This was my second stay in the Urban, the last time was 4 years ago. This time we were there for 5 nights so booked a duplex suite to get a bit more space.
On arrival the hotel staff were very friendly and welcoming. We chatted about the hotel and Madrid. We were also given vouchers for some champagne in the hotel. Check in was very quick and simple.
First impression of the room was that it was very dark. The downstairs bedroom was ok, but the window overlooked the building next door and the darkness made it feel small. Also downstairs was the bathroom and a walk in cupboard. The bathroom was a good size and was very clean. The cupboard was very big and there was plenty room to keep all our luggage.
The upstairs living room was a good size and was a comfortable, bright space to sit.
There were televisions in the upstairs and downstairs rooms but there were only a couple of English language channels and the picture quality was really bad. We didn't spend a lot of time in the room, but when we were there we didn't really have the option of watching tv. Some of the booking websites state that the rooms have DVD and CD players, but our room didn't.
The room is looking a bit worn in places, but overall it was a good room.
There is a charge for wifi in this hotel which is surprising as most hotels offer it free. There are 2 computers beside reception for guests to use, but one of them seemed to be in constant use when we were there and the other didn't work very well, there were keyboard problems that the reception staff couldn't really help with.
We didn't eat at the hotel. We went to the rooftop bar for our free champagne on the day we arrived, it was still open due to the extended good weather. It was a lovely place to sit and have a quiet drink, I would recommend that for the bar. We didn't use the pool.
The glass bar on the ground floor was very busy on our first night. We decided to go there on our second night after we'd been out. It was quiet, there were only a few other people in the bar when we got there and one person when we left, it lacked atmosphere.
The hotel location is excellent, you can easily walk around the city from here.
I enjoyed my stay here and I would stay here again.
- Official Description (provided by the hotel):
- A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more less
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- Also Known As:
- Madrid Urban Hotel
- Hotel Urban Madrid
- Urban Hotel Madrid