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“birthday trip”
Review of Artrip Hotel

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Artrip Hotel
Ranked #7 of 443 Hotels in Madrid
Certificate of Excellence
Reviewed 9 June 2014

This hotel is ok not much more, read the reviews and booked it for my husdands birthday weekend.Its clean and the staff are friendly but the room had no view but a very close wall saying it looked over a iner court yard is misleading . The air con did not work so the room was very hot and stuffy and the bed although huge i think was made of concrete . Breakfast is cheep but not very exciting<The area is a little run down but not bad for getting around all in all this is an OK hotel not sure where some of the other reviews have stayed before!

  • Stayed: June 2014, travelled as a couple
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3  Thank deborah_lord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel Ángel P, Propietario at Artrip Hotel, responded to this reviewResponded 11 June 2014

Dear Deborah Lord,
First of all thank you for your review. For us it is very important your feedback to improve.
I can not understand that when you decide to book a junior suite room in our hotel you don´t check the photos and description in our website. The junior suite is the biggest room 31m2, and communicate with a nice looking to a courtyard, it is an interior room. We honestly explain perfectly in our website hotel.

We feel very sorry If the air conditions was out of order, you did not tell us, and we could´t send you our maintenance team to repair it.

About the bed, I can tell you that is an amazing and high standard bed (I´ve slept many times), and after 2 years nobody until now had a complain about our beds.

We´d love you give us another chance next time you come to Madrid,

Thank you and Best regards,


Miguel Ángel Porras García

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619 - 625 of 1,398 reviews

Reviewed 9 June 2014

Lavapies is located in a poorer part of Madrid which seems to be a melting pot of differing nationalities. Don't be put off by this. My wife and I had less hassle here than on the touristy Gran Via. Located only 50 metres from the Metro, the hotel is a little gem. The staff on reception at the Artrip are only too pleased to welcome you and take on the role of tour adviser. The rooms,albeit small have everything that would be available in a larger hotel including safe, empty mini bar (to be stocked from Carrefour supermarket 30 metres away), TV and tea making facilities. The rooms are modern with opaque glass screens separating the rooms and toilet facilities. Double glazed, shuttered windows and air con with fan ensure that the rooms stay cool and quiet for a good nights sleep on extremely comfortable beds. Towels are changed daily and room service ensures that the rooms are kept pristine clean. Continental breakfasts are excellent with choice of cereal, meats, cheese, breads and pastries and all for 5 euro per person. The central location of this hotel make it an excellent choice of any traveller. My wife and I are both in our 70s and managed the trip from the airport by metro with cases ( you need to know the destinations and numbers of the various lines as it is easy to go the wrong way if you are not clued up) All in all, a superb small hotel within walking distance of Madrid's tourist attractions, good value, with cheerful staff who are able to speak good English

  • Stayed: June 2014, travelled as a couple
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5  Thank Kenandcar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel Ángel P, Propietario at Artrip Hotel, responded to this reviewResponded 11 June 2014

Dear Kenandcar,
We would like to thank you very much for your wonderful comments but also for your useful remarks about the location.

We are very happy that you liked the comfortable beds, modern rooms, and our location near the Atocha Railway Station at District Center and overall our helpful staff, that it is the best compliments for a Hotel.

Looking forward to welcoming you again.

Best regards,


Miguel Ángel Porras García

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Reviewed 3 June 2014

We had a great short stay at Artrip Hotel in late May We arrived around 10 am and were able to check in almost immediately. Sara greeted us when we arrived and was extremely friendly and helpful giving us recommendations in the area.

The hotel is very cute. Our room was clean and comfortable with a very comfortable bed. The location is great. We could walk to all major attractions.

We would not hesitate to stay here again!

  • Stayed: May 2014, travelled as a couple
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1  Thank William P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel Ángel P, Propietario at Artrip Hotel, responded to this reviewResponded 11 June 2014

Dear William P,
First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here and liked the hotel and location.

I will share your comments with the entire staff, specially with Sara. They take great pride in their service efforts. It means so much to our team to hear a review like yours.

It will be a real pleasure for us to host you in our hotel again.

