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“Great Hotel - perfect location!”

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Hotel One Shot Luchana 22
Ranked #67 of 435 Hotels in Madrid
Certificate of Excellence
Coventry
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great Hotel - perfect location!”
Reviewed 27 April 2014

From our arrival to departure, we were treated excellently! Nuria was the perfect receptionist, always had time for us, to give us directions and generally interested in us she made us feel very welcome. The room was a great size with a beautiful walk in shower, and contemporary furniture. The location was perfect, far enough from the hum drum of Gran Via but near enough to walk or catch the metro ( Bilbao station right outside the hotel!) so this meant perfect nights sleep for our 3 day stay. All in all, the hotel staff are a credit to this company and could not do enough for you. An excellent place to stay to experience the delights of Madrid.

Room Tip: Room 402 was perfect!
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NYCNovice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Hotel One Shot Luchana 22, responded to this review, 15 May 2014
Dear NYCNovice,

Thanks for taken few minutes of your time to share your opinion about the services at Innside Madrid Luchana on Tripadvisor.

We are glad to hear you had a great experience with us and you enjoyed also the emblematic location of the hotel.

I am sharing your comments with my colleagues who will be delighted to read it. Comments like yours make us keep working in the same line of standards, based on excellence and closeness of service.

Looking forward to welcoming you soon in Madrid or in other Innside properties, more destinations coming shortly.

See you Innside!

MariaF
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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666 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
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English first
Copenhagen, Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2014

I stayed at the hotel for one night as part of a round trip in Spain. Everything from check in, rooms, breakfast, staff and service level was just fantastic! And for a very very good price! I would not hessitate to book this hotel again next time im in Madrid

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Hotel One Shot Luchana 22, responded to this review, 13 May 2014
Dear Kim,

First of all I would like to thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your recent stay with us.

At INNSIDE Luchana Hotel our aim is to exceed the expectations of our guests and it is most inspiring for all members of our team, to know that we succeeded in our effort.

Questionnaires like yours stimulate us to improve our services every day.

Looking forward to hearing from you soon!!
´
María Fierros
Room Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, AZ
Level 5 Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 23 April 2014 via mobile

This was our first trip to Madrid. We were a bit unsure about the logistics of various attractions. Although this hotel is not in the thick of things, it is a quick walk or ride to all the amazing sites of Madrid. The staff is exceedingly pleasant and helpful. The views from our room were excellent. Honestly, the street noise carried I not the room from the street below, but overall, it was a pleasant stay. We would return.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ArtiesBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Hotel One Shot Luchana 22, responded to this review, 13 May 2014
Dear ArtiesBea,

Thank you for having taken few minutes to share your opinion about Innside Madrid Luchana through Tripadvisor.

We are very pleased to read you enjoyed your stay with us, the location of the hotel and the views from the room.

At Innside, our aim is to exceed our guest´s expectations and we are very glad when we get it as it was you case.

I hope to wellcome you back soon!

Best Regards

María Fierros
Rooms Division Manager
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London
Level 4 Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 20 April 2014

A real gem of a hotel located just outside of the bustling centre. It is very new, so everything is modern, stylish and clean. The staff are as great as all the other reviews state, which is a real bonus if you need advice on sightseeing or restaurants for example. The location avoids the crazy tourist centre, but is only an easy 10 minute metro ride (station outside of hotel) or 30 minute walk (easy to navigate). The bar is also good and breakfast looked very tasty (although we rarely awoke in time to try it).

I thoroughly recommend this hotel for anyone travelling to Madrid for business or pleasure.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 00_traveller_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Hotel One Shot Luchana 22, responded to this review, 16 May 2014
Dear 00_travel,

Thanks for taken few minutes of your time to share your opinion about the services at Innside Madrid Luchana on Tripadvisor.

We are glad to hear you had a great experience with us and you enjoyed also the emblematic location of the hotel, the breakfast and his atributes as free minibar .

Have a look to our other two properties in Madrid, Innside Madrid Genova or Innside Madrid Suecia, you will love them too!

See you Innsider!!

Maria Fierros
Rooms Division Manager
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London, United Kingdom
Level 6 Contributor
104 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 16 April 2014

This is my second visit to the Innside Hotel, Madrid Luchana and it is still superb.

The rooms are clean and modern, the location is good but the best thing about this hotel is the staff. They are unfailingly helpful and wonderfully cheerful - which in my experience are qualities which can be in very short supply in some hotels in Madrid.

