5 bubbles Reviewed 6 November 2013

3.5 stars

The best thing about this hotel is the rate offered for the location and quality of the hotel. All in all, it was decent for a major city at the rate we paid. If you’re looking for a good place to sleep at a nice price, this is it. However, if you’re looking for a 4 star hotel, then I suggest looking elsewhere. This hotel may technically be a 4 star, but it felt more like a 3 star.

Location -- the location is good, as other reviews indicate. It is very central. You’re close to two major metro stops (Sol and Gran Via). You can walk plenty of places. However, having stayed in Madrid, I personally would consider staying in a different location. When you walk just a minute or so south of the hotel you’re immersed in an incredibly touristy, chaotic, crowded area. To me this felt a little like staying in Times Square or something. Knowing what I know now, I would stay somewhere else central, but slightly less touristy. The metro is good, so you can easily get wherever quickly. If you do stay at the hotel, note that the areas directly to the north of the Gran Via are much less touristy.

Staff -- front-desk staff was helpful, though not exceedingly friendly. The bellboys were very friendly.

Wifi -- wifi was fairly slow, but not awful. You needed a specific code for each device, but the nice thing was that the code worked for the entire stay rather than having to get a new code every day.

Rooms:

This is where I was the most disappointed. While the lobby has somewhat old fashioned decor, the rooms feel old in a bad way. Not old as in charming, but old as in very dated. The brown color scheme doesn’t help. The bathroom in particular felt old.

Despite being a non-smoking room the first room we were given smelled overwhelming of smoke, so much that we opened the windows to try and air it out. It must have been a smoking room for many years. We asked to be switched and were quickly given another room that didn’t smell like smoke.

Air conditioning didn’t seem to work. I don’t know if it is just because it had reached a time in the year when it was fairly cold outside and the hotel had turned off the air conditioning for the hotel. This is too bad. It might have been chilly outside at night, but the rooms were stuffy. Opening the window quickly cooled the room down, but also allowed in outside noise, so that wasn’t a good option.

Also disappointing were the pillows. They were uncomfortable and flat. We found a few more in the closet, which slightly improved the situation.

Noise was actually fine, as long as the windows were closed. Despite being on the street side the windows did a good job at blocking out the noise.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
Helpful?
3 Thank EP99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,827 reviews from our community

Traveller rating
    1,462
    1,115
    193
    32
    25
See reviews for
588
1,194
286
203
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (289)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Berwyn, Pennsylvania, United States
Level Contributor
87 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 4 November 2013 via mobile

This hotel has nice lobby and bar areas, good wifi and front desk staff were great. The location made it easy to walk everywhere. However, we could not get the room to a comfortable temp for sleeping at night. We were told to"open the window" for an hour and somehow that would fix it (?). This would be fine except at night it is in a fairly noisy area--all night long. The windows are well soundproofed, but not when they're open! We did request help after the first night but if anything was done, it wasn't evident. Also the pillows were super flat and beds pretty hard. No need to have breakfast at hotel because there are plenty of cafés a short walk away. The location and public areas were excellent.

Stayed November 2013, travelled as a couple
Helpful?
2 Thank Marjorie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramat Gan, Israel
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

location,location,location. Staying in this lovely hotel means that you are in the center of Madrid. You don't need the public transportation. All the main attractions are 5-20 min walkings. The main stores and many good resturants are near the hotel. But not only the location. The staff were friendly and helpful and the room was very clean. When will be back in Madrid we'll stay again in Liabeny Hotel

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ZVICA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southport, Merseyside
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

Our first visit to Madrid and the Hotel Liabeny contributed to a great stay. Well situated for all the major sights but pleasantly quiet in a little square off the main street. The staff were very helpful and the room was spotless and comfortable. The breakfast was excellent, plenty of choice with fresh fruit, cereals, an array of pastries and a choice of hot dishes. The public rooms were comfortable and we were able to leave our bags until the evening flight. We would certainly stay there again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pallincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dunfermline
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 October 2013

Spent four nights recently and we were treated well by the staff, who were courteous and helpful. Tried to buy stamps for postcards to UK, none available on third evening at the weekend, but the following evening, stamps were produced and our cards were taken for the post. We enjoyed the breakfast with its continental style, not a hugely extensive variety of fare, but adequate. The room was clean and we had fresh sheets and pillow cases every night. Downsides were the smell of smoke in the room, which seemed worse when the aircon. was switched on and some noise at night, there is a night club nearby. Good central location, but the debris of the night before can be a bit unpleasant, we were warned by a rough looking character to avoid the vomit on the pavement!

Room Tip: Try for an inside room and preferrably well above street level.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tommcm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandywine, Maryland
Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 21 October 2013 via mobile

My sister and I stayed at Hotel Liabeny for 2 nights during our stay in Madrid. We were very satisfied with our stay. The location was convenient as we walked everywhere. Never needed a cab nor did we use the metro. Bed was very comfortable and the room was adequate size for two people. Had an issue with the shower but they were quick to answer our call and make repairs. Loved the free Wifi! We didn't eat at the restaurant or use room service so can't comment on it. I used the gym one day and it was average. It wasn't as cold as I prefer when working out but it did the job. All in all, I would stay there again. As a side note, what I found during my 2 week trip in Europe is that they don't use wash towels in the hotels so make sure you travel with one or with a loofah.

Stayed September 2013, travelled with friends
Helpful?
Thank fybr01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 19 October 2013

This hotel was a very good standard, close to centre aquare where you can walk to everywhere.There is parking available at a price and staff were very helpful. Taxi rank outside very convenient for that trip to airport. All the eateries nearby. Would definitely recommend this hotel for discerning traveller.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kezzastrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Madrid hotels
Centro
Hotel Preciados
Hotel Preciados
#21 of 445 in Madrid
4.5 of 5 bubbles 3,616 reviews
Centro
Hotel Europa
Hotel Europa
#37 of 445 in Madrid
4.5 of 5 bubbles 2,323 reviews
Centro
Hotel Francisco I
Hotel Francisco I
#54 of 445 in Madrid
4.5 of 5 bubbles 1,627 reviews
Show Prices
Show Prices
Show Prices
Malasana
Hotel Atlantico
Hotel Atlantico
#20 of 445 in Madrid
4.5 of 5 bubbles 3,307 reviews
Centro
Intur Palacio San Martin
Centro
Room Mate Laura
Room Mate Laura
#16 of 445 in Madrid
4.5 of 5 bubbles 1,538 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Liabeny? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Liabeny

Property: Hotel Liabeny
Address: Calle Salud, 3, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Family Hotel in Madrid
#20 Business Hotel in Madrid
#22 Romantic Hotel in Madrid
#38 Luxury Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Liabeny 4*
Number of rooms: 220
Official Description (provided by the hotel):
Being positioned in the centre of Madrid makes visiting the city even more appealing. Everything is just minutes' walk from Hotel Liabeny; Puerta del Sol, Madrid's Gran Vía, museums, monuments, historical sites, etc. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Ebookers, LoveHolidays, Priceline, Hotels.com, Agoda, Odigeo, Traveltool, S.L.U., HotelQuickly and Cancelon so you can book your Hotel Liabeny reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Liabeny Sercotel
Liabeny Sercotel Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing