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“Love it! Have stayed here 5 times already!”
5 of 5 bubbles Review of Hotel Europa

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Hotel Europa
Ranked #37 of 445 Hotels in Madrid
Certificate of Excellence
San Diego CA
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Love it! Have stayed here 5 times already!”
5 of 5 bubbles Reviewed 2 November 2008

I have stayed at this hotel several times since 1997. The location is perfect, with excellent staff, and well appointed rooms. It was recently remodeled; the rooms are spotless with decent size bathrooms. If you don't enjoy Madrid's night life, ask for a room not facing Puerta del Sol or calle Carmen, those streets can be noisy. You will get a lot for your money! Enjoy your vacation to the fullest!

  • Liked — Location
  • Disliked — nothing
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Cannotwaittotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,317 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (465)
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English first
Norfolk VA
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 October 2008

My wife & I planned a trip to Spain about a year ago and use the Rick Steves book "Spain 2008" as a guide. (Don't visit Spain without reading this book prior). We book the Hotel Europa via the hotel web site and asked for a room on a top floor. Our arrival in Madrid (from Philadelphia) and trip via taxi was effortless and the taxi dropped us 5 feet from the front door. Upon arrival our bags were whisked out of the taxi and, as were were checking in early, the bags were stored securely until later in the day. We immediately booked a bus tour and returned to the hotel later in the afternoon. Our room was 'squeaky' clean and overlooked the plaza. The bed was very comfortable, the bathroom was a good size, and everything about the room satisfied weary travelers. (we made an excellent choice in booking Hotel Europa) NOTE: even the hallways were impressive; the rugs were spotless and the marble walls were something not seen in most American hotels ~ very nice. The front desk staff was very professional, efficient and courteous. Most of our questions were handled by 'Javier' who was very professional and assisted us in tour arrangements. We ate at the hotel sidewalk cafe and were most impressed. YOU"VE GOT TO EAT and drink HERE! A pitcher of sangria, a plate of ham & cheese, and of course the bread. Scrumptious! And the sidewalk musicians were great also. We had no difficulties with street noise even though our room overlooked the square; the windows (when closed) block out virtually all noise. The hotel location is center to many activities most tourists look for; shopping, restaurants, nightlife, access to tour busses, etc. Perfect! We rate Hotel Europa as one of the best, and inexpensive, hotels we've stayed at.

Stayed September 2008
Helpful?
1 Thank JazzGuitarist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Castleton, Ontario
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 October 2008

We had a spacious room on the second floor facing Puerta del Sol. Loved the energy of the City first hand from the balcony. Staff were very friendly and not afraid to engage in light hearted conversation even with our broken Spanish. Clean comfortable bed and it seemed staff were cleaning constantly. Great central location and the restaurant on the terrace served great tapas and some of the hardest working efficient waiters we have ever witnessed. Sure they asked us to spare the towels if possible. that is fine with us especially in a country where a rainy day is a god send.

  • Liked — The proximity to the Madird life style.
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank sankaty10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 10 October 2008

This was our first European trip, so we were not entirely sure what to expect. First, the good: Extremely efficient and professional staff, from the doorman to the desk personnel to the cleaning staff. All were very responsive to our requests and made our stay as hassle-free as possible. Also, what a delight to open the balcony doors and look out onto the Puerta Del Sol, and to have so many of Madrid's major attractions right at our fingertips. We had read complaints of street noise, since the hotel overlooks the busy plaza. Well, what do you expect? That's like going to a beach and complaining about the sun. We resigned ourselves to the noise (which wasn't all that bad) in exchange for this terrific location. And, they provided free use of a computer in the lobby, with a very understandable 15-minute limit. Now, the bad: The rooms were cheaply furnished, with not so much as a picture on the wall, and very little sitting space. The bathroom was very attractive, but not well stocked. There was a note asking us to re-use our bath towels in the name of "the environment". The soap was less than half the size of a credit card. And there was no face cloth provided. Scrub with your hands. Also, it appears there is no such thing as a "king" bed in Spain. At the Europa and other hotels during our trip, they simply pushed two twin-sized beds together. Finally, the restaurant was okay at best. More like a diner. Bottom line: For what we paid, the Europa was a tremendous value. And we had to remind ourselves that some of the shortcomings may have been due to what we've become accustomed to in our domestic travel. We would definitely stay at the Europa again.

  • Liked — Location, staff
  • Disliked — Room
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SouthsiEEED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerry
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 26 September 2008

We could not believe our luck when we arrived at the Hotel Europa last week . We were met at the door by a friendly porter who promptly relieved us of our bags and deposited them in our room. The staff at the check-in desk were very efficent and friendly and have a multitude of languages .

The room was usual European city size and was very comfortable with a large bathroom and had lovely french doors opening onto a little balcony. The hotel has a very popular restaurant and outside terrace , perfect for relaxing in the evening . Our room also had air conditioning which was much needed in 30 degree temperatures. Actually - check out the website - the rooms are very much as is on the pictures. Fantastic value for €90 per night for the room.

The hotel itself has a perfect location. Right outside its door are shops like Mango & Zara and many other hight street stores & department stores. You're also no more than 5 mniutes walk from the main shopping street the Gran Via and less than a 10 minute walk to the main bar / restaurant area.

Everything within Madrid is easily reached by walking. The hotel can also arrange the open top bus tour which I would highly recoommend to anyone visiting the city for only a few days.

There is also free internet access in the foyer - there is a limit of 15mins per person tho.

  • Liked — LOCATION LOCATION LOCATION
  • Disliked — Nothing
  • Stayed September 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank KerryBabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 22 September 2008

This is a excelent hotel located as central as you can get it.

The staff are friendly and the hotel is very clean. The rooms are not too big, but are very comfortable. To be a two star hotel and prized at €85 pr night, its very good value for the money

  • Stayed September 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Anders E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 September 2008

Great staff, great central location, great rooms.

  • Liked — central location
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Canadian45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Europa

Property: Hotel Europa
Address: Calle del Carmen 4, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Centro
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#20 Romantic Hotel in Madrid
#24 Family Hotel in Madrid
#143 Business Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Europa 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Europa Hotel Madrid
Hotel Europa Madrid

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