Stayed here on a short break to madrid recently. Location second to none, very central and across from an amazing park. The building itself is stunning both inside and out. Carpet on stairs a bit scruffy but my hubby reckoned that added to the charm. Room was beautiful, request 109 to 111 all overlook the park. Had CD player, MP3 and very comfy bed and bathroom was massive and well kitted out with Molten Brown goodies...Breakfast was excellent 10/10- we had it served in room both mornings- very fresh and innovative at no extra charge. My only criticism was that the standard of English amongst the staff was poor and some basic requests for food drink got confused or were very slow due to confusion. I accept that obviously madrid is Spanish speaking but overall, as this hotel is five star, it will need to up its game linguistically if it is to adequetely be taken seriously as a venue for delegates etc. Some contingency needs to be in place. When my colleague tried to request time of breakfast foor example, the porter started to charge the drinks to his room!!??Overall though, an enjoyable stay and I would reccommend.
- Official Description (provided by the hotel):
- Palatial home built in the beginning of the 20th century converted into a discreet 50 room luxury hotel. Unique building protected by National Heritage status where you can enjoy the pleasure of resting in one of the historic buildings of the centre of the city, located in front of the famous Retiro Park and close to the Paseo de Recoletos. It occupies the centre of the magical Art Triangle, Prado Museum, the Thyssen-Bornemisza Collection and Reina Sofia National Art Museum. Ideally located in the centre of the cultural, financial and business area. A full service business centre, counting with 5 meeting rooms of different sizes equipped with internet WIFI system makes of the AC Hotel Palacio del Retiro, Autograph Collection the ideal venue for holding meetings, conferences and celebrations. ... more less
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- Also Known As:
- Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
- Ac Hotels Madrid
- Ac Hotel Madrid