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“Comfortable, Quiet, Clean and Convenient”
Review of Hotel Preciados

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Hotel Preciados
Ranked #19 of 435 Hotels in Madrid
Certificate of Excellence
Orinda, California
Level 4 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Comfortable, Quiet, Clean and Convenient”
Reviewed 25 March 2014

Madrid was the fifth and final stop on our multi-city tour of Spain. We arrived from Granada by train, bought a multi-pass ticket for the Metro and took it to the Santo Domingo station, which was about a block from our final hotel, Hotel Preciados. We stayed for 4 nights in a standard room and thought that the rates were very reasonable.
Our room, number 306, faced Calle Preciados and had 2 small balconies which allowed us to enjoy the street scene below. The balconies had double doors which insulated the street sounds quite well when we wanted to rest. The room was not huge, but was nicely appointed, very modern and functional. The queen-sized bed was probably the most comfortable of the trip. The bedside lamps were great for reading. The overall lighting in the room was excellent. There was a safe in the closet. The bathroom was a decent size with a lot of counter space. A really nice bonus was the free mini-bar in the room with soda, juices, bottled water and beer. What a treat! We did not include breakfast with our lodging, so I can’t review that.
The hotel was located in an area with shopping and many restaurants and was very close to 2 Metro stations. We walked many places from the hotel - Plaza Mayor, Puerta del Sol, Parque de Buen Retiro, the Reina Sofía and El Prado Art Museums, El Rastro (the Sunday flea market) and the Royal Palace. If we were tired, we’d just take the Metro in one direction or the other.
The night before our flight home, we settled our bill and asked the hotel to arrange a taxi ride to the airport for us. The staff at Hotel Preciados was excellent. The desk staff was very polite and helpful. On the day that we arrived, a staff member brought us a small box of chocolates, and on the morning of our departure, the doorman put a handful of candies in my travel bag. Very thoughtful.

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Pat P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, 31 March 2014
Dear guest

Truly appreciate your review.We are very pleased to read you enjoyed our Hotel, front desk staff , minibar free and location and we thank you also for having shared your satisfaction with us and other travelers.

We hope you are able to return one day soon!

Warmest regards,

Javier Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (522)
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Doha, Qatar
Level 4 Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 March 2014

We stayed 2 nights at this hotel and it was an overall excellent experience. Location is unbeatable in the heart of Madrid. Walking distance to everything, excellent and very friendly staff, very good breakfast, very clean and comfortable rooms. Thank you!

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, 31 March 2014
Dear guest

Thank you for telling us about your recent stay at the Hotel Preciados.
I am delighted to note that you enjoyed the room, cleaning, very important for us, as well as the staff, breakfast and location.

We look forward to welcoming you back.
Kind regards,

Javier Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level 6 Contributor
58 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 19 March 2014

Booked this hotel on the advice of other TA users - and was really pleased with it! We spent two nights there - check in was prompt and very efficient. Had a room on the 5th floor, which was really very nice, with a small balcony and large bathroom with in tub shower, double basins, bidet, and of course toilet. The bathroom even had a nice sky light which opened. Every amenity one needed was provided in the bathroom! The bed was comfortable and clean - as was the room.Really couldn't find fault with anything there. However, the restaurant was just so-so. I paid extra for the full breakfast buffet and whilst there appeared to be a big selection, when we got downstairs between half to one hour before closure, there was actually very little to chose. No one offered to get anything for us at all or to replace food from all the various trays. The staff were also very indifferent. So, I would suggest giving the restaurant a miss, but definitely stay at this hotel! Location is great - restaurants and department store down the road, and just off the Gran Via.

  • Stayed March 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Spottyonetwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, 31 March 2014
Dear guest

Thank you so much for taking the time to give us your valuable feedback following your recent stay with us and and that you have been satisfied about our location.
We hope that we will be able to welcome you back to Hotel Preciados.

