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“Great location” 4 of 5 bubbles
Review of Innside Madrid Luchana

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Innside Madrid Luchana
Ranked #67 of 444 Hotels in Madrid
Certificate of Excellence
surrey
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great location”
4 of 5 bubbles Reviewed 22 February 2014

This is a well located hotel, just far enough out to be reasonably priced but close enough to walk everywhere. The room was clean, compact, with a very comfortable bed (2 pillows each!) and perfectly formed with a great shower. We may have got unlucky but we had some exceptionally noisy neighbours on our bit of landing and with laminate floors and a wooden staircase this disturbed us quite a bit after midnight (did the staff overnight in the room next to us we wondered). We didn't try the bar or breakfast.

Room Tip: Try and avoid 208 if 207 is occupied, their bathroom is the other side of a thin wall from the bed-h...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kdhs61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Innside Madrid Luchana, responded to this review, 5 March 2014
Dear Mr Kdhs01,

Thanks for sharing your opinion about Innside Madrid Luchana with the rest of the travellers of Tripadvisor.

Nice to hear you have a great stay and you enjoyed also the location

Next time, next visit, do not miss the breaksfast, it is an unforggetable experience

Looking forward to wellcoming you back

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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643 reviews from our community

Traveller rating
    331
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    52
    18
    3
See reviews for
66
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132
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Fort William, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 February 2014

You often read reveiws and wonder how accurate the comments are but in this case they were spot on! Modern hotel with a beautiful exterior facade and a quiet yet central location , direct access to the Metro system and best of all the reception staff were all outstanding and all went beyond their normal duty to provide an outstanding service. Price was competitive and booking this hotel should not be missed

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mikem3465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Innside Madrid Luchana, responded to this review, 5 March 2014
Dear Miken3465,

Thanks for your time on sharing your opinion about Innside Madrid Luchana with the rest of the travellers of Tripadvisor.

All Innside team are very greatfull for your words and happy that you enjoyed the hotel and the service offered

Looking forward to wellcoming you back soon

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 7 February 2014 via mobile

I've stayed for 3 nights in the innside Madrid Luchana.

First I got room 501, which was not so nice, so I asked for another room which was no problem to change. The reception staff was always extremely friendly and helpful. My room 402 was very nice and I especially loved the big bathroom with the beautiful shower. Even facing a very busy street, the room was perfectly soundproof.

The minibar is also for free, same the high-speed internet.

I highly recommend this hotel and will surely stay there again.

Stayed January 2014, travelled solo
Helpful?
Thank mketenbach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Innside Madrid Luchana, responded to this review, 5 March 2014
Dear Mr mketembach,

Thanks for sharing your opinion about Innside Madrid Luchana with the rest of the travellers of Tripadvisor

At Innside, our aim is to exceed the guest´s expectations and we are very glad when we get it as it was your case.

Looking forward to wellcoming you back soon

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 January 2014

Clean modern, efficient and just off the crazy tourist scene but close enough to walk to the Grand Via. Fabulous staff especially Noria and Veronica and the bar tender. I recommend this hotel and we got good value for money.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dangnang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Innside Madrid Luchana, responded to this review, 5 March 2014
Dear dangnang,

Thanks for sharing your opinion about Innside Madrid Luchana through Tripadvisor.

We are very glad to read you enjoyed the hotel and its location as well as the service. All the team is very gratefull with your words, mainly Veronica and Nuria.

I agree with you that our staff makes the difference completely as well as our guest!!!!!! They are all great!!

Looking forward to wellcome you back soon

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 17 January 2014

As others have said, just meters from the Metro exit (look for the C de Luchana exit direction) or 20 minutes stroll to Plaza del Sol. The reception staff were all very nice and extremely helpful and spoke good English. The room was clean and well decorated with a great bathroom and powerful shower. The bed was extremely comfortable. The free mini-bar, stocked with soft drinks, was a lovely and welcome surprise. Our only criticism was the fact that the bath room only had net curtains so we had to be careful when we put the lights on. We paid for Breakfast on the first morning and it was very good quality, but on our subsequent 4 mornings, we went next door to La Boheme café as an alternative.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank geoff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Innside Madrid Luchana, responded to this review, 5 March 2014
Dear geoff S,

Thank you for your time sharing your opinion about Innside Madrid Luchana with the travellers of Tripadvisor

We are very happy to read you enjoyed the hotel and its location as well as the service

Do not miss to check our two other hotels Innside in Madrid; Innside Madrid Genova or Innside Madrid Suecia, just inagurated near Gran via Street. You will love them!!

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke On Trent
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 11 January 2014

Only good things to say, check in and out very smooth, staff very helpful and really nice.
Very good size room and bathroom, spotless.
Situated in the center of Madrid and really good price/value. What else we can ask for...?
Def. recommended and we will be back.

Room Tip: Can guess that any room is fab.
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MiriamEndon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Innside Madrid Luchana, responded to this review, 6 April 2014
Dear MiriamEndon,

Thank you for your review at Tripadvisor.

We are happy to read that your stay was a positive experience and you enjoyed your break at Innside Madrid Luchana

We are, also, specially pleased you enjoyed the service provided by our staff, the most important and lasting memory of our hotel

It will be a pleasure for all the Innside team to host you soon at Innside Madrid Luchana

Best Regards

MariaF
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santander, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 January 2014

I am used to travel to Madrid because of my job and this hotel is amazing. It's well located, rooms are quiet and also breakfast is included and it's a good quality breakfast. Excellent reception service and restaurant service.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rodrigo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Innside Madrid Luchana, responded to this review, 8 January 2014
Dear RodrigoG,

Thanks you for using Tripadvisor to share your opinion about Innside Madrid Luchana

In Innside, our aim is to exceed our guests´s expectations and we are very grateful to hear you enjoy the hotel and the service

Looking forward to wellcoming you back

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Innside Madrid Luchana

Property: Innside Madrid Luchana
Address: Calle Luchana 22, 28010 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Chamberi
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #67 of 444 Hotels in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Innside Madrid Luchana 4*
Number of rooms: 42
Official Description (provided by the hotel):
Innside Madrid Luchana 22 is located in the heart of Madrid, in the upscale Chamberi neighbourhood. The district is famous for its architectural heritage, which span styles from the neo Gothic and Moorish to modern and contemporary. ... more   less 
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