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“Excellent stay in Madrid” 5 of 5 bubbles
Review of Hotel Liabeny

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Hotel Liabeny
Ranked #49 of 444 Hotels in Madrid
Certificate of Excellence
New Haven, Connecticut
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Excellent stay in Madrid”
5 of 5 bubbles Reviewed 15 May 2014 via mobile

The rooms are clean and comfortable. The bellboys were extremely helpful and nice. Breakfast buffet was excellent: Danishes, churros, breads, fresh fruit, and good selection of eggs and breakfast meats. There was fresh made tomato sauce as well. You could even request fried eggs if you wanted. The wifi was fast and reliable. The location was perfect. Would definitely stay here again.

Stayed May 2014, travelled as a couple
Helpful?
Thank reviewer7160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,753 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (281)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Bangkok, Thailand
Level Contributor
79 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
2 of 5 bubbles Reviewed 14 May 2014

This was one of the worst hotel ive ever stayed in europe. i ussually pride myself in selecting great hotels with great prices through research on the internet. I'm still surprised people are giving it such great reviews.. DID WE STAY IN THE SAME HOTEL?
on checking in we didnt like the room so we asked if we could see the junior suite as we wanted to maybe upgrade. The junior suite was so OLD and shabby and dim and dark.

lets start with the positives
the location is very very good. 5 stars in this aspect.
the wifi was good
the sheets were good... thats the only 3 good things i have to say about the hotel

now the bad
the room is OLD. everything is beige and brown.. this hotel was modern 30 years ago
the furniture is worn and everything feels like its from another age. the door of the toilet on the outside had its layer of paint off over time..
the service was very curt except th bellboys who were quite nice. the people at the reception gave very cold vibes.
no kettle in the room.. i didnt check while booking so i cant really complain.. but who doesnt give a kettle in the room of a 4 star hotel. at the reception they said we can ring them for hot water
first 2 mornings.. no problem.. 3rd morning the lady who answered the phone said no she cannot send us hotel water..we then told her weve been getting it everyday. she then said call 3 and hung up. we called 3 they didnt speak english told us to call 7. we called and then they said call 4.. this time we got angry and told them to manage it.. i'm not sure the numbers they asked us to call are exactly in this order but it did involve 3 4 and 7

there are better hotels nearby with as good a location..

  • Stayed April 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank ineedsoftbeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
169 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

My wife stayed for 3 nights with a number of her ex-university friends. The staff were very helpful and friendly, most of whom spoke good English. Her room was quiet, well equipped and very good value especially given its central location and the quality of the hotel. Breakfast buffet was good and especially the fresh fruit. Highly recommended.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pinner Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 May 2014

I have just returned from a 3 nights stay in Hotel Liabeny.
The standard of room, service and breakfast was excellent .My room was kept spotlessly clean on each day of my stay and the breakfast was a perfect start to the morning with fresh fruit, juices, breads, cereals, bacon, eggs etc and cold meats and cheeses ---
The situation in the center of Madrid is ideal for accessing most of the things we wished to visit - all within walking distance.
I have no hesitation in recommending the Liabeny to any future prospective guests - in fact I have already forwarded details to my sister who is thinking of visiting Madrid soon.

Room Tip: I had room 509 which was very quiet
See more room tips
  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sgrantScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 12 May 2014

The internet in the hotel is so good. The breakfast is also very good. I recommend. The hotel is located in a very good point of the city, very central, very good. The keys are automatic and the room is very confortable.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Luguins M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Witham, England, United Kingdom
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 12 May 2014

Just had three great days in Hotel Liabeny, this was one of the most pleasent and value for money hotels we have ever stayed in. We were given a suite for less than 100 euros a night. Rooms were big and clean, plenty of towels and a turn down service. Free wi-fi was also a bonus but a bit slow in the rooms. Staff were friendly and professional and nothing was too much trouble. Food in the Restaurant was first class as was the service, caffeteria was good also. Located right in the middle of all the action near Puerto del Sol. Rooms were quite tho and A/C worked perfectly. I would give this hotel 5 stars all round, can"t wait to go back.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ray C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 10 May 2014

The location is great for any tourist as you can walk to basically any place -shops, museums, palaces, Plaza Mayor, etc.
The hotel staff is not only friendly but truly helpful -even stitched a blouse!
The cafeteria is nice to stay indoors on a rainy day and still "watch" locals go in for their "merienda".
And to top all -room rates are low for what you get

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank traveller7070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Liabeny

Property: Hotel Liabeny
Address: Calle Salud, 3, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Family Hotel in Madrid
#20 Business Hotel in Madrid
#22 Romantic Hotel in Madrid
#38 Luxury Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Liabeny 4*
Number of rooms: 220
Official Description (provided by the hotel):
Being positioned in the centre of Madrid makes visiting the city even more appealing. Everything is just minutes' walk from Hotel Liabeny; Puerta del Sol, Madrid's Gran Vía, museums, monuments, historical sites, etc. ... more   less 
Reservation Options:
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Also Known As:
Hotel Liabeny Sercotel
Liabeny Sercotel Hotel

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