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“everything was perfect!”

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Madrid SmartRentals Chueca
Ranked #29 of 399 Speciality Lodging in Madrid
Certificate of Excellence
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“everything was perfect!”
Reviewed 4 June 2014

great staff-very helpful-everyone was also speaking english!, best location-close to everything, good value for money, tha apartment was awesome (historic awesome building with renovated suites!), had everything we needed, very clean!
Would surely recommend it!
some negative points were the soundproofing ( every night we heard some girls laughing and talking) and the elevator had some troubles (stopping and starting again). Hope this was not permanent!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eleni S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadridSmartRentals, Director General at Madrid SmartRentals Chueca, responded to this review, 5 June 2014
Dear Guest.

Thank you for your score and for your words. your coment is soo important for us because with your words we can grow up like an entreprise.

the first thing for us is the customers. if you found at home is that we have managed to do our job.Thak you for your reservation with us and we hope to see you the next time that you visit Madrid.

Best regards and until the next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
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English first
Guangzhou, China
Level 5 Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 June 2014

we stay 2 days in Madrid. the location of apartment is fantistic, close to Prado, close to sol, close to san anton market! alomost all place is within walking distance. Staff is helpful and friendly, help us book taxi to airport ~~~ warmly place!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennyin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadridSmartRentals, Director General at Madrid SmartRentals Chueca, responded to this review, 11 June 2014
Dear guests,

Thank you very much for choosing us and book Madrid SmartRentals.

The location of our apartment is very central, so it is great to meet the full and Madrid's most emblematic places.

We are happy that our team helped you in any way it's needed during your stay. will let them know.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wakefield, United Kingdom
1 review
Reviewed 2 June 2014

We booked three apartments for 12 girls staying. All three apartments were in excellent condition, very clean, tidy and modern. There was everything necessary provided for self catering within the apartment. Including pots, pans, plates, glasses, toaster and toastie machine, etc. There is also iron, towels, hair dryer etc. The staff office is on the first floor and they will offer any advice and support for an enjoyable stay. Staff are on the office until midnight. We were told on arrival not to be too noisy and be respectful. We were a hen party so this is understandable. Other visitors also respected this so was suitable for all. We had to pay £100 deposit for each room but this is refunded should there be no damage. The location is excellent. Lots of little bakeries, supermarkets, bars and restaurants all within a stones throw. We didn't need to use the metro as everything was within walking distance. I will definitely be returning to these apartments in the future.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie121985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadridSmartRentals, Director General at Madrid SmartRentals Chueca, responded to this review, 4 June 2014
Dear customers.

Thanks for your comments with your words every day we get to grow as a company. Thanks also to your score because it helps us improve and maintain our quality

Most important for this young company are our customers and we know that we care for them and keep them satisfied with our work. Our staff knows how to talk to our customer to make the Communication more clear.

We hope you want to come back to visit when traveling to Madrid next time.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 1 June 2014

A superb apartment, close to all the places you'd want to visit during a stay in Madrid! Very clean, functional and comfortable. Staff very friendly and helpful including ordering taxis etc. Highly recommend!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hcush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadridSmartRentals, Director General at Madrid SmartRentals Chueca, responded to this review, 4 June 2014
Dear customers.

Thanks for your comments with your words every day we get to grow as a company.

Most important for this young company are our customers and we know that we care for them and keep them satisfied with our work you want rgresar our apartments. Our staff knows how to talk to our customer for make the communication smooth and clear.

We hope you want to come back to visit when traveling to Madrid next time. We expect them in our offices for your next booking with a percentage discount for being you an old client in our company

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Russia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2014

Great apartment right in the center of Madrid. Historic building in the freshly renovated suites, great furniture. Manager Maria was very kind and attentive. I highly recommend these apartments! Have a good time there

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LexRussia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadridSmartRentals, Director General at Madrid SmartRentals Chueca, responded to this review, 4 June 2014
Dear customers.

Thanks for your comments with your words every day we get to grow as a company.

Most important for this young company customers are and know that we care for them and keep them satisfied with our work.

We hope you want to come back to visit when traveling to Madrid next time. We expect them in our offices for your next booking with a percentage discount for being you an old client in our company

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottinghamshire, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2014

The apartment was located in a safe area. Close to the centre of town. It was spacious and really well set out. The facilities were superb as was the attention to detail. Staff was attentive and in particular our personal concierge Maria was so helpful, enthusiastic and one got the impression that nothing would have been too much trouble. We would certainly stay here again. The only suggestion we would make is as follows; we stayed in or of the duplex apartments which had been sympathetically restored using the original beams and a modern floating staircase. An addition of of a handrail for those who may have problems with open treads might be worthy of consideration. Overall this is the best accommodation we have stayed in.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StFrances
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadridSmartRentals, Director General at Madrid SmartRentals Chueca, responded to this review, 4 June 2014
Dear customers.

Thanks for your comments with your words grow every day we get a little more. Our company is very young and is eager to improve as much as possible. your score is the best we could have in our work. Thanks for being a great customer.

The most important thing is that you feel at home when they come to our apartments and we believe we we have achieved during your stay.

We hope you want to come back to visit when traveling to Madrid next time. We expect them in our offices for your next booking with a percentage discount for being you an old client in our company

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beverley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 May 2014

Very well located - 5 minute walk to Gran Via. Also convenient local shops for any daily supplies.

(Earplugs recommended due to late night/early morning revellers out in the streets below - especially at the weekends!!!)

The building doesn't look much from the outside (graffiti on the walls) but once inside we found a spacious clean haven - well furnished and equipped with everything you need (and comfortable memory foam beds).

The staff were very helpful and friendly - they will let you leave your luggage in their office until it is time to leave. They will also happily give tips on where to visit, places to eat and will book restaurants and taxis for you - very good customer service!

Room Tip: Apartments at a higher level may be a little quieter - if this is important to you.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JeanC07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MadridSmartRentals, General Manager at Madrid SmartRentals Chueca, responded to this review, 28 May 2014
Dear customer, thank you for your words and by your score.

In our equipment the customer is the most important. so we try to make your stay comfortable. Most important to us is that you feel at home. The location of our apartment is extraordinary because it is in the center of a big city like Madrid, but in your own home.

We will consider the problem of sound that try to improve the soundproofing.

My whole team expected to see again on another trip that you have to madrid.

Thanks and kinds regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Madrid SmartRentals Chueca

Property: Madrid SmartRentals Chueca
Address: Calle San Marcos 8, 28004 Madrid, Spain (Formerly Madrid4Rentals Chueca)
Region: Spain > Community of Madrid > Madrid > Chueca
Amenities:
Kitchenette Airport Transportation
Hotel Style:
Ranked #29 of 399 Speciality Lodging in Madrid
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Madrid SmartRentals Chueca 3.5*
Number of rooms: 18
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