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Reviews (4,144)
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2,670
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Show reviews that mention
All reviewsfree mini barcalle preciadoscafe varelagreat locationpedestrian streetplaza mayorcentral locationwithin walking distanceexcellent hotelhotel restaurantthe hotel staffjunior suitepremium roomroyal palacesmall balconypuerta del soltapas
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1,521 - 1,526 of 4,145 reviews
Reviewed 22 July 2014

We spent 4 nights at this hotel. Cristina at the front desk was wonderful. She deserves special mention as she was helpful and engaging. Generally Staff was pleasant and helpful. Rooms are neat and clean and bed is most comfortable. If I was to redo , bathroom is too large given the bedroom is small..(should have made bedroom larger) Location is very good and although central it is quiet street with easy access.
We had breakfast there daily and this was not to standard. Restaurant not running as a four star in any way! We were at tail end of a 3 week trip and some two stars outshone this. Food was cold and often in short supply as things not well restocked. Breads and pastries limited and not fresh on two days. Staff although kind was not sufficient so patrons were swapping tables and getting cutlery off clean tables that were in rare supply. On last day had 1 man working the whole place, replacing, clearing, serving coffee. Clearly not ok. He could not do more but was not able to keep pace. The restaurant reviews for other meals (we didn't have) are good, so clearly this can be stepped up.
This place did not wow us, but did a good solid job otherwise.

Room Tip: there is a new and old wing, We were in the courtyard and this made it quiet. Room 513.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank shadowlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014 via mobile

If you want a city hotel this is awesome. The location is perfect right in the middle of the city with everything no more than ten minutes away.
The rooms are modern and super clean and beds are comfortable.
The staff were helpful and the hotel restaurant serves a nice breakfast and offers a pretty decent lunch/evening menu.
Enjoy.

Stayed: July 2014
Thank Marcus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

The city becomes more beautiful only after you have a beautiful place to stretch and rest. Wonderful people we came across the movement we came out of the cab. Knowledgeable front desk team and the room service guys were too friendly and helpful. Spacious room, wonderful location. What more to expect.
Thanks one and all at Preciados.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank VinodKishor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

Stayed only for one night on business. Hotel reception staff were excellent, very hepful in everything. Hotel accomodation was very good - modern room and large bathroom. Great location - within walking distance of good restaurants, classic buildings, palaces and shopping.

Would like to come again for holiday!

Room Tip: My room was front side and very good. Basically a predestrian area outside.
  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank KJW_21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014

Loved this hotel. Excellent location - not too close to Sol but only 5 minutes walk away. The rooms were clean but a bit small. It had everything we needed but tea and coffee facilities would be good. Only ate one meal there and it was tasty but we didn't try breakfast. Reception staff were very helpful and even lent us an adapter as we accidently forgot to take one with us.Would definitely recommend it and would stay there again should be return to Madrid.

Room Tip: High floors have less noise from the street below
  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
Thank Aggie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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