I stayed for two nights at this Petit Palace Puerta del sol hotel with my friends. Very good hotel. Our room was big and bright. Very clean and comfortable. I shared the room with my friend and it was ok. The bathroom was big enough.More
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I stayed for two nights at this Petit Palace Puerta del sol hotel with my friends. Very good hotel. Our room was big and bright. Very clean and comfortable. I shared the room with my friend and it was ok. The bathroom was big enough.MoreShow less
To our esteemed guest,
It was such a pleasure reading your comment. Without doubt, feedback like yours encourages us to continue working hard. We would love to see you again soon at any of our establishments.
We reserved a quad room that had bunk beds in addition to the queen sized bed. It has a great location, on a pedestrian street, at walking distance from El Prado, Puerta del Sol, and Plaza Mayor. Would definitely go back.
We would like to thank you for taking the time to send us your comment about your stay in our hotel.
I am glad to read that you were happy with our rooms and our services.
Hope to see you again very soon.
Hotel just off Puerta Del Sol. Very helpful and friendly staff, good clean rooms and very good breakfast. Only sorry that we did not return to same hotel some two weeks later. Good value. This is a small hotel, although apparently part of a larger group. They do however retain that personal service usually only found in small family hotels. I am also grateful for their understanding when I made a mess of my initial booking and cancelled the booking without charge. Well done, do hope they retain this attitude as they expand even more in the hotel sector.
I appreciate a lot your comment. I am glad to know that you enjoyed our hotel, services and staff. We are part of a larger group called Petit Palace. We have more hotels in Barcelona, Valencia, Málaga, Sevilla, Salamanca, Bilbao, Getxo and, as you know, in Madrid.
Hope to welcome you soon.
This is a small hotel in a beautiful old building. It was very clean, and the staff were all very polite and attentive. It is in a wonderful location within walking distance to many things, just down the street a bit from La Plaza Mayor. Thought the price was a good value especially considering the prime location. We would stay here again.
It was such a pleasure reading your comment. Without doubt, feedback like yours encourages us to continue working hard. We would love to see you again soon.
We really loved the view from our room! This is really great place to stay in Madrid. The room was very clean and comfortable. The girl on the reception helped us very much and was very polite. When we come back we will stay again in this hotel сertainly!
I am absolutely delighted to read your fantastic feedback regarding your stay. I am glad to read that you enjoyed our location and services, and that you were happy with our front desk staff. Without doubt, our guest’s satisfaction is our main objective.
Petit Palace Puerta del Sol will always be there to welcome you back.
We loved staying at this hotel. Located in a great area of good shopping and restaurants. Close to the subway and cabs. Also close to attractions such as Plaza Mayor. The staff was very friendly and helpful. We liked that it was a smaller hotel.. we feel that this is in the interest of the people staying as the service was more personal. We plan to do this trip again next year, and we will stay at the same hotel even though there are many choices.
I appreciate a lot your review, thank you for taking the time to write it. I am glad to know that you enjoyed our location and staff. Thank you to let Tripadvisor users and us know about your stay in Petit Palace Puerta del Sol.
We will always be there to welcome you back.