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“JnV 303 "Worth what you pay for"”
Review of Principe Pio Hotel

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Principe Pio Hotel
Ranked #130 of 436 Hotels in Madrid
Certificate of Excellence
Kuala Lumpur, Malaysia
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“JnV 303 "Worth what you pay for"”
Reviewed 22 June 2014

Beautiful with medieval look. Staff are very friendly and helpful. Good comfortable rooms. Good locations. Near to many places of interest especially the Royal Palace is just across the road. Many restaurants around with good choice of food. Local tourist office is about 5 mins walk.

Room Tip: For two rooms on the south is good enough as it is quieter
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelleronthego2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_Thomson23, Director General at Principe Pio Hotel, responded to this review, 23 June 2014
We thank your comment and we are pleased that your stay in the hotel had been satisfactory. We are looking forward to count on you in your next visit to Madrid.
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1,172 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (106)
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Denver
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 May 2014

It is true that this hotel is a little old and tired, but we experienced friendly staff who were eager to help us make the most out of our 3 nights in Madrid. The room was large on a European scale, and we were happy with the amenities provided. We had free wifi in our rooms and that was a huge bonus! The location also isn't bad--being right next to the royal palace--and we always felt safe walking back at night. However, the "hip" part of town seems to be on the other side of the old city, which is quite a walk when you've got tired feet! We wanted to get tapas, a must in Madrid (or so we've been told) but it was just too far for us to walk after a long day traipsing around the city. I suppose you can chalk that up to poor planning on our part though, I'll just say that the location wasn't as convenient as I'd hoped it would be. We also did not stay long enough to worry about the metro, so I can't comment on that.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ml4kat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_Thomson23, Director General at Principe Pio Hotel, responded to this review, 1 June 2014
We want to thank you for your comment to improve our services.
Currently we are making some works to improve one part of the hotel. We look forward you to choose us for next visit to Madrid and inform in our reception.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 May 2014

We had a nice room, clean, with air conditioning, and the hotel staff were helpful, and the breakfast was ok. But the best thing about this hotel is location. Walking distance from Plaza Espana and Principe Pio, in front of Sabbatini gardens and Royal Castle. We got to the hotel from the airport by metro, with 2 suitcases, and it was quite easy.
All what you can expect from a 3* hotel, for a reasonable price.

Room Tip: We lived on floor 6, and it was good, although we had no view of the Castle. On the other hand, no...
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marisha5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_Thomson23, Director General at Principe Pio Hotel, responded to this review, 1 June 2014
Google Translation
Agradecemos su comentario y nos complace que haya tenido una estancia agradable.Esperamos nos vuelva a elegir en su próxima visita a Madrid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 26 May 2014

I had a good experience at Pincipe Pio Hotel. As with all hotels, there are positives and negatives, but the positives are far greater here.

Firstly, the hotel is beautiful. It has an old medieval look to it and the common areas such as the living rooms are lovely. The employees are very courteous and helpful and will assist with anything from directions and recommendations of restaurants/sights, to checking into flights and booking taxis. We were touring Spain, so we left Madrid for a couple of days and didn’t want to take our entire luggage with us. The hotel very kindly kept our big bags for us until we returned.

I had read on Tripadvisor to book rooms at the rear of the hotel, so I did. We had absolutely no noise problem with traffic etc. I would definitely recommend this. The bathrooms were big and clean and toiletries were replaced each day.

I actually found the breakfast very good, as this was meant to be a continental breakfast. Heaps of fresh and tinned fruit, cereal, juice, breads/croissants and jams. They also had an array of deli meats, scrambled eggs, yogurts and Spanish omelette.

The location is very convenient. Short walk (5min) from the Principe Pio shopping centre, which has all shops and fast food places necessary. If you walk in the other direction, you will get to Plaza de Espana in 5 mins and also very close to the tour operations such as Julia Travels. The Royal Palace is just opposite and well worth a visit. There is also the most interesting restaurant next to the hotel. It is a restaurant/bar/butchers all mixed in one, but the food is excellent.

As I said, there are some very minor negatives. The rooms at the rear of the hotel had some signs of wear and tear (carpets etc), but this is to be expected with a 3 star hotel. However, I must point out that the hotel is very clean. The lifts are tiny, but again have a medieval look to it which is quite unique. No tea/coffee facilities in the room, but an unlimited supply at breakfast. The hotel also has a bar, but this was hardly ever open.