Kind regards,

Javier Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alton, Illinois
Level 6 Contributor
179 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 17 March 2014

This hotel is situated within easy walking distance of most Madrid sites. The staff is friendly, helpful and accommodating. We arrived at the hotel at about 8:30am after our flight from Chicago and reception had us comfortably checked into our room within an hour. It was great to get a shower before hitting the streets. We stayed 2 nights after our initial arrival and returned for a third night before our departure flight back to the USA. We had a much better room on the return visit, although the first room was very nice but not nearly as opulent. Both rooms were very clean, exceptionally quiet and with very comfortable beds. We enjoyed our stay and would return again.

Room Tip: Get a superior room. It is well worth the extra money.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank C0rgiL0ver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, 21 March 2014
Dear guest

Thank you for telling us about your recent stay at the Hotel Preciados. We are very glad to hear such a nice words about the location and our quiet and clean rooms.

It will be a real pleasure for us to host you in our Hotel again.

With kind regards.

Javier Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 4 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 March 2014

I stayed one night in Hotel Preciados. The staff was correct and welcomed us in a warm and friendly manner.
I would describe this hotel as a functional one. It is perfect for a business trip. The location is unbeatable. Right in the centre, off Gran Via, but quite enough at the same time.
The bedroom was very clean and properly soundproof. The bed was very comfortable.
I would recommend it to people that mainly use the hotel to sleep.

  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Poligeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, 21 March 2014
Dear guest

Thank you for your review and for your nice comments about your stay.
We very much hope to have the opportunity to welcome you back soon and I'm sorry about the score.

Kind regards

Javier Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level 4 Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 16 March 2014

The location of this hotel could not be better for a short break in Madrid - it's within easy walking distance of almost anything you might want and, for travel further out, the Callao metro station is about 3 minutes walk away. The hotel itself is good, with nicely decorated modern rooms and a great bathroom with large walk-in shower. Big screen TV in the room to catch up with F1 or whatever takes your fancy! Helpful front desk staff (though I suggest you ignore their restaurant recommendations). Best thing about the room (217) was the silence - though there's no view since it opens onto the internal tiny courtyard, it was very, very quiet all night - great.

Room Tip: Courtyard-facing rooms such as 217, 219 will be quietest.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UkMarlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, 21 March 2014
Dear guest

Thank you so much for your feedback. I am delighted to note that you enjoyed your quiet room and the location.We always try to give the best suggestion to our guest, I'm soory in this case they were not the best for you.

We really hope there'll be another chance to have you all here soon.

Warmest regards,

Javier Calle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 March 2014

Right in the heart of Madrid - takes virtually 10 minute walk to get to anywhere!
We booked a 'superior' room - always very clean - excellent service.
Bed lovely, comfortable and huge.
Jacuzzi bath a bonus!
Room arguably quite small for the price we paid.
Perhaps, considering the price, breakfast could have been included (otherwise €16/person).
Free drinks however in the mini bar was a nice touch!

Air conditioning however completely hopeless - we visited in March and we were boiling! Had to sleep with the doors open.
Flashing fire alarm also could be sorted out.

Other than that good, easy and enjoyable stay.

Room Tip: Would not necessarily pay more for a superior room.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phoebe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOGELLAG, Director de Relaciones con Clientes at Hotel Preciados, responded to this review, 18 March 2014
Dear guest,

Thank you for your review and for your nice comments about your stay. We are very glad to hear such a nice words about the room,service ,location and free minibar.

It will be a real pleasure for us to host you in our Hotel again.

With kind regards

Javier Calle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Preciados

Property: Hotel Preciados
Address: C/ Preciados 37, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Madrid
#9 Romantic Hotel in Madrid
#13 Business Hotel in Madrid
#15 Luxury Hotel in Madrid
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Preciados 4*
Number of rooms: 74
Official Description (provided by the hotel):
A Modern Boutique 4**** Hotel, located in the main shopping street in Madrid: Calle Preciados. From its unbeatable location, between PLAZA ESPAÑA – GRAN VÍA – PASEO DEL PRADO – PUERTA DEL SOL and PLAZA MAYOR, our guests will be able to enjoy the most attractive cultural and shopping delights in Madrid. FREE MINIBAR and WIFI in all rooms.Tranquility, courtesy, elegance and comfort are just some of the charms and qualities that characterize the Hotel Preciados. ... more   less 
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Also Known As:
Hotel Preciados Hotel Madrid
Preciados Hotel Madrid

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