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“Modern Luxury”
Review of AC Hotel Cuzco

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AC Hotel Cuzco
Ranked #164 of 436 Hotels in Madrid
Cincinnati, Ohio
Level 4 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Modern Luxury”
Reviewed 14 October 2013

This is my favorite hotel in Madrid. It is steps from the bus and metro. It was a block from where I needed to be for business, and it was lovely. The lobby was modern and spacious, the front desk people were amazingly accommodating. I had only one complaint - no way to get hot water for tea except to go to a café. Otherwise I had a pleasant stay and going into the main part of town was no problem with my metro pass. It was actually kind of nice to get out of the city center but not too far out. I definitely plan to stay there again and I have told all my friends and family. The fact is, we trust Marriott.

Room Tip: Rooms on the lower floors pick up the wifi for free.
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 5752Lori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
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English first
Dubai, United Arab Emirates
Level 6 Contributor
119 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 14 October 2013 via mobile

Spent 5 days at AC Cuzco by Marriott. Check in was smooth, room was pretty decent, specially the bathroom.

At night we found the room to be very noisy. You will get noise from traffic (even being on 6th floor), you will hear every other door in the corridor slamming (is unbelievable how badly designed they are) and you will hear everytime your neighbours are using washroom (water flowing everywhere).

Not very impressed by that since the main reason for me to choose a hotel is to have the opportunity to have a good rest and noise doesn't help.

Location is excellent, 20 meters from Metro station in the business district of Madrid

Stayed October 2013, travelled as a couple
Helpful?
1 Thank eddiecreagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid
1 review
Reviewed 29 September 2013

The hotel is located by a very busy street and noise from the traffic was very loud in the room. Also noise from the corridor and the banging closing of other rooms' doors were very disturbing. The room was clean and spacious but the bed sheets were worn out and had tiny holes in them. The staff was inflexible and not very friendly.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Katariina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wroclaw, Poland
Level 4 Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 September 2013 via mobile

I enjoyed my stay at the AC Cuzco by Marriott, the location is perfect for football aficionados ( 5 mins walk to the Santiago Bernabeu stadium, Real Madrid's stronghold) and for anything else really. The rooms are big enough with wifi access (12 euros per day). The staff are very nice and helpful. That's about it.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IcedRainbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level 4 Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 September 2013

The hotel is in the financial district, not within walking distance of The Prado or old Madrid. We were there on AAA bus tour so breakfast buffet was crowded. Room was acceptable although no in room safe and no safe available at front desk. Bar has a sandwich menu which is very pricey. Will not accept traveler's checks, even in euros and even for Marriott silver award member.

  • Stayed September 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mountainhiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
54 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 September 2013

I've stayed here a few times on business and always find my stay comfortable. Nice rooms and good location for the business district. You can always get taxi's from right outside the hotel and its straight off the highway so it probably takes about 20 mins from airport. Reception is adequate I think they could be a more friendly. Decent wifi in the rooms.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MissMac83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto, Portugal
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 September 2013

Very nice hotel near one of the bigger Madrid Avenues: Paseo de la Castellana. Staff very friendly and rooms very clean and an quite interesting area. About 50 meters of Cuzco metro station what gives you the chance of being downtown in 30 minutes and in the aiport in 50 minutes.

Room Tip: The higher the better
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMMVM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AC Hotel Cuzco

Property: AC Hotel Cuzco
Address: Paseo Castellana 133, 28046 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#97 Business Hotel in Madrid
#103 Family Hotel in Madrid
#115 Luxury Hotel in Madrid
#129 Romantic Hotel in Madrid
Price Range (Based on Average Rates): ££
Hotel Class:4 star — AC Hotel Cuzco 4*
Number of rooms: 319
Official Description (provided by the hotel):
Modern High-rise Hotel located 500 meters from Congress Hall, about 1/2 hour from city center & 15 km from airport. ... more   less 
Reservation Options:
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Also Known As:
Ac Cuzco Madrid
Ac Cuzco Hotel Madrid

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