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JoanneMills2
Warrington, United Kingdom
We didn't get what we paid for!!!!!
1.0 of 5 bubblesReviewed 7 Sept 2016via mobile
We paid for a room with a king size bed. We got two single beds pushed together. We paid for a balcony. The shutter for the balcony was broken and we couldn't get out on to the balcony. This meant that there was no natural daylight and no fire exit. We asked for the shutter to be repaired and were told that there was no maintenance available to fix it. Our stay was 3 nights and we were offered 3.33 euros per night compensation. What more can I say. Would I stay here again? No I would not.
Date of stay: September 2016Trip type: Travelled as a couple
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All reviews view from the balcony medical center perfect location hostel hotel connecting door plaza de espana metro station mini bar small elevator madrid city centre floor room room was clean and comfortable checking in breakfast room street noise small hotel major attractions on foot
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Reviewed 30 June 2016 via mobile

We made this trip at the last minute. The hotel gave us a good location to travel from for meetings. The reception desk for the hotel is on the sixth floor. The room was comfortable with a small balcony.

Date of stay: June 2016
Trip type: Travelled on business
Thank theanglican
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 May 2016

I looked on line hoping to choose a nice hotel, for my trip to Madrid. Then bingo I saw this one, it had good reviews booked it and LOVE it. Will tell you why, the size of the room is great,the bathroom wonderful and the most unexpected was a private balcony and two twin beds. Huge cupboard, flatscreen tv. Like most say when you enter you are not sure but well worth it. Central to everything.

Date of stay: May 2016
Thank nathalie n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 May 2016

We stayed 4 nights with the family (2 adults, 2 teens) in this top apartment at the 9th floor for only 500€. It has 2 bedrooms and a large living room with open kitchen. All new, white coloured and with new flat screen TV's in all rooms. Very modern and large bathroom. Foto on website does not show this excellent new apartment.

Room tip: Book the apartment
Date of stay: May 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank HenkHindeloopen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 December 2015

We recently stayed here for 3 nights. Given the price of larger hotels and the fact we wanted to watch our budget this was a great little centrally located hostel. It appears that Madrid is awash with hostels and having only stayed in Madrid this once our review is purely based on this place as I cannot compare to others. We arrived late myself, husband and 12 year old daughter and although the hostel was aware we needed an extra bed there wasn't one in the room. The night porter tried his hardest to sort this out for us with his limited English and my limited Spanish - he couldn't do it by himself and was extremely apologetic. So our first sleep was rather uncomfortable. The room itself was great - 5 windows so fabulous views. Room 905. I know some people said get an inner room because of street noise, but take earplugs and get the views. Amazing, especially when bathed in sunlight. Located on Gran Via, perfect location, we explored on foot, didn't bother with the tourist buses as the traffic was horrendous and we walked quicker than the bus. Simple map given to us by reception was more than adequate and street signs everywhere. Everything you needed in a room, light, bright, clean, airy, spacious, mini bar reasonably priced, lots of wardrobe and storage space. Breakfast was fine, not fancy, cold meats, cheese, fruit, breads, rolls, cereals, yogurts, orange juice, tea, coffee. A little hard to find the hostel but if you look out for Tapas 44 it's just a few doorways to the left. On check out reception waived our mini bar costs and deducted 20 euros from our room bill for the mix up on the first night. Would definitely stay here again.

Room tip: If you want street views, take earplugs, if you're not bothered about views take an inner room
Date of stay: November 2015
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Kazza299
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 November 2015 via mobile

The room was small but clean and comfortable. There was a great balcony, and fridge. For 5 euro there was a really great buffet breakfast available. The location was very central. I'd stay here again.

Date of stay: October 2015
Trip type: Travelled as a couple
Thank JoanneK697
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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