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Hostal Acapulco
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Reviews (664)
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Show reviews that mention
All reviewsplaza del carmenquiet plazarecommend hostalgreat locationgran via metromini fridgefourth floorcentral locationstay there againbalcony overlookinglaundry serviceminute walktwo single bedsprivate bathroomgreat place to stayfree wifiwithin walking distance
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Reviewed 29 April 2014

Enjoyed a wonderful stay at Hostal Acapulco. Javier was hugely helpful and responsive during on-line booking, even more helpful with directions on how to get there from the train station. Our room had a small balcony overlooking Plaza Carmen. There was a refrigerator, and beverages could be purchased at the front desk for a reasonable price. And, location could not be beat - a couple blocks from Puerto del Sol, yet on a quiet square, lots of restaurants nearby. Would definitely stay here again.

  • Stayed: April 2014, travelled with friends
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1  Thank Jackie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Hostal Acapulco is in the central area, near the three big museums (Prado, Thyssen, Reina Sofia), plenty of restaurants, and close to metro stations. It's on the fourth floor of a building, with an elevator. Our window and balcony looked over a square. The host, Javier, was very helpful in making the reservation and giving us directions on how to arrive, emailing us a metro map before hand and explaining the various options of getting into the city from the airport. This is a small family-run hotel and we felt perfectly safe leaving our valuables in our room. Our room consisted of two twin beds, a TV, desk, and chair, with a double door opening to the balcony. We enjoyed it very much and recommend it as a clean, safe, no-frills hotel.

Room Tip: Our room faced the street (we wanted a balcony) so there was some noise of talking below. I believe there are rooms facing the back.
  • Stayed: April 2014, travelled as a couple
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1  Thank arleneNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

Lovely hostal on a quiet street just a few minutes walk from Puerto del Sol. Our room was a nice size, very clean and comfortable. The staff are excellent, very helpful and friendly. Javier was extremely helpful when we made our reservation, with directions and advice. We felt very welcomed and will definitely stay here again on our next trip to Madrid.

  • Stayed: April 2014, travelled as a couple
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1  Thank Redantchip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014

Hostal Acapulco is the perfect inexpensive place to stay in Madrid. First, the staff are helpful. They really want you to have an exceptional stay in their hostal and their city. Next, it's a perfect location. It's centrally located, but on a very quiet little plaza just seconds away from the Sol and Gran Villa. Additionally, it's clean with daily maid service. The rooms have been thoughtfully decorated. I can't write enough praises about this very special place, and I am afraid if I do, I won't get a reservation when I need one!

  • Stayed: June 2013, travelled with friends
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1  Thank kitty k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2014

I agree with another reviewer that Javier was very responsive in answering my questions via e-mail. At the hostal, both Javier and the young lady behind the desk (my apology for forgetting her name-was it Ana?) were very helpful; especially when we had trouble finding the car rental agency. Very good location. The Prado is probably a 20-30 minute walk. The hostal is off the Gran Via-a major avenue for shopping. If you would like a break from tapas, there's Artemisa- a great little vegetarian restaurant on the next street over at Tres Cruces 4.
To conclude, Hostal Acapulco is a great hotel for families travelling on a budget.

  • Stayed: December 2013, travelled with family
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Thank Nirvana89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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