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“Wonderful Hotel in the Heart of Madrid”

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Iberostar Las Letras Gran Via
Ranked #41 of 445 Hotels in Madrid
Certificate of Excellence
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Wonderful Hotel in the Heart of Madrid”
4 of 5 bubbles Reviewed 5 July 2014

This is truly a wonderful hotel. Our room was clean, the service was great, and the location was central to all the best attractions in Madrid. It was also a plus to have a gym in the hotel. We didn't try the hotel restaurant because it seemed pricey for an unknown entity, which was the same case for the rooftop lounge.

I highly recommend staying here, but be cautious with this section of Madrid. About 3 blocks behind the hotel, it can be a tourist trap at times. The area is littered with sub-par restaurants and sketchy street performers in Puerta del Sol and the Plaza. It's worth seeing at least once, but there are superior neighborhoods elsewhere.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,530 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (207)
Date | Rating
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  • German first
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English first
Atlanta, Georgia
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

I stayed here with my 12 and 14 year old children and my 68 year old mother. It was perfect. For starters, the rooms are a good size and are nicely decorated. The roof top bar is a nice addition. The location is great. Close to everything we needed to tour, shop and eat. The staff was helpful and last, but not least, the food was good. We enjoyed our stay. I would recommend it to others and would stay here again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

Loved this funky modern yet historic hotel. The location was it's best asset by far...when coming to town to see and tour it couldn't get better. Close and easy to get to any of the downtown neighbourhoods and sites as well as transit/metro. Most of the top sites, plaza's, night-life etc are less than 10 mins walk from the hotel. It was clean and modern inside, and we had a cute little patio we used as well. No complaints. We really liked the tapas pub/restaurant right across the street from it as well...don't remember the name.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mdnich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

I come to Madrid on business oftern. I stayed in this centrally located hotel for 4 nights and really enjoyed! Great rooms, great location, great sevice, great bar, breakfast, etc. just great! I will definetely come back.

Stayed June 2014, travelled on business
Helpful?
Thank Paulo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
146 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

Love the decor of the rooms. Surprisingly effective considering how out of the box the design is. Lovely big bathroom. Nice and attentive reception. Cute if smallish roof bar. Did not like being on Gran Via which has the charm of an Autobahn. Fortunately I did not hear the traffic noise after the second day. Breakfast included was great in nice restaurant. Gym a plus. The gay-friendly area of Chueca to the north is ok but there are nicer streets in Madrid, like Barrio de Las Letras and plaza Santa Ana. The famed Museo Chicote bar is right across the street but was empty every time I went.

Room Tip: If you face Gran Via you may need earplugs.
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 20 June 2014

We stayed here four days and were first of all very pleased by the location. It seams to be centered in the middle of everything which is great when you're walking around a lot and need a place to chill from time to time (or place your shopping). The recommendations from the receptionists was just ok (very tourist specific), but having TA this was not an issue for us. Also the Wifi only worked on our laptop and iPad, not our phones.

The room was very nice, especially the bathroom with two sinks and a tub. We had a big balcony where we could tan in the afternoon. The air condition was in great condition with variable settings for day time and night time. Spain was playing in the FIFA world cup while we were here, and the hotel invited us to watch it on TV on the rooftop with burgers (6€) and beer (3€). This was really pleasant.

The staff was pleasant and spoke good English, but didn't go out of their way to greet us when we walked in and out. The women cleaning our room always greeted us with a "hola" and a smile. They also left us something new every day: a cleaning cloth or an extra pillow case that they forgot.

The coronation of the new king also took place while we were here, and the staff informed us of this by slipping a notice under the door. They also pointed out that some streets (also the main street outside the hotel) would be closed of for many hours due to this, which was good information to get incase we were traveling that day.

All in all we were very pleased by this stay and would recommend it to others traveling to Madrid.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IngridA483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

We stayed here for 3 nights in June. A great location on Calle Grand Via - very comfortable light and airy rooms, good shower lots of hot water , air con , safe in the room and free wifi. Very friendly and helpful lobby staff .

Great roof top bar with views over Madrid skyline.

Probably one of the best locations in Madrid as it is within 10-15 minutes easy walking distance of everywhere - bars and restaurants every where.

A very safe area and I would definitely go back .

We flew in to Madrid and took the Airport Express bus from Terminal 1 to Place de Cibles ( 20 minutes and 2 stops) which is 3 minutes walk from the hotel. The bus is excellent value runs every 15 minutes and is 5 euros. www.esmadrid.com

I can also recomend the guided tour walks of Madrid from the Plaza Mayor Tourist office at 5 euros 80 each .

Room Tip: We had a room at the back of the hotel which was very quite.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank si64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Iberostar Las Letras Gran Via

Property: Iberostar Las Letras Gran Via
Address: Calle Gran Via 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
Phone Number:
Region: Spain > Community of Madrid > Madrid > Centro
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#21 Business Hotel in Madrid
#26 Family Hotel in Madrid
#32 Luxury Hotel in Madrid
#40 Romantic Hotel in Madrid
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Iberostar Las Letras Gran Via 4*
Number of rooms: 109
Official Description (provided by the hotel):
Literature can be found in every corner of the IBEROSTAR Las Letras Gran Via and, just like your favourite book, it will whisk you away from the moment you arrive. Literary quotes adorn the walls of its rooms and famous writers have used its library to write and present their stories and novels. From A to Z, we’ll tell you the story of this hotel on Madrid’s Gran Via. A is for Anti-stress. That’s the essence of our hotel rooms. Take your pick from rooms with a whirlpool bath, with strawberries and cava for a romantic getaway, with views of the Gran Via,… and even rooms with two terraces! Room service is available for all rooms, and you can also choose the pillow that’s perfect for you. D is for Delicious. Quinoa croquettes, flame-grilled skate with salmorejo, grilled Iberian pork shoulder loin, steak tartare… Whether you enjoy our dishes in the loft, in our modern space with an open kitchen or at street level, the dishes from the restaurants at the IBEROSTAR Las Letras Gran Via will leave you searching for words. G is for Glamour. Presentations from renowned brands, cultural events, awards and fashion galas… This hotel is one of the most centrally located in all of Madrid, and its versatile spaces are perfect for organising your events, including your wedding! Y is for You. If you’d like to clear your mind with a quick cardio session or by putting in a few miles on the exercise bike, our 24-hour fitness centre is waiting for you. We also have nutritionists and a personal trainer on hand to help you reach all of your fitness goals. P is for Pet Friendly. Holidays just aren’t the same without the furry members of your family. So bring them along! For a small supplement, you can book a room with a balcony or terrace, along with little extras including a special bed and water and food bowls. Just like we do for you, we’ll make sure your pet has everything it needs. M is for Madrileno. “Madrilenos” are those who are born and bred in this capital city. Feel like a local and weave in and out of the narrow streets that lead to the Plaza Mayor, grab a calamari sandwich for lunch, take a stroll through Retiro Park or spend a Sunday at the Rastro, the city’s largest street market. ... more   less 
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Also Known As:
De Las Letras Hotel
De Las Letras Madrid
Hotel De Las Letras Madrid

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