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“Good value for your money”
Review of Vincci Centrum

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Vincci Centrum
Ranked #78 of 442 Hotels in Madrid
Certificate of Excellence
Reviewed 20 July 2014

Good value for your money. Great location, nice and clean rooms.We did not get a real window in the room only a small one which was just besides the wall to another room so it was kind of dark in the room, but you basically get what you pay for so nothing fancy but perfect for a few days in Madrid. We did not have the breakfast since 12 EUR per day per person was a bit much compare to the great restaurants in the area. Would recommend it! Friendly staff.

  • Stayed: July 2014, travelled as a couple
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Thank Rikard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 July 2014

Went to Madrid for a long we and found this hotel through a promotion.
The location is perfect, almost everything can be done walking from there. Staff was very friendly and helpful.
The room was very clean, with a lot of space and well isolated from the outside noise. The bedding was just perfect. We were offered a bottle of Cava at our arrival so it was the perfect beginning for a romantic we.
I would recommend this hotel without any hesitation!

  • Stayed: March 2014, travelled as a couple
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Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

This is a very nice 4 star hotel. Location is excellent, staff friendly and helpful. Clean rooms, one down side (for us ladies anyway was there were no mirrors)! Only 1 in the bathroom. Would recommend this hotel.

  • Stayed: June 2014, travelled as a couple
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Thank LondonJessie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

While visiting Madrid, me and three employees stayed at the Vincci Centrum for five days. Rooms were very comfortable and clean. We received exceptional service and all of the staff was very friendly. At the end of the day, my team would meet in the restaurant/bar area to discuss the days activities and to relax. Each day we were greeted by our server Raul Martinez who provided exemplary service not only to us, but to all of the other patrons. Without question, I will not hesitate to recommend Vinci Centrum.

  • Stayed: May 2014, travelled on business
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Thank Dave P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Centrum, responded to this reviewResponded 16 June 2014

Dear guest,

We appreciate your comments, and we will pass on your congratulations to the whole team. It is our greatest satisfaction to hear that you have had a good experience at our hotel, and this is our motivation for working every day.

We would be delighted to welcome you again to our hotel.

With best wishes.
Carmen Fernández

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

Vincci Centrum is a modern 8-story hotel with large rooms and immaculate bathrooms, right around the corner from Madrid's lively city center, yet it's a very quiet and calm hotel.
The rooms are spacious, with a large double bed (two beds conjoint, you can move them apart if needed be), two armchairs, a large desk, a flatscreen TV, a minibar and AC.
The bathroom is large, modern and contains WC, bathtub with a centered showerhead, a bidé and two sinks. Good counterspaces, fluffy and semi-hard towels, hairdryer available.
Safe in the room, two large closets (one for hanging clothes only, one with half-n-half hangers and shelves/drawers.
Semi-hard matress, really good sleeping quality. Hotel offers a pillow menu with four different types of pillows to choose from (i.e. feather, latex, memory foam).
24-h reception, free wifi in the rooms upon request (you get a code that's valid for 24 hours, so if you're staying more than a day, you'll need to ask for one code a day). Wifi slow at times, but functioning.
Reallt helpful and service minded staff! Excellent cleaning.
Round the corner for VIPS or Starbucks, to get to the metro station (Sevilla stop) or a five minute walk from Sol.
Highly recommended!

Room Tip: Rooms at the top (8th floor) are the best - quiet and calm. Only five rooms at this floor - room 804...
See more room tips
  • Stayed: June 2014, travelled with friends
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Thank Dizzie_81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Centrum, responded to this reviewResponded 16 June 2014

Dear guest,

It is a pleasure to read comments such as yours that encourage us to continue making an effort so that our customers' experiences at our hotels is pleasant and enjoyable.

We would be delighted to be able to welcome you again to any of our hotels.

With best wishes,
Carmen Fernández

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Reviewed 25 May 2014

Due to an error from a third party 2 rooms were booked, so not a great start.

We used 1 of the bookings we wanted, staff were friendly and helpful but due to some 'Bull-S' rule we weren't given our queen bed and after asking why we had 2 single beds pushed together we were told we could have a new room with the bed we wanted if we paid 15 extra Euro's a night? Well if the rule talks about availability and one was available then sorry i feel robbed.

We could hear water dripping through pipes all night within the walls.
They have a service elevator right next to a room.
Rooms don't seem to have a balcony. Pics can be slightly deceiving.
The road itself has scaffolding and maintenance and lot's of business's are derelict.

Stayed: May 2014, travelled as a couple
Thank tobyw636
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

Stayed here a few times from 2003 when it opened or was redone. Price varies, but at times very attractive. Reception is always friendly. Rooms are good and nice size. Bed perhaps a bit on the hard side. Bathroom is small, but comfortable. Work space is good, although a real chair would help. Wifi is free, but pretty slow. Breakfast is expensive, but really very good. Location is great, very central. Not the most trendy pick. Recommended.

  • Stayed: May 2014, travelled on business
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Thank maurikei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmen_VincciHoteles, Atención al Cliente at Vincci Centrum, responded to this reviewResponded 16 June 2014

Dear guest,

Thank you very much for choosing us in different occasions and for offering us your comments and opinions. We will take them into account carefully, because they will help us improve every day, and also to adapt our facilities and services to our customers' tastes and needs.

We are pleased to know that you enjoyed your stay with us.

We hope that you can visit us in the near future.

With best wishes,
Carmen Fernández

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vincci Centrum

Address: Calle Cedaceros 4, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Paseo del Prado
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#60 Luxury Hotel in Madrid
#79 Family Hotel in Madrid
#113 Business Hotel in Madrid
#117 Romantic Hotel in Madrid
Price Range: £83 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vincci Centrum 4*
Number of rooms: 87
Official Description (provided by the hotel):
Designer hotel, warm and welcoming, strategically located in the centre of Madrid, just a few minutes from the Puerta del Sol and the Art Triangle formed by the main museums. The hotel has 87 rooms,of which 2 are Junior Suites with a small sitting- room with a balcony, 5 superior and 5 with a balcony. All of them are equipped with the lastest thecnologies. It is also offered Coffee Shop, daily press, laundry service, pillow menu, and a full room service menu.It offers a varied buffet breakfast, with all kinds of savoury and sweet products, a dietetic corner and a baby's corner. In addition, the bar-cafeteria offers a snack menu and room service. The best option for the business and leisure traveller ... more   less 
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Also Known As:
Vincci Centrum Hotel Madrid
Vincci Hotel Centrum
Vincci Hotel Madrid

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