I'm a pilot and overnight in Madrid several times each year. I would not think of staying anywhere else.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Hotel One Shot Luchana 22, responded to this review, 13 May 2014
Dear Julian,

Thanks for sharing your opinion with the rest of the travellers on Tripadvisor.

We are glad to hear you had a great experience with us. I am sharing your comments with my colleagues who will be delighted to read it. Comments like yours make us keep working in the same line of standards, based on excellence and closeness of service.

All Innside Madrid Luchana look forward to wellcoming you and your college back very soon.

Thank you Innsider!!

María Fierros
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 April 2014

What can i say about this remarkable place me and my girlfriend visited Madrid for our first time in january this year. We found ourselves in the hands of a wonderful staff at the hotel Nuria the front desk manager and Sergio the cook were amazing not only did they provide great service we became good friends and look forward to returning next year. Javi the bartender was also great as well as general manager Sergio. The hotel was great and the food was amazing I strongly recommend this hotel to anyone planning a trip to Madrid, we will be staying there again on our next stay. Madrid is amazing and the people are great and this place out the finishing touch on the experience of a lifetime.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jessetorres72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Hotel One Shot Luchana 22, responded to this review, 25 May 2014
Google Translation
Estimado Sr. jessetorr,

Muchas gracias por compartir su opinion a traves de Tripadvisor con el resto de viajeros.

Es un placer leer que hemos estado a la altura de sus expectativas y que ha disfrutado del hotel y de nuestra oferta gastronómica!!

Nos encanta recibir comentarios como el suyo que nos animan a seguir trabajando en la misma linea de trabajo.

Gracias de parte de todo el equipo Innside por compartir su experiencia a traves del tripadvisor y esperamos poder recibirle muy pronto de nuevo!

Atentamente,

Maria Fierros
Rooms Dvision Manager
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Harpenden, United Kingdom
Level 6 Contributor
314 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed 12 April 2014 via mobile

What marks this Hotel out are three things: location, service and the modern rooms and facilities. The location is off the main tourist area but right beside Bilbao Metro making access to the Prado, Atocha station etc easy. The staff could not be more helpful. There is a pride about their new Hotel and a desire to be and do the best.

We stayed in three rooms because we went out from Madrid and came back. All were good. I love the showers! Some are quieter than others and it may be worth asking for a quiet one if like me you are a light sleeper.

Finally, but perhaps most important, is the fact that the Innside Hotels offer great value. To stay in this level of room in the centre of a European City is remarkable. We will be back!

Stayed April 2014, travelled as a couple
Helpful?
1 Thank linskitours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariaFierros, Rooms Division Manager at Hotel One Shot Luchana 22, responded to this review, 13 April 2014
Dear linskitours,

Thanks for your post at Tripadvisor and for having chosen us in your last visit

We really appreciate your kind comments about the facilities and service offered at Innside Madrid Luchana. We are proud to know that we were able to make your stay unforgettable and enjoyable and that our hospitality reached your expectations

It will be a real pleasure to host you again at Innside!!!

Best Regards,

MariaF
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel One Shot Luchana 22

Property: Hotel One Shot Luchana 22
Address: Calle Luchana 22, 28010 Madrid, Spain (Formerly Innside Madrid Luchana)
Region: Spain > Community of Madrid > Madrid > Chamberi
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #67 of 435 Hotels in Madrid
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel One Shot Luchana 22 4*
Number of rooms: 42
Official Description (provided by the hotel):
he hotel is located in the historic Palacio de Luchana, built in 1915 by the architect Jesús Carrasco-Muñoz Encina, in the heart of the genunie district of Chamberi, next to the unique Plaza de Olavide and just a few steps from the popular Fuencarral street. The location is great for both visiting the trendiest areas of the city as are the neighborhoods of Justicia, Chueca and Malasaña, or the business area of Castellana and Plaza de Colón. From Bilbao metro station, located right at the hotel’s entrance, in 5 minutes you can reach Gran Via and Puerta del Sol. It also communicates directly to the main railway stations Atocha and Chamartín. One Shot Luchana 22 is a 4-star boutique hotel that blends its elegant neoclassical façade with the selected and contemporary design of its 43 rooms. All the rooms are exterior and they are equipped with a large rain shower and extra-comfort high profile mattress. These One Shot Hotels’ common facilities, along with authentic traditional glazed balconies, Premium rooms with original rounded layout and large windows, exclusive Grand Suite with private terrace on the top floor or the casual restaurant Tôpic Luchana, make this hotel a unique place to enjoy Madrid. ... more   less 
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