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“Fantastic” 5 of 5 bubbles
Review of Hostal Acapulco

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Hostal Acapulco
Ranked #2 of 407 Speciality Lodging in Madrid
Certificate of Excellence
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Fantastic”
5 of 5 bubbles Reviewed 16 August 2012 via mobile

Great location, nice staff and unbeatable service at a budget price. On our trip we have stayed a several hotels and this place beats them all.

The hotel had free laundry service and was a perfect location. I would recommend this hotel to everyone.

Stayed August 2012, travelled as a couple
Helpful?
1 Thank Vance S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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604 reviews from our community

Traveller rating
    406
    174
    17
    5
    2
See reviews for
129
227
75
13
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
San Francisco
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 August 2012

We enjoyed our stay at Hostal Acapulco and we would recommend it to visitors of Madrid. After a long plane flight we were very happy to check into a comfortable room. As mentioned in another review, we were able to store our luggage before we checked in, which was really nice. The room was clean and it was nice to have a private bathroom for a reasonable price. The location was great and the staff were very friendly.

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HahnSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 11 August 2012

Great place to stay in Madrid. Very central location, easy to find from train station via Metro. Comfortable, clean and quiet, with air con and a refrigerator. Very helpful with finding what I needed, and I did very much appreciate the use of an electric kettle!

  • Stayed August 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dorothy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lima, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 August 2012

We really appreciated the help from the staff and especially Javier who helped us get our stay details finalized. Three of us stayed in a triple room for one night but on two separate dates - at the beginning and the end of our European trip. Both times the room was nice and clean with a large bathroom and the air conditioning worked great. Nice thick towels and even shampoo packets and soap supplied. I did not know what to expect because I had never stayed in a hostal. It was just like a motel room and with everything we needed. There is an elevator so being on the 4th floor just makes it more quiet for better sleeping. We recommend Hostal Acalpulco to travelers.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KJL45806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Combined Locks, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 July 2012

Our first time in Madrid for one day only, where to stay was the question. We listened to the other reviews and were not disapointed. We arrived early AM and were allowed to store our luggage while the room was prepared and we toured the central city. The price was right, the location superb, with friendly helpful staff. Being our first time in Spain we had many questions, the staff could not have been more helpful. We would stay again in a heart beat.

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 July 2012

Hostal Acapulco is a gem in central Madrid. It's only a five minute walk from Puerto del Sol. The staff are extremely helpful and kind--and their English is great. The rooms are clean and comfortable. The bathrooms are fantastic--great water pressure and temperature in the showers. Highly recommended!!

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Matthew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
85 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 22 July 2012

Our flight from Milan was cancelled at the last minute by EasyJet and we could not get a flight for another 3 days.

As a result we could not make it to Hostal Acapulco for our 3 night stay.

Despite having our credit card details and every right to charge us for the romm, Javier could not have been more understanding.

We thank his very much for his decency in what was a frustrating time.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CGW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hostal Acapulco

Property: Hostal Acapulco
Address: Salud 13, 4th Floor. Madrid | Plaza del Carmen, Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Beverage Selection Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #2 of 407 Speciality Lodging in Madrid
Price Range (Based on Average Rates): £
Number of rooms: 14
Official Description (provided by the hotel):
Small, family run place in the heart of Madrid ... more   less 
Also Known As:
Hostal Acapulco Hotel Madrid
Hostal Acapulco Madrid

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