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“A lifestyle hotel”

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Only YOU Boutique Hotel Madrid
Ranked #4 of 436 Hotels in Madrid
Certificate of Excellence
Singapore, Singapore
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“A lifestyle hotel”
Reviewed 29 December 2013

We spent 3 nights at Only You in December while embarking on a trip around Spain.
As soon as we walked through the door the ambiance swept us off our feet. The front desk staff were unable to find our reservation at the time of checking in, but they did make us feel welcome while correcting it, allowing us to use the wifi and offering us drinks. Following a wait of about 20 minutes Hector escorted us to our room.
The room was quite small but warm (it was December), quiet and beautifully decorated. There was a tiny balcony facing out to the street and the theatre across the street. The bathroom (consisting of a toilet and large shower, the sink was in an alcove next to the bed) was small, but the shower had a nice rain shower head. I noticed that the pipes used to hang the towels were also heated.
The wifi was generally a little slow and we struggled to get a good connection from our phones. However the smart television in the room compensated for this as the connection was excellent and when using the television we found ourselves watching You Tube rather than the television channels.
We visited the restaurant for breakfast twice, and it was certainly the best breakfast we had during our whole stay in Spain. The menu was quite wide and the friendly staff constantly reminded us that we were welcome to have anything that we wanted from the menu at any time.
The hotel was a very short walk from Calle Alcala and the Gran Via, therefore the location could not have been any more central. We found that most of Madrid’s major tourist sites from the Prado museum to Plaza Mayor to the Royal Palace (albeit a slightly longer walk) were a pleasant walking distance. Even Atocha train station was walking distance.
The hotel markets itself as a lifestyle choice rather than a simple accommodation choice. Given the exquisite decor (every room in the building is a photo opportunity waiting to happen), the happening bar and lounge and the supremely confident and stylish staff (who all seem to speak flawless English), the hotel is perhaps a little too pretentious for my taste (or maybe I am just not sophisticated enough to be a worthy guest) but that would not stop me from visiting Only You Hotel again the next time I visit Madrid

  • Stayed December 2013, travelled as a couple
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Helpful?
1 Thank Expatriate_in_India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayre Hoteles A, Guest Relations Manager at Only YOU Boutique Hotel Madrid, responded to this review, 5 January 2014
Dear Expatriate_in_India,

Thank you so much for such a lovely review. It is very important for us to learn from your feedback.

As you mentioned, the hotel location is simply very convenient, close to every single main spot in Madrid! We are also please that you enjoyed our breakfast...yummy!

We are very happy that you discovered the secrets of our Smart TVs which are located in each room. It is just amazing the way one could spend hours going online, listening to music or just watching television.

Thank you again and next time you come over, why don't you try one of our Junior Suites? It will be a whole new experience!

Kind Regards,

Guest Relations Manager
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Traveller tips help you choose the right room.   Room tips (272)
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English first
Shaftesbury, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 December 2013

The best, friendlist & critically down to earth staff in ANY hotel globally I have come across and I mean every single one from the doorman, reception, bar & restauraunt. Aman, Oberoi and Four Seasons watch out! 6 Nights for 4 People we can definitley recommend this. The challenge to the management will be to keep these people with them.

  • Stayed December 2013, travelled on business
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Helpful?
Thank 186264Hester44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayre Hoteles A, Guest Relations Manager at Only YOU Boutique Hotel Madrid, responded to this review, 26 December 2013
Dear 186264Hester44,

We can only say thank you very much for such a lovely comment...

The whole crew is flattered with your words and we all look forward to seeing you again!

Anytime you come back to Madrid, just give us a call or email us, we will organize your holidays!

Always yours.

Kind regards,

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stamford, Connecticut
Level 5 Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 December 2013

Traveled to Madrid with Business Colleague. Stayed for 5 nights. Each of us had to be moved form our original rooms. Old buildings that are decorated very nicely but underneath it is still an old building. I had water stream down my walls from the shower in the room above. I would not recommend this hotel

  • Stayed December 2013, travelled on business
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Helpful?
4 Thank RickBlane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayre Hoteles A, Guest Relations Manager at Only YOU Boutique Hotel Madrid, responded to this review, 13 December 2013
Dear Mr RickBlane,

The team would like to thank you for taking the time and effort to write this review.

It is with regret that the team had to move you to another room due to the issue you experienced. In order to fix that it, our Engineering team had to go inside the room to carry out some works, reason why the Welcome Desk team offered you a new room for the rest of your stay. We are happy to announced you that the issue was fixed the very next morning. The building has been perfectly remodeled and refurbished.

We would like to apologise for the inconvinience this may have caused you.

Should you be back in Madrid anytime soon, we would like you to see you again in the Only YOU Hotel & Lounge!

Kind regards,

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mallorca
Level 6 Contributor
182 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed 7 December 2013

Brilliantly designed, artfully decorated, with unfailingly charming and helpful staff (particularly Dan, the giant doorman/porter/resident comedian!). There's not much I can add to the other enthusiastic reviews, other than to say this is going to be my new Madrid base.

Room Tip: We had a junior suite away from the street. It was lovely.
See more room tips
  • Stayed December 2013, travelled as a couple
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Helpful?
Thank godfatherMallorca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayre Hoteles A, Guest Relations Manager at Only YOU Boutique Hotel Madrid, responded to this review, 10 December 2013
Dear godfatherMallorca,

Thank you very much for your lovely comments about how brilliantly designed and artfully decorated the Only YOU Hotel & Lounge is.