With kind regards,

Miguel Ángel Porras García

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Reviewed 3 June 2014

We just returned from Madrid & Barcelona. We spent 3 nights in this charming boutique hotel. Staff was warm and welcoming and very knowledgeable. Rooms were immaculate and beds were comfortable. Very fast internet connection. Breakfasts were great. Artrip is well located - short walk to major sites (like Reine Sophia & the Prado), but on a quieter street without the crowds and congestion. Would stay there again in a minute.

Room Tip: Attic room is very cozy - tucked under the rafters - yet good use of the space. Small windows look...
See more room tips
  • Stayed: May 2014, travelled as a couple
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1  Thank Melinda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel Ángel P, Propietario at Artrip Hotel, responded to this reviewResponded 11 June 2014

Dear Melinda H,
Your compliments of the Artrip Hotel are greatly appreciated. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Your compliments of our staff, location and are very much appreciated.

Thank you for choosing to stay with us, for your recommendations and for taking time to write a wonderful review.

We look forward to your return.

Best regards,

Miguel Ángel Porras García

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Reviewed 1 June 2014

Enjoyed a fab couple of nights at this hotel during early April. We had a very warm welcome and being my birthday I was delighted to receive a complementary plate of 'cold cuts' and a bottle of wine - a great start. The room was clean, fresh and spacious. Breakfast was a sufficient continental buffet with quality products and great coffee .... that was available free of charge all day. WiFi worked fine.
We really liked the location, close to transport links and nice local restaurants and bars.

.... note to the management - the only comment we have is that the guest room doors tend to slam loudly.

  • Stayed: April 2014, travelled as a couple
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1  Thank evaandmalcolm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel Ángel P, Propietario at Artrip Hotel, responded to this reviewResponded 11 June 2014

Dear Eva& Malcom,
We would like to thank you very much for your wonderful review. We are very happy that you liked the rooms, wi-fi, our location near the Atocha Railway Station and our staff, that it is the best compliments for a Hotel.

Thanks also for the point of the doors. We are checking the doors to avoid slam loudly.

Looking forward to welcoming you again.

Best regards,


Miguel Ángel Porras García

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Reviewed 31 May 2014

We only stayed overnight, as the next day we took a train to Barcelona. But this turned out to be an excellent, excellent hotel. The staff was unbelievably friendly and helpful. Our thanks to both Sara and Jaime for making our short stay a wonderful one. The hotel itself is small, and easy to miss while looking for the entrance. But once inside we found our room to be modern, clean, and spacious. The bath and shower were a sheer joy to use. I like spacious, totally enclosed showers with plenty of hot water, and this fit the bill perfectly. The location was very convenient. Close to the Atocha train station, yet within easy walking distance of the major tourist attractions in the center of town. Despite our short stay, we were able to enjoy a bit of Madrid. We would love to visit Madrid again, and this hotel is where we would be staying.

  • Stayed: May 2014, travelled as a couple
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2  Thank LuquilloRey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel Ángel P, Propietario at Artrip Hotel, responded to this reviewResponded 1 June 2014

Dear LuquilloR,
Thanks so much for your time to devote some words to our Hotel as this is a gift to us.
Thanks for your good comments again about our location, showers and our Team. But the big win is that you want to come back to us whenever you are in Madrid.

Best wishes and luck from the Artrip Hotel Team (Sara, Jaime, etc..) and hope to see you soon at Artrip Hotel.

Best regards,

Miguel Ángel Porras García

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Reviewed 29 May 2014 via mobile

First time in Madrid hotel Artrip location superb staff excellent especially Dani on reception breakfast good value 5 euro each very clean room would not hesitate to come back again May 2014 the Bernabeu tour is well worth a look even if not a big football fan the bus service is very good to get around all in all a great few days break

  • Stayed: May 2014
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Thank Stephen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miguel Ángel P, Propietario at Artrip Hotel, responded to this reviewResponded 11 June 2014

Dear Stephan W,
Thank you so much for this good comment. We try to do as best as we can everyday, and when a guest noticed it , we are very happy.

Our location is pretty good near the "triangle of arts" close to our hotel and the main railway station Atocha.

We´d like to see you again in Madrid. From now this hotel is your home.

Best regards from Dani and the rest of the team,

Miguel Ángel Porras García

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Additional Information about Artrip Hotel

Address: Valencia, 11, 28012 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Lavapies
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 443 Hotels in Madrid
Price Range: £73 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Artrip Hotel 2*
Number of rooms: 17
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