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“Sleek, modern hotel”
Review of AC Hotel Cuzco

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AC Hotel Cuzco
Ranked #156 of 441 Hotels in Madrid
Reviewed 6 July 2014

Stayed here for a couple of nights for a science conference! It's a bit out of the heart of the city, but it does offer some peace and quiet. However, if you're in the mood for a soccer game, the stadium is actually quite close (walking distance) from the hotel! Disappointing that there is no Wifi in the rooms, but the one in the lobby was quite strong. Breakfast was not included for our stay, so we had to go out and about the city to look for some morning meals. Rooms were super clean and very snazzy with nice brown/black wooden floors. There is also a nice business center and small restaurant within the hotel if you're just looking to hang out and relax a bit. If you're feeling active, there is also a pretty solid gym and sauna downstairs, which I took advantage of during the evening!

  • Stayed: March 2014, travelled on business
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1  Thank Prateek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 July 2014 via mobile

I stay here for 3 night with breakfast.It is easily to subway station where in front of the hotel that we can go to airport ,convention and restuarant. The room is clean large and comfortable place.Howevere there are not any interesting place around them

Stayed: June 2014
Thank MagKoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

So, good things first ..had been here for couple of weeks stay. given my strict vegetarian dietary conditions, didnt have much option. But, I would highly appreciate the whole of hotel staff, right from chef to the manager of hotel to go the extra mile to help me out. From having a coffee maker in a room (room category doesnt allow for it) with just a small conversation to having vegetarian options in breakfast have made my life much simpler here.

the quality of rooms is good..recommended

Room Tip: You can have a room with view of Paeso de Castellena..not much noisy but u get to see morning sun..
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  • Stayed: July 2014, travelled on business
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Thank akashmittal7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

Going to the Bernabeau stadium? this hotel can't be beat. Clean, classic, Marriott quality hotel. Stayed here 5 or 6 times for almost a week each time - bed a bit hard, clean modern style, new gym they have added in the lowest level, machines were all working order. Breakfast is extensive, internet was terrible but free in the lobby and in the bar. Great, great location to the Cuzco subway. Taxi stand right outside that is always full of taxis. Hotel is on same side of town as airport but you still have to change trains. Fixed 30 euro rate from hotel to airport, but my American terminal was an extra 2 euro. Have had several conferences here and it was reasonably priced and well managed.

  • Stayed: June 2014, travelled on business
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Thank Cindy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

Run by Marriott corp. But do not expect Marriott standards. Room are fairly large for European standards, but décor is very dark ( walls, bedding etc are black and dark grey). There is no club lounge. Small bar in the lobby. No pool, only gym, half of the time machines were out of order. We've stayed there several times as the location is central. Walking distance to Prado and all VERY VERY NOISY - ALL night, every night. It is almost impossible to get good night sleep. I would only recommend this for location and reasonable price.

Room Tip: Ask for a room in the back - more quiet
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  • Stayed: January 2014, travelled with family
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Thank Monica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AC-CUZCO, Front Office Manager at AC Hotel Cuzco, responded to this reviewResponded 13 June 2014

Thank you for sharing your feedback with us.

We sincerely regret the disturbance. Our downtown location can mean extra street activity on weekends, as much as we try to contain it. On your next visit, we would be happy to assign one of our quieter, east-facing rooms upon request. We sorry the lack of club lounge in our hotels, as in other brands inside of Marriott, the standards of AC Hotels by Marriott does not include it. By other way We have now a new gym open 24/7, so if you visit us again you will feel a great difference about the machines.

Thank you again for your comment. We sincerely hope to see you again.

Kind regards from Madrid.

Juan Félix Diez Casín
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

nice hotel with friendly and helpfull staff, but very thin walls.
nice location with metro station just 2 minutes away and Real Madrid ( Santiago Bernabeu) stadium within walking distance of about 10 minutes

  • Stayed: June 2014, travelled on business
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Thank 1Malvina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

Spent a few days here for a conference and was satisfied.. Location is nice with many restaurants, bars, and attractions within easy walking distance. Especially check out the Real Madrid football stadium a few blocks away. On site conference rooms were nice, but could not get the A/C to work and it got very warm.. Food provided both at breakfast and during meetings were very good. Rooms were standard/clean and I didn't have any complaints. Nice lobby bar with free WiFi.

  • Stayed: May 2014, travelled on business
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Thank Schuelej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AC Hotel Cuzco

Address: Paseo Castellana 133, 28046 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#97 Business Hotel in Madrid
#109 Luxury Hotel in Madrid
#129 Romantic Hotel in Madrid
Price Range: £84 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Cuzco 4*
Number of rooms: 319
Official Description (provided by the hotel):
Modern High-rise Hotel located 500 meters from Congress Hall, about 1/2 hour from city center & 15 km from airport. ... more   less 
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Also Known As:
Ac Cuzco Madrid
Ac Cuzco Hotel Madrid

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