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“Superb location at the very heart of Madrid ¡¡¡”

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Sol Mayor Apartments
Ranked #243 of 390 Speciality Lodging in Madrid
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Superb location at the very heart of Madrid ¡¡¡”
Reviewed 12 April 2014

Everything, above all the location, which couldn't have been better. Very safe, as at night they locked 2/3 gates on the way up to the apartments. Very quiet considering we were right on Puerta del Sol. Rooms are equipped with all the neccessary tools. Wi-Fi works in all of the rooms. Superb location at the very heart of Madrid, panoramic view and very affordable price.”

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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peterledger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 reviews from our community

Traveller rating
    5
    7
    6
    1
    6
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5
3
Solo
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1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
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  • French first
  • German first
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  • Spanish first
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English first
Columbus, Ohio
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 27 January 2013

In terms of the quality of furnishing and room presentation the room was decent, it is obvious the owners are trying to present and maintain a clean and comfortable environment; unfortunately, as it pertains to service this hotel is severely lacking. I made my booking through Hotels.com, and none of the descriptions of the room matched my experience. First, there was no one at the hotel when we arrived, we had to find a pay phone and call the manager then wait for him to send his friend. His friend did not have a credit card machine and argued that we should pay in cash. Eventually, he left and came back 2 hours later with the machine, at roughly 10:30 pm. Next, there was no city view in the room as indicated nor was there a deep-soaking bathtub (as indicated under included in all rooms). When I attempted to launch a formal complaint the owners English abilities were suddenly too bad to understand me (he kept telling me leave your keys on the table to check out). So I switched to Spanish and told him it was not proper to leave the front desk unattended before 10pm (as indicated on Hotels.com), his excuse, "it was Saturday night." Needless to say, I do not recommend this hotel for anyone who desires service, does not have a cell phone while in Spain, and cannot speak Spanish.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Corey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Sol Mayor Apartments

Property: Sol Mayor Apartments
Address: Mayor Street 1, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Hotel Style:
Ranked #243 of 390 Speciality Lodging in Madrid
Hotel Class:3 star — Sol Mayor Apartments 3*
Number of rooms: 10
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