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“Good clean no-frills budget hostal in central Madrid”
3 of 5 bubbles Review of Hostal Las Fuentes

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Hostal Las Fuentes
Ranked #92 of 445 Hotels in Madrid
Certificate of Excellence
Brussels, Belgium
Level Contributor
68 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Good clean no-frills budget hostal in central Madrid”
3 of 5 bubbles Reviewed 8 July 2011

This hostal is not really a purpose-built hotel but several large apartments divided into a number of small rooms (a common thing in Spain I believe), split over 2 floors. It's budget/economy, no frills accommodation but the location is great: right between Plaza Mayor and Opera, in the middle of the touristy area of Madrid. If you want to be very central on low budget this is a great place, if you want more comfort you're better of elsewhere.

We stayed here for almost a week during the heat wave in Madrid (temperatures around 35 degrees all day long). Our first room was bad: overlooking a busy street so couldn't open the windows because of the noise all night long, and airco emitted some foul smell so couldn't use it. Slept very badly that night and asked to change a room next morning. Second room was better, overlooking a small courtyard so could keep the window open. But because of the heat in Madrid it was still very hot in the nights and I slept badly for the entire week. Had we come here at a different time of the year this probably wouldn't have been a problem though.

Rooms are small and a little cramped. Bed is ok but pillows very uncomfortable, bathroom challenging (tiny shower with no enclosure), but it's all clean and I'd rank it "average" to "good" for a budget hostel. WiFi is free. Service is a concierge who is very helpful but speaks almost no English. There's no restaurant or breakfast. No parking.

Note that hostal is not easy to find because no signs, just look for a gate at #10 and press a special buzzer with hotel's name written on it, then walk up the staircase to 1st floor where the reception is.

Room Tip: Get a room overlooking a courtyard rather than the street!
See more room tips
  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Williamek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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585 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 21 June 2011

The Hostal was in a fantastic location, and whilst the room was very small everything was very clean and serviceable.

Like some of the other reviewers, we did have a bit of trouble finding the place and communicating with the Spanish receptionist.

However, the Hostal was good value and its location made it a good place to stay in Madrid.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AAM2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WI
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 5 June 2011

I picked this hotel based on location, price, and reviews on TripAdvisor. The location is great, just a few minutes walking to the Puerta Del Sol metro station and the price is great for what you get. I was worried about the thin walls (which seem to be a problem in most hotels in Spain, according to reviews), but I didn't hear my neighbors (maybe I was too tired, maybe they were quiet) and I didn't hear the street as my room faced inside (towards a small "courtyard").
I initially had a problem with them, but it was resolved in a few days. The problem was that my credit card was charged for all the days of my stay right away, instead of the 1 day deposit as stated on the website and on the receipt. I initially received a rather rude reply (stating that they don't take credit cards and couldn't possibly have charged my card), but after I sent them a copy of my receipt, I got a refund for the other days and a polite note saying there was a problem with the website.
The staff does speak English which is important to me, but the man who is there during the day speaks English poorly and was rather surly and seemed to be in a rush, making it seem like I was in his way or disrupting his day or somehow inconveniencing him. The lady who works the evening/night shift speaks much better English and was very polite and answered all my questions.
The room itself was tiny, about the size of the bed plus 3 feet, just enough to walk between the bed and the bathroom door. This is also the hotel with the "world's smallest elevator"; it's about the width of my carry-on suitcase.
I might stay here again since the location is so good and the price is decent.

  • Stayed May 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank ALY2011WI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
essex
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 June 2011

Stayed four nights on a city break and had a fantastic time. This hostel is more like a hotel with the rooms cleaned daily and towels changed everyday as well. The location is ideal, within walking distance of the underground and shops, restaurants etc. We walked evrywhere on the tourist map and seen much more than when on the city tour bus. There is a lovely cafe serving value for money breakfasts very close by. The only downside of our trip was being pickpocketed on the tube travelling from the airport to the hostel. As for internet access we had no problem using the wireless in our room.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank holiholiEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 31 May 2011

Rooms are small but have bathroom, tv and minibar as well as air conditioning. They are clean and tidy.
When i stayed at the hostal the light of my hallway wasn't working so it was dark. There is free wifi access and if you don't have a netbook, there is a computer you may use.
The service is good. It has no breakfast but there are nice coffee shops one block away.
I would go back.

  • Stayed August 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mechii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Level Contributor
75 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 27 May 2011

The room was nice, though very small. The bathroom was clean and functional. The English-speaking staff, when on duty, was very helpful. The Spanish speaking staff was impossible to communicate with.

The hotel was next to impossible to find. The building entrance had no nameplate. Even when I entered the building, there were no directions. The address of the hotel as in Booking.com was complete but in Spanish, so I was lost for a long time, with luggage. Even the hotel's main door did not have any sign.

For its facilities, the price was too high. And some of the automatic lights in the corridors did not work, making walking in the hotel very dangerous due to numerous small unexpected steps.

The wi-fi worked perfectly!

  • Stayed May 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HarshwardhanGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 28 April 2011

Good Points: Location, staff, clean, quiet.
Bad Points: 1. Wireless connection useless. PCs provided for general use are a relic from the early 90s. Very old and low spec and running as routers. When someone is on the common PC, you get no connection.
2. Also, you need to put in a NON-REFUNDABLE euro each time you close the safe. Nice little piggy bank.
3. TV reception also useless.
4. There are no drawers anywhere
5. There are NO hooks if you want to hang anything anywhere
6. Shower head was more like a hose.
7. The best of all, unless you are a touch typist, the lights go off on a 3 minute timer. So when you are on the PC you need to get up, walk about 2 meters, wave your arms to get it to turn on. One day I had to take my own lamp from the room to avoid the headache.
Still want to go there????????

Room Tip: The Hostel on the 3rd floor called Hostal Luz..
See more room tips
  • Stayed April 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Albertito65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hostal Las Fuentes

Property: Hostal Las Fuentes
Address: Calle Fuentes 10 1 D | Plaza de la Opera, 28013 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Hotel Style:
#69 Romantic Hotel in Madrid
#87 Family Hotel in Madrid
#148 Business Hotel in Madrid
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hostal Las Fuentes 2*
Number of rooms: 23
Reservation Options:
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Also Known As:
Hostal Las Fuentes Madrid

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