We spent 4 nights in this hotel and loved the location. It is just a half-block off of Puerta del Sol, and within walking distance of all the major sights in the central area. The room was large, clean, and the bed was comfortable. The breakfast, which is at a cafe around the corner, was basic but adequate. The water temperature in the shower was impossible to control; it jumped from very hot to very cold. I heard someone else complaining about this, so I know it wasn't just a problem with our room. The reception staff seemed distracted and impatient whenever they had to deal with a guest; not at all friendly or helpful. Some of the reception staff didn't speak English. The hotel is on the second floor of a building, and there is only a small sign next to the door. But we had no problem locating it (our taxi driver took us right to the door). We booked directly with the hotel and got a good rate, especially since it included breakfast. So, location, comfortable room and breakfast are the positive points for this hotel. Surly staff and water temperature problem are the negatives. But given the reasonable rate and the great location, I would recommend this hotel.
- Also Known As:
- Hostal Alhambra Madrid