For us, to deliver a personalisized customer service is a must! We are so glad you happened to meet Dan, he is just great!

Should you be back in Madrid anytime soon, please do not hesitate to give us a call!

Kind Regards,

Guest Relations Manager
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Manchester
Level 3 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 November 2013

Great, great, great hotel.

The location is awesome - Chueca is lively without being rowdy, with loads of authentic places (ie not Starbucks!) to eat, drink and shop, and the hotel is about 2 minutes from the Chueca Metro station. Really convenient and a great district.

But - the hotel itself - it's absolutely stunning. Everywhere from the lobby & the lounge to the breakfast room & cocktail bar is amazingly well designed, stylish and sumptuous. I I have to admit that I haven't usually put hotel design highest on my list of priorities, but Only You has changed that and just made me smile over and over again! The rooms aren't massive, but aren't any smaller than other comparable hotels; they are, however, gorgeously furnished, very stylish, and with excellent facilities and amenities. We went in November 2013, and everything felt new, well thought out, cared for and extremely clean.

The staff are excellent & extremely helpful, nothing is too much trouble; breakfast was beautiful and service slick. The bar was also very cool in the evening, with a good number of oh-so-stylish Madrilenos visiting & making a fantastic atmosphere and an easy choice for absolutely amazing cocktails. My only gripe is that the bar tempted us to just stay there all night, instead of going out!!

I would stay again at Hotel OnlyYou at the drop of a hat - it is an absolute gem, the designers / staff deserve congratulating and I can't recommend it enough.

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayre Hoteles A, Guest Relations Manager at Only YOU Boutique Hotel Madrid, responded to this review, 3 December 2013
Good afternoon Mr Richard P,

Our team is flattered with your lovely comments about the Only YOU Hotel & Lounge, especially we love what you mentioned about our designed and stylish hotel. But also what you just said about our staff made us very happy because at the Only YOU Hotel we believe in create memorable experiences beyond mere accommodation.

Please, should you be back in Madrid any time soon, do not hesitate to visit us and say hi!

Kind regards,

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 November 2013

To say we want to stay for longer would be an understatement. This hotel is amazing in its design, cleanliness and facilities. Better than all of this is the friendly, polite and extremely helpful staff. The team here were always smiling and ready and willing to offer help. Breakfast was superb, the quality and choice was better than any other hotel. The really nice thing about breakfast was it was table service and buffet style. A real luxury to be served at the table fresh chilled good quality food. Great location in a beautiful city....

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank Shaun_l0nd0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayre Hoteles A, Guest Relations Manager at Only YOU Boutique Hotel Madrid, responded to this review, 3 December 2013
Good afternoon Mr Shaun_London,

Thank you so much for your nice comments about our “friendly, polite and extremely helpful” staff. We really appreciate your feedback!

Beside our great location, one of our treasures is our Á la Carte Breakfast from 7am in the morning until… Non stop!

Should you be back in Madrid any time soon, please do not hesitate to visit us!

Kind regards,

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Inverness, United Kingdom
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 November 2013

My wife and I visited the hotel a few weeks after it opened. We were really looking forward to staying at the hotel after viewing its website and wonderful looking layout. On arrival we really liked the hotel ,however, we did find the room to be small and rather strangely laid out. The hotel was gorgeous but it tended to rely on looks rather than some attention to practical detail. I really did not like the glass panels on the door to the bathroom , it is still nice to have some privacy even though I was with my wife! Building work was still being arrived out on the hotel but this didn't spoil our enjoyment .
The breakfast menu was extensive but the service was very inconsistent and smacked of early teething problems and lack of restaurant management. The dining area was gorgeously furnished but was very cold. The reception staff were very nice,polite and very helpful with advice.
The hotel is excellently located for the city centre in an area that is on the way up, with evidence of other buildings bring upgraded. On our last day day we visited the small coffee shop on the corner of the street beside the hotel. It was used by local office workers etc for their morning coffee breaks. It was a brilliant place to go for spanish hospitality and tasty coffee.
The hotel bar was really nice and very reasonably priced. Overall we really liked the hotel but it was still in early days of opening and had some small details to sort out. Well done all.

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank grahamr493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayre Hoteles A, Guest Relations Manager at Only YOU Boutique Hotel Madrid, responded to this review, 3 December 2013
Good afternoon Mr Graham r,

The Only YOU crew is absolutely amazed with your review about the Only YOU Hotel & Lounge Madrid.

As you mentioned, the Only YOU Hotel is right in the middle of the action. The location is just perfect only 10 minutes walk from Puerta del Sol and 3 minutes to Gran Via.

With regards the size of our rooms, next time you stay with us we would like to recommend you one of our lovely Premium rooms or, why not, try a Junior Suite! They will leave you speechless!

Thank you again for this beautiful review!

Kind regards,

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Only YOU Boutique Hotel Madrid

Property: Only YOU Boutique Hotel Madrid
Address: Calle Barquillo 21, 28004 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Chueca
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 436 Hotels in Madrid
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Only YOU Boutique Hotel Madrid 4*
Number of rooms: 125
Official Description (provided by the hotel):
Only YOU Boutique Hotel Madrid is designed for you, to make your stay in Madrid a unique experience, whether you're visiting the Spanish capital for business or pleasure. The hotel is located in the center of Madrid, on Calle Barquillo, just a few meters from Paseo de Recoletos and the Chueca neighborhood. The carefully designed interiors by Lazaro Rosa Violan complement the beauty of the building (a former Palace, dating from 19th century), giving the hotel an eccentric touch with colonial-style color. ... more   less 
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