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“The rain in Spain.”
Review of Hotel Orfila

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Hotel Orfila
Ranked #1 of 438 Hotels in Madrid
Certificate of Excellence
Venice, Italy
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“The rain in Spain.”
Reviewed 19 May 2013

We have just concluded our first stay in Madrid, where we were guests at the hotel Orfila for four most enjoyable days that the very unseasonable rain and cold did not spoil.
But also to thank for our enjoyable stay were the hotel staff particularly those at the front desk and in the restaurant. Foremost among whom was Marcos from Cuba.
These team members made you feel right at home and nothing was too small for their attention.
The hotel is small with beautifully furnished rooms including lots of space for storage this allowing you to unpack and not live out of the proverbial suitcase. To complete the ambiance the whole hotel was QUIET , and that in a modern European city is an attribute to be treasured.!
Breakfast ( every day for us ) and dinner (twice) were superb if a trifle expensive. Good light food with good value in a very local atmosphere can be found at the Tomato restaurant just around the corner.
The hotel has good shopping in the vicinity but the larger plazas and the old city are best reached by cabs, which are quite cheap.
I give this small hotel top marks but would out point two reservations as follows:
The maid cleaning service in the rooms left something to be desired and if a means could be devised of installing brighter lighting in the bedrooms this would enhance them even further.

We shall return to enjoy the city in better weather and shall certainly stay at the Orfila.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coubaril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Orfila_Madrid, Director de Relaciones con Clientes at Hotel Orfila, responded to this review, 21 May 2013
Dear Guest,

Many thanks for your kind words and for taking a moment of your time to share your experience with other fellow travelers. At Relais & Chateaux Hotel Orfila, we are committed to deliver the best possible experience while visiting Madrid.

We also appreciate your comments about the quality, service, staff and the hotel in general. We will transmit your comments to our entire team who always appreciate words of praise!

We look forward to accommodating you again. Our team will be more than happy to welcome you back to the Hotel Orfila.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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963 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (146)
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Pottsville, Australia
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 May 2013

I just spent five days at Hotel Orfila and had a great stay. The hotel is beautiful and the room was spacious and very comfortable. The location was fantastic. I walked to all the sites I wanted to see. The neighbourhood was quiet and upscale. The staff couldn't have been nicer or more helpful. They made me feel very welcomed and well cared for. I highly recommend this hotel and can't wait to return.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank kyaussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Orfila_Madrid, Director de Relaciones con Clientes at Hotel Orfila, responded to this review, 6 May 2013
Dear guest,

We are most grateful for having chosen our hotel for your last stay in Madrid. We work really hard to ensure our guests live the most wonderful experience.

Thank you for taking the time to share your experience here at Trip Advisor with such kind words. Madrid is definitely a city full on charm just waiting to be re-discovered every time you stop by.

Please let us know next time you are planning to visit our city we´ll love to welcome you back and have you as our guest once again!

Best regards,
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Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 April 2013

Enjoyable for work and play.
Away from the crowds yet within easy access of all the Madrileno action.
Staff are friendly and professional.
Drinks at the bar are expensive so best to drink out or in with duty free.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Orfila_Madrid, Director de Relaciones con Clientes at Hotel Orfila, responded to this review, 6 May 2013
Dear guest:

It has been our pleasure having you stay with us. And now we are the ones thanking you for choosing us and for taking a minute of your time to write a kind review and share it with your fellow travelers.
It would be wonderful to welcome you back next time you are visiting our city, so please do not hesitate in contacting us in advance.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2013

We stayed April 12 - 16 2013 and found the hotel to be a version of heaven. It is an oasis of peace and calm in a very busy city. We slept with the window open and the loudest sound was the fountain in the lovely terraced garden. Breakfast was excellent and included tortilla, smoked salmon and sparkling wine.. Staff were friendly and attentive so we were more than happy with all aspects of our stay.

Room Tip: Choose a room overlooking the garden
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Orfila_Madrid, Director de Relaciones con Clientes at Hotel Orfila, responded to this review, 6 May 2013
Dear guest,

We would like to thank you for haven chosen our hotel for your recent stay in Madrid. We are happy to learn you have enjoyed your time with us.