When we returned to the hotel, we were put up in rooms facing the Royal Palace. Now there is definitely a difference in room size and quality – these rooms are lush! However, presumably to combat the sounds from the street below, the windows are extremely thick. This was in May and the weather was quite warm. We did turn on the aircon, but it didn’t seem to make a difference. Several staff members came and helped, but the aircon stayed off. Either our AC didn’t work or the hotel supply was not turned on. However, we were only back for a night, so it didn’t matter too much.

All in all, I would thoroughly recommend this hotel and would not hesitate to stay here again.

Room Tip: Pick a room at the back of the hotel (not facing the Palace)
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gooner3313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_Thomson23, Director General at Principe Pio Hotel, responded to this review, 27 May 2014
Want to thank you for you comment and we look forward you to choose us in your next visit to Madrid.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape May, New Jersey
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 May 2014

Our recent trip to Madrid was made even better by our choice of hotel. The Principe Pio Hotel is centrally located, allowing us to walk the beautiful old streets of Madrid to many sites of interest. Cristina and the rest of the staff were very pleasant, informative, and accommodating, courteously responding to our requests and needs. Breakfast was delicious and offered much more than we expected from a continental breakfast. It was served until 11:00 which was an added bonus on the rare morning we slept a little bit later after a late night of tapas and wine. The rooms are large, the bathroom is large with double sinks, and all is kept clean. The reason I don't give Principe Pio 5 stars is not the dated furniture, but is the old, stained carpet in our room. I do always travel with slippers, so I was not terribly bothered by this and it would not deter me from returning to this lovely, quaint hotel. Special thanks to Cristina and her staff.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeanie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J_Thomson23, Director General at Principe Pio Hotel, responded to this review, 2 May 2014
Thanks for your comment and we look forward to count on you in your next visit to Madrid
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 April 2014

It is the small things that sometimes impress. A staff member allowing me to print my plane ticket for free was one. The view of the royal palace from the 7th floor was another. Excellent location and ok value for money. Has all you need for the bog standard tourist. Ok, the room smelt a bit but it was warm at least! Short walk to the royal palace, opera and principe pio stations... Bit of an uphill walk from the latter. Nearby Dudua Palacio restaurant was excellent.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, Director General at Principe Pio Hotel, responded to this review, 13 September 2015
Google Translation
Estimado Cliente;

Muchas gracias por su contribución compartiendo su experiencia en Tripadvisor, estamos seguro que sus comentarios nos ayudaran a mejorar la satisfacción de nuestros clientes.

Esperamos volver a perle pronto.

Un cordial saludo

La dirección.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, España
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 23 April 2014

Good hotel, near city center, that´s all
Good hotel, near city center, that´s all
Good hotel, near city center, that´s all
Good hotel, near city center, that´s all
Good hotel, near city center, that´s all

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Antonio R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, Director General at Principe Pio Hotel, responded to this review, 13 September 2015
Google Translation
Estimado Cliente;

Muchas gracias por su contribución compartiendo su experiencia en Tripadvisor, estamos seguro que sus comentarios nos ayudaran a mejorar la satisfacción de nuestros clientes.

Esperamos volver a perle pronto.

Un cordial saludo

La dirección.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Principe Pio Hotel

Property: Principe Pio Hotel
Address: Cuesta San Vicente 14, 28008 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#116 Family Hotel in Madrid
#131 Business Hotel in Madrid
#141 Romantic Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:3 star — Principe Pio Hotel 3*
Number of rooms: 148
Official Description (provided by the hotel):
HOTEL PRINCIPE PIO IS SITUATED IN THE HEART OF MADRID. With a total of 148 rooms and a privileged location, opposite the Royal Palace and located in the historical, cultural and leisure activities in Madrid, the Hotel Principe Pio is the perfect setting for visiting the capital, whether for business travel or to enjoy the cultural and gastronomic offer from Madrid accompanied by the family. Next to the hotel clients have the use of a car park with special rates arranged by the hotel, so you do not have to worry about parking your vehicle. Our clients should not forget to visit Plaza de Oriente, in front of the "Royal Palace", the cathedral La Almudena, "Sabatini Gardens", la Gran Via, la Plaza Mayor, la Puerta del Sol, etc. All of them in few minutes by walk from the hotel. ... more   less 
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Also Known As:
Principe Pio Madrid
Hotel Principe Pio

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