Despite booking weeks in advance and confirming the booking Hotel Anaco didn’t have enough rooms available when our group arrived on the first night of our 3 night stay. Out of 9 twin rooms booked, 2 rooms weren’t available. This forced 2 people to stay in another hotel (at significant cost) and another 2 (guys) had to share a single bed on the first night.
Apologies from the hotel were half hearted with shrugs of disinterest suggesting that this is a regular occurrence. Despite complaints we weren’t offered any compensation for the inconvenience or our additional costs.
It’s cheap because the service is rubbish… Don’t be fooled by the slick website, good location and pretty pictures. This is one hotel to be avoided
- Official Description (provided by the hotel):
- Hotel Anaco is situated in the heart center of Madrid, next to the famous Gran Via, and offers the services and tendry characteristic of a Hotel Boutique, totally urban, where rest and relaxation are warranted through millions of details. Hotel Anaco is located in one of the best leisure areas in Madrid, surrounded by major theaters, cinemas, restaurants,music halls. And along with monuments of great value to tourism as the Royal Palace, Almudena Cathedral, the Temple of Debod, Retiro Park and most traditional Madrid. Also located 2 minutes from the Preciados street, famous for its variety of shopping opportunities, 2 minutos from the Puerta del Sol, which is located Comunidad de Madrid Goverment, nearly Madrid municipal Govermant, and the main Public Administration buildings. Hotel Anaco was founded by the laureaus arquitecht Mariano Rodríguez Sanz, in the 60s, and co-designed by Luis Feduchi, as an authentic icon of the Madrid racionalism. Hotel Anaco keeps the style and urban ellegance, adapted to the new trends in every moment. Several artists and professionals have been clients of Hotel Anaco.The Anaco In initiative, offers a different experience for the client. The Hotel Anaco staff will inform you about the most attractive events in Madrid, with several privileges, as tickets for concerts, bullfighting, important discounts in Theathers, collaboration in the Real Madrid activities or Wi-fi free. ... more less
- Reservation Options:
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- Also Known As:
- Anaco Hotel Madrid