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“Good for business in Madrid”

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Silken Puerta de Madrid
Ranked #188 of 436 Hotels in Madrid
UK
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good for business in Madrid”
Reviewed 10 October 2013

Stayed for two nights in October for business. The hotel is clean and welcoming with well equipped rooms and spacious bathrooms. Great if driving as there's plenty of free on street parking nearby. The nearest metro is a 15 min walk down pleasant suburban roads. Breakfast was good - continental with a nice selection of typical Spanish desayuno items such as churros and pastries. Would stay again as the room rates are excellent value.

Stayed October 2013, travelled on business
Helpful?
1 Thank leemond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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685 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
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  • Dutch first
  • English first
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English first
Canton of Basel, Switzerland
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 10 October 2013

then stay at this awful hotel. Internet service is a total rip-off, the food is not good and the rooms are average. The only good thing is the view if you're lucky enough to be on a high floor.
The only reason I stayed here was because it was walking distance from my daily meetings in a semi-industrial area on a main highway. If you want to see Madrid this is NOT the hotel to stay in. It's at least 25 minutes from the city center.
Find a non-chain hotel with personality and leave this glass-fronted monolith alone.

Room Tip: Great sun views if you are facing the highway.
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RBCPH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerrards Cross, United Kingdom
Level Contributor
79 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 22 September 2013 via mobile

Good business hotel. Rooms are sizeable, nice bathroom, bed comfortable and room clean. Breakfast is average but everything you need in the morning. Not much else around the hotel but very convenient for business.

Stayed September 2013, travelled on business
Helpful?
1 Thank danjed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicester, United Kingdom
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 30 August 2013 via mobile

Visiting an office 5 minutes from this hotel which is why we stayed here.

Arrived at hotel and took 4 visits to receptiom before my key would work, actually had to swap rooms to get a working key. Received a fruit platter in my room for the trouble.

Rooms were clean and comfortable, only one or two English channels despite the hotel advertising cable.

No iron in room, needed one for my shirts for a customer meeting, had to ring down 3 times before one was eventually delivered. And no ironing board, so had to use the glass desk and a towel!

Didn't try the restaurant, although was looking for room service one night but this was unavailable between 16.30 and 20.00.

Overall, lots of minor faults but proximity to my customer made it convenient. Could be a good hotel if service was better. It was around 15 minutes from the centre by taxi so wouldn't recommend for tourists.

Stayed August 2013, travelled on business
Helpful?
1 Thank Juggsy84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona
Level Contributor
98 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 July 2013

The hotel is located in a non central area of the city, even if you can get to Salamanca quarter in less then 15 minutes. The rooms are big enough and so is the toiled. However I was unlucky to receive very poor service. Both days I was attended by a person on stage who clearly did not know how to handle check in and check out and the situation clearly annoyed the more experienced employee who handled my situation with a rude behaviour towards the young fellow. I felt uncomfortable especially at the check in because the lady didn't look me in the eyes for even a second. I felt not welcome at all.

  • Stayed July 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renato28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashua, New Hampshire
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 July 2013

Very clean and very modern, this is an ideal business hotel. As far as any other amenities the hotel falls below any expectations. The cafeteria is sub par and the restaurant closes on the weekends. not what was expected from their adverts.

Room Tip: The best tip is to get a room at the Holiday Inn about 500 meters from the Silken!
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jose P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chalfont, Pennsylvania
Level Contributor
214 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 17 April 2013 via mobile

The Puerta de Madrid is extremely convenient to the airport and the business district while also having some good restaurant options. The hotel itself has a very friendly and helpful staff, is in very good condition, and has sizable rooms with nice amenities. The restaurant, bar, and lobby are excellent for the business traveler. Overall it is a terrific value.

Stayed April 2013, travelled on business
Helpful?
1 Thank JTM125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silken Puerta de Madrid

Property: Silken Puerta de Madrid
Address: Calle Juan Rizi 5, 28027 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#130 Luxury Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Silken Puerta de Madrid 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
Silken Puerta De Madrid Hotel Madrid
Silken Puerta De Hotel Madrid

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