You really cant, especially for the price, find fault with this hotel. Easily found and just a short walk from the main rail/ bus station, this is a real gem.
The staff are brilliant and we had the pleasure of arriving when James was on reception. He was an absolute star and nothing was too much trouble and spoke perfect English!
Our room 401, was on the fourth floor overlooking the street and had a small balcony. Could not fault it (and as we had read previously on TA) had a fantastic shower!
The breakfast was more than adequate; cold meats, cereals, pastries, juice etc.
There is also the free coffee machine......which did make really great coffee, so we had that in the room too!
I'm sure there are more luxurious hotels in Madrid.....but if you are after a city break that is affordable and goes the extra mile..............book it!
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