We work hard to deliver the best possible experience to each one of our guests, we are happy to know you have enjoyed our friendly and efficient service.
Next time you find yourself planning a trip to Madrid, please let us know in advance, we would love to be the ones to welcome you back.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 April 2013

An elegant superbly professional yet cosy hotel in the heart of Madrid. We spent three nights in Madrid this April with the Orfila as our "home" base. I say home because the staff were so welcoming, the atmosphere serene, the cuisine of the in house restaurant superb and the comfort of the rooms above par. We will definitely stay at the Orfila again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheStormbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Orfila_Madrid, Director de Relaciones con Clientes at Hotel Orfila, responded to this review, 6 May 2013
Dear guest,

We are very much pleased to learn you have enjoyed your stay with us during your vacation in Madrid. At the Hotel Orfila we work hard to balance luxury with the warm and personalized service, we believe, every single guest of ours deserves.

In addition we would like to thank you for taking the time to share your experience with fellow travelers. We´ll make sure to share your kind words with our staff.

Please know that your home in Madrid will always be ready to welcome you back. Please don´t hesitate in contacting us.

We look forward to have you stay with us again sometime soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coleorton
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 April 2013 via mobile

Classic R&C hotel - full of quaint Louis XV style furniture and polished marble, with lots of charm. Not stuffy but fairly formal service, with very attentive reception. Weather was appalling and we can only imagine it is a beautiful place to spend a few days when the courtyard is open for breakfast, dining or relaxing. Very quiet location but only a 15 minute walk to good dining and nightlife options. Would recommend this beautiful hotel for those that like quaint traditional feeling places.

Stayed March 2013, travelled as a couple
Helpful?
1 Thank Finney70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Orfila_Madrid, Director de Relaciones con Clientes at Hotel Orfila, responded to this review, 5 April 2013
Dear Guest:

We´d like to thank you for your stay at hotel Orfila and for taking the time to share your experience with other fellow travelers. We are glad to learn that you enjoyed our facilities.

As you described in your comment we are located near numerous restaurants, bars, museums, and clubs. And for a change of scenery, our easy-to-use public transportation will take you to virtually any other touristic attractions in the city in just minutes.

When you find yourself planning your next visit to Madrid, please don´t hesitate in contacting us. We would love to have you as our guest once more.

Best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 March 2013 via mobile

Stayed 3 Nights- great service - great location and very romantic old design. The friendliness and service level is among The highest ever Experienced ón Any 5 Star hotel . The attitude of The Staff is just brillant !!!!!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jteilmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Orfila_Madrid, Director de Relaciones con Clientes at Hotel Orfila, responded to this review, 5 April 2013
Dear guest:

We are glad to learn that you enjoyed your stay with us and that you appreciated our team’s efficient and friendly service. At hotel Orfila we are committed to deliver the best possible experience while visiting Madrid.

So thank you for taking the time to share your experience with other travelers and please let us know next time you are planning to visit our city.

We look forward to see you again!

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Orfila

Property: Hotel Orfila
Address: Calle de Orfila 6, 28010 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Chamberi
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Family Hotel in Madrid
#1 Luxury Hotel in Madrid
#4 Romantic Hotel in Madrid
#4 Business Hotel in Madrid
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Orfila 5*
Number of rooms: 32
Official Description (provided by the hotel):
The small XIX century palace was transformed into a hotel in 1999, respecting the majestic style of the era, at the same time as installing all the appropriate commodities for a luxuorious establishment from the end of the nineteenth century. Only a year after it opened, the hotel joined the Relais Chateaux Chain of hotels, a group of the most prestigious hotels in the world. The hotels belonging to the Relais Chateaux must have 4 or 5 stars and less than 100 rooms, and be outstanding their strict respect for the five concepts that define the philosophy of this hotel chain: character, courtesy, charm and cuisine.Located in a quite exclusive residential area in the cultural and business centre of Madrid, this creates a framework for a different concept of the hotel business in the capital of Spain.---------------------------------------------------------------------------------------------------------------------------------El palacete del siglo XIX, se transformó en hotel en 1999 respetando el aire señorial de la época, al tiempo que se le dota de todas las comodidades propias de un establecimiento de lujo de finales de este siglo.Solo un año más tarde de su inauguración, el hotel ingresó en la Cadena Relais Chateaux, que agrupa a los hoteles más prestigiosos del mundo. Los hoteles miembros de Relais Châteaux deben contar con 4 y 5 estrellas y menos de 100 habitaciones, y distinguirse por cumplir estrictamente los cinco conceptos que definen la filosofía de la cadena: carácter, cortesía, calma, encanto y cocina.Situado en una zona residencial, exclusiva y tranquila en el centro cultural de negocios de Madrid, sirve como marco a un concepto diferente de hostelería en la capital de España. ... more   less 
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Also Known As:
Orfila Hotel Madrid

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