I am stuck with room 4E booked for 2 days. The booking site showed some fancy pictures of a well equipped kitchen et'al. What they failed to show was the stuffy suffocating room with no windows. The kitchen has a window which opens in to the passage way and the bedroom (all super tiny) has a window which opens out to some ugly pipes and a roof.. in short 0 ventilation. They charge 5 Euros a day to switch on the air con (which we had to pay given the stuffy conditions and not fans) The sad part.. the air con unit is leaking so much water all over the room that we had to switch it off (I guess the charge is paid for and will not be refunded). The staff has failed to assist in any way in fixing the same or do any thing about it)
The staff understands little English (especially when you have a complaint or requesting a article). For every query the reply is .. You have to speak to the boss. Ask them when the boss will show up.. Reply - He never comes in. Absolutely brilliant set up.
The plus side is the convenient location and cleanliness. Still would any day settle for a airy apartment with a management that cares .
- Official Description (provided by the hotel):
- Apartamentos Good Stay Madrid is centrally located next to Gran Via and 2 minutes' walk from Plaza de España Metro Station. The air-conditioned apartments have a lift and free Wi-Fi. Each apartment has a living room with a flat-screen TV. Apartments are heated and have a bathroom with a shower and hairdryer. There is a kitchenette and dining area with a fridge, microwave, hob and washing machine. Tourist information is available at the apartment complex. Puerta del Sol and the Plaza Mayor are a 10-minute walk away. ... more less
- Reservation Options:
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