We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very good for business - great value if you get discount”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Madrid - Calle Alcala
Ranked #142 of 441 Hotels in Madrid
Certificate of Excellence
Reviewed 17 July 2014

Hotel is very nice. It is close to the airport but far away from downtown. You have metro station close to hotel and you can go to center. Near from hotel you have one shopping center. Breakfast is very very good. Swimming pool is small but useful. Hotel is in longest street in Spain.

Room Tip: Choose room opposite to bus garage. They are more quite especially early in the morning.
See more room tips
  • Stayed: September 2013, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Aleksandar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this reviewResponded 22 July 2014

Dear Guest,

We are very pleased for your feedback. It is very imortant for us that our customer get a good expeerience in our hotel. Thank you for your confidence.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (831)
Traveller rating
Traveller type
Time of year
Language
  • More languages

146 - 152 of 832 reviews

Reviewed 24 June 2014

Stayed here for a couple of nights on Family Business . Beds very comfortable. Room clean etc and very quiet. Disappointed the pool was not open as we had a child with us . The breakfast although there was a wide assortment of food the hot food was quite fatty.

Staff pleasant though and would stay again.Close to shopping and the stadium

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank cathyp31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this reviewResponded 25 June 2014

Dear Guest,

Thank you for choosing to stay at the Holiday Inn Madrid- Calle Alcala and for leaving your review online and we are happy to know you liked our Hotel. Pool during the Weekends it is opened from 09:00 to 14:00. We hope to have the oportunity to serve you again.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

This Hotel is centrally located in a nice & quiet area about 5 kms from the main market center & about 2o mts drive from the airport.Mini Market & big stores like Starbucks,Courtes Inglese& VIP are within walking distance.
The Hotel gives a sleek,modern & clean look.The B`fast range is wide with everything to choose from.The staff also understand & speak English.The rooms though not very big are nice with kettle in the room with tea,coffee,sugar & milk which was not seen any where else by me in the various Hotels that i stayed in Portugal & Spain.They also have a shuttle bus service.Considering the costs, it is advisable to avoid the minibar & pay TV.
A big hassle is the bus load of package tourists that land up all at the same time both in the morning & evening causing a lot of strain on the staff & frayed tempers all round especially the in convenience caused to individual tourists.
Will recommend to stay here.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MARGDARSHI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this reviewResponded 17 June 2014

Dear Guest,

Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

The hotel was very nice! The staff was very friendly and helpful! The rooms were very clean and large. My husband and I were only there from 8pm to about 4 in the morning. We had a flight out early and the staff also helped arrange a cab to get to the airport. It was about a 20 minute ride without traffic. Great price for a great stay.

Stayed: May 2014, travelled as a couple
1  Thank ssiddiq2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this reviewResponded 9 June 2014

Dear Guest,

We are very pleased for your feedback. It is very imortant for us that our customer get a good expeerience in our hotel. Thank you for your confidence.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

Our family of four stayed in this Hotel for two nights in two rooms.It is not a city center hotel but well connected to Madrid city center. There is metro station very near this hotel .So even if you do not have a car at your disposal you can easily go around in metro. Rooms are nice with almost all facilities. Breakfast spread is great. The restaurant in the ground floor is good and reasonably priced. staff are also very helpful. It is not a top end hotel but still a very decent one.It is also much cheaper than city center hotels.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank cmotpt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this reviewResponded 6 June 2014

Dear Guest,

Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products.


Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

We stayed 3 nights recently and were able to confirm the good impressions we had received on a previous visit. It seems that this hotel was added to the Holiday Inn network not long ago, having been previously operated by another hotel group. Perhaps this explains the above average quality of the facilities provided. The rooms are a reasonable size, the breakfast included in our room rate was very good and the cafeteria /restaurant also served acceptable food.The garage facilities were also of a good standard, which was important for us.
Depending on which parts of the city you wish to visit during a stay in Madrid, the hotel's location might be considered a little too far from the centre. In our case it was fine, as we needed to be quite near the airport and be able to get in and out of the city easily by car.
Sastre Madrid

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sastreMadrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this reviewResponded 5 June 2014

Dear Guest,

Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products.

Best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

The hotel is priced as a hotel with access to gym and pool.
Although the staff are lovely and rooms are clean the access to the pool is limited as it is a very busy gym to the public.
The 2 days we stayed there we could not go to use any of the facilities because of classes organised by the gym.
You may as well pay less for a hotel without a pool that is in the centre...

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Swailes_from_Wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this reviewResponded 30 May 2014

Dear Guest,

First at all, apologize for any inconvenience caused. We have taken into account all your comments and we have informed the General Manager about this issue.
It's very important for our staff that our guests have a nice stay and we are very worried about the problems you have reported us.
We have taken the appropiate measures in order to avoid something like that to happen again.
We hope to recover your trust in us, and give us the opportunity to serve you again.

Sincerously

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Madrid hotels
San Blas
Occidental Madrid Este
Occidental Madrid Este
#79 of 441 in Madrid
755 reviews
San Blas
ILUNION Alcala Norte
ILUNION Alcala Norte
#112 of 441 in Madrid
732 reviews
Show Prices
Show Prices
Show Prices
Ibis Madrid Calle Alcala
#130 of 441 in Madrid
891 reviews
Holiday Inn Madrid
#298 of 441 in Madrid
837 reviews
Hotel Nuevo Madrid
#166 of 441 in Madrid
1,015 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Madrid - Calle Alcala? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Madrid - Calle Alcala

Address: C/ Alcala 476, 28027 Madrid, Spain (Formerly Velada Madrid Hotel)
Phone Number:
Region: Spain > Community of Madrid > Madrid > San Blas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#48 Family Hotel in Madrid
#97 Luxury Hotel in Madrid
#104 Romantic Hotel in Madrid
#107 Business Hotel in Madrid
Price Range: £46 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Madrid - Calle Alcala 4*
Number of rooms: 261
Official Description (provided by the hotel):
In Madrid, the economic, political and social centre of Spain, Velada Hotels present a hotel designed to cater to your every need, located on one of the city’s main thoroughfares, the Calle Alcalá. The hotel is strategically located in the city centre, minutes from the Congress and Convention Centre (IFEMA) and Barajas Airport, making it an ideal destination for any type of trip. Opened in the spring of 2003, the Velada Madrid Hotel has a total of 261 rooms spread over four floors, with all kinds of services and amenities to ensure an enjoyable stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Travel Republic (UK), Agoda, Hotels.com, TripOnline SA, Evoline ltd, Ebookers, HotelsClick, HotelQuickly, getaroom.com, 5viajes2012 S.L. and Cancelon so you can book your Holiday Inn Madrid - Calle Alcala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Velada Hotel Madrid

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing