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“Great Hotel in the heart of Madrid”

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NH Collection Paseo del Prado
Ranked #45 of 438 Hotels in Madrid
Certificate of Excellence
Reviewed 20 July 2014

Visited Madrid and stayed 4 nights at this hotel. Paid 15Euros extra (bummer) for room with a view of the Neptune Plaza which was great. Room was clean and comfortable with all the amenities including a complimentary bottle of mineral water. Excellent breakfast - described as continental but was a full breakfast - with personalized service. (Ordered omelets with egg whites daily). Ask for caffe con leche and avoid the self service machines. Hotel is a 5 min walk to the Prado museum (free after 6 pm daily and after 5 pm on Sundays but get there early to get a good place in the line) and the Thyssen and Naval Museums. Right next to bus stops including the Hop-on Hop-off. 20 min walk to the Plaza Mayor where you can get tapas at the Mercado de San Miguel. Unfortunately, the hotel restaurant was closed during our stay.

Room Tip: If you can afford the extra 15 Euros, get the room with a view.
  • Stayed: July 2014, travelled as a couple
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Thank Azadhusain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María Q, Gerente at NH Collection Paseo del Prado, responded to this reviewResponded 23 July 2014

Dear Mr. Azadhusain,

We would like to thank you for the time you took to complete the Customer Satisfaction Survey relating to your stay at the hotel NH Paseo del Prado.
In the NH Paseo del Prado Hotel our aim is to exceed the expectations of our guests and we are very happy to have done.
We are very sorry for the restaurant. It is close during 2 weeks in order to improve the facilities.
Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,393)
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Reviewed 14 July 2014

I really enjoyed the stay in this hotel, the reception was really warm and kind, the quality of breakfast was very good with specialty hot dishes when requested.
I liked the smell (odour) of the hotel when you enter, everything was organized very carefully.
The room was so small, but the bathroom space was quite convenient. I liked a lot the smell of the soap collection

The amazing thing of this hotel is the location, it is so close to the down town and shopping street

Thanks for all staff for this wonderful period of stay

  • Stayed: July 2014, travelled on business
    • Sleep Quality
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1  Thank Samer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

This hotel is wonderfully located if you are only staying a couple of days in Madrid. Right across from the Prado and in a nice walking neighborhood. The decor is TIRED and the hotel needs a major remodel. The airconditioning really didnt work very well and we were glad it never got to hot in Madrid or we would have changed hotels. The breakfast was seriously not all that great. The staff was nice and helpful.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
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1  Thank momadark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

This hotel is across the street from the Prado museum and a very short walk from the Atocha train station. The staff is very nice and very helpful with directions and recommendations. Our room was big, modern and clean and very quite. This is a very classy hotel with a moderate price We highly recommend it. You will like it very much.

Room Tip: Ask for a quiet inner room
  • Stayed: June 2014, travelled as a couple
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Thank Edward Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2014

Situated across the Prado museum and very close to other attractions.
Don't miss the breakfast, it is one of the best (if not the best) breakfast I've taken at a hotel. Rooms are rather small, but very clean and nice. The service is excelent and the staff is very friendly. The fitness room, situated on the top of the building, offers a great view of the city and its life.

  • Stayed: March 2014, travelled on business
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1  Thank D P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

Location is great, right next to main touristic interests as Museo del Prado. It is on walking distance even from the Puerta de Sol which is the center of the city. Also the train station Atocha is on walking distance. Rooms are clean with comfy beds. I had a nice stay although I wasn't in my room enough. I was outside all the time. Not very fresh breakfast, I expected more from this hotel. There is a strong wi-fi at the lobby free of charge of course. I didn't get very nice room, it was a little bit more dark then I am used to. Still, all in all, good value for the money!

  • Stayed: April 2014, travelled on business
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Thank Kristina2244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

This beautiful hotel is located directly across the street from the Goya/Jerónimos Entrances to the Prado, a 10 minute walk from the Atocha Train Station, and conveniently located for metro travel. The rooms are gorgeous and well equipped.

Room Tip: We had rooms on the interior of the hotel, which made it pleasantly quiet. Breakfasts were bountiful...
  • Stayed: June 2014, travelled with friends
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1  Thank gaffnee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Collection Paseo del Prado

Address: Plaza Canovas del Castillo 4 | Barrio de Las Letras, 28014 Madrid, Spain (Formerly Gran Hotel Canarias)
Region: Spain > Community of Madrid > Madrid > Huertas , Sol
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#16 Business Hotel in Madrid
#31 Family Hotel in Madrid
#35 Luxury Hotel in Madrid
#73 Romantic Hotel in Madrid
Price Range: £126 - £422 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Paseo del Prado 5*
Number of rooms: 114
Official Description (provided by the hotel):
A five-star hotel ideally located in the historical section of Madrid, NH Collection Paseo del Prado is strategically situated in the Golden Triangle of Art comprised of the Prado, Thyssen-Bornemisza and Reina Sofia museums, with easy access to many other attractions. ... more   less 
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Also Known As:
Nh Paseo Del Prado Hotel Madrid
Nh Hotels Madrid
Nh Hotel Madrid

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