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WinoMiami
Miami

Another great stay

5.0 of 5 bubblesReviewed 17 Apr 2019
We came back to this hotel at the end of our trip as well. This time we stayed in room 903 which was beautiful and had an enormous terrace (you could have a party for 50 out there!). Highly recommend the larger rooms. 901 was very nice, but no other places to sit and kind of tight. Hotel experience was again excellent, and Pablo was very helpful and supportive again. Nothing bad to say about PPT!
Date of stay: April 2019
Room Tip: Pick a bigger room!
Trip type: Travelled as a couple
Review collected in partnership with this hotel
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Sabrina D, Director General at Petit Palace Triball, responded to this review
Responded 19 Apr 2019
Dear WinoMiami,

Thank you very much for having chosen us again!

Really happy to hear that you enjoyed our room with terrace and the service provided by our team, especially from Pablo, who is always willingg to help :)

It will be a pleasure to welcome you back in the near future, and make your stay memorable!

Warm regards from the PPT team!

Sabrina Puerta
Hotel Manager

Petit Palace Triball
sabrina.puerta@petitpalace.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,185)
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Traveller rating
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All reviews great hotel perfect location bunk beds gran via metro la gran hotel is located the hotel is clean enjoyable stay the hotel staff walking distance metro station small room main attractions breakfast buffet primark pablo street
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183 - 188 of 2,185 reviews
Reviewed 13 April 2019

Right in the middle of the Gran via. Close to everywhere. Beautiful rooms. Nice breakfast. Frindly team. We really enjoyed our stay in this hotel. Highly recomended. Price is ok. Madrid is a great and alive city and we will return for sure to madrid and to this hotel.

Room tip: View to themain st.
Date of stay: March 2019
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Karina020576
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina D, Director General at Petit Palace Triball, responded to this reviewResponded 16 April 2019

Thank you Karina for having chosen us for your stay in Madrid.

We are pleased to know that you had an amazing stay, and that you enjoyed our central location, tasty breakfast and service provided by our team.

Please do not hesitate to contact us for your next visit, we remain at your disposal.

See you soon!

Warm regards,


Sabrina Puerta
Hotel manager

Petit Palace Triball
+34 915 22 47 90
sabrina.puerta@petitpalace.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2019

Every time I stay in petit palace triball I love it more and more. Helpful staff amazing breakfast. Perfect location most of the famous places in Madrid near of me. I stay there more than seven time and I will stay again

Room tip: Double room
Date of stay: April 2019
Trip type: Travelled solo
Review collected in partnership with this hotel
1  Thank Noha S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina D, Director General at Petit Palace Triball, responded to this reviewResponded 11 April 2019

Dear Noha,

Thank you so much for choosing us again for your time in Madrid. It is always a pleasure for us to welcome you and make your stay perfect.

Thank you also for highlighting our service provided and tasty breakfast. We hope to see you back soon and we remain at your diposal for anything you may need for your future stay.

Warm regards from the whole Triball team!

Sabrina Puerta
Hotel Manager
sabrina.puerta@petitpalace.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2019

Perfect location, walking distance to Puerto Del Sol and Plaza Mayor, right on shopping street Gran Via.Breakfast was good. Reception staff were excellent - especially Pablo. The room was cleaned everyday. Good value for money.
We definitely stay in this hotel again !

Room tip: Rooms are clean and big enough to be comfortable.
Date of stay: March 2019
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank 523lalit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina D, Director General at Petit Palace Triball, responded to this reviewResponded 11 April 2019

Dear guest, thank you so much for your words about your recent stay.

We are pleased to hear that you had a great stay, and that you enjoyed our central location and the service provided by our team, specially from our team member Pablo.

We will continue working so we can provide a better experience next time, and we hope to welcome you back in the near future.

Best regards,

Sabrina Puerta
Hotel Manager

sabrina.puerta@petitpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2019 via mobile

The Hotel was in an excellent location. Close access to the metro and many important sites in the city. We were able to walk almost everywhere without a problem. Very safe and the room was small but very comfortable. Also close to various places to eat at an affordable price. The bathroom was clean and comfortable also. The staff was very friendly and helpful. Pablo and everyone at the front desk was not only super friendly but also very helpful with directions and everything we needed. They also lend us a metro card if available for us to use throughout the day by just adding money for our fare. The breakfast buffet was a bit pricey but worth it with good variety. We will definitely stay here again and highly recommend it.

Date of stay: March 2019
Trip type: Travelled with family
Thank Orlando_USA_4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina D, Director General at Petit Palace Triball, responded to this reviewResponded 8 April 2019

Dear Orlando_USA_4, we would like to thank you for having chosen Petit Palace Triball for your days in Madrid, and for your review about your stay with us.

We are pleased to hear that you had a great experience and that you enjoyed out central location and comfy rooms. Thank you also for highlighting our tasty breakfast and the service provided by our team member Pablo, I will transmit your congrats about his great recommendations.

We would love to have the chance to welcome you again, so pleased do not hesistate to contact us for anything you may need for your next reservation. We remain at your disposal.

Warm regards,

Sabrina Puerta
Hotel Manager

Petit Palace Triball
+34 915 22 47 90
sabrina.puerta@petitpalace.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2019

Great location, everything is walkable. Rooms are neat and clean. We were a family of 4 and the room sleeps 4 with a bunk bed setup. Staff was awesome and friendly, spoke English and helped to recommendations for things to do. Closed lot of restaurants - including Tapas places.

Date of stay: March 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Relax38853629993
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sabrina D, Director General at Petit Palace Triball, responded to this reviewResponded 4 April 2019

Thank you so much for your review about your recent stay with us. We are happy to hear that you enjoyed our central location and that the cleanliness and service provided by our team was excellent for you.

We hope to have the opportunity to welcome you in the near future, so we can make your stay perfect.

Warm regards,

Sabrina Puerta
Hotel Manager

Petit Palace Triball
+34 915 22 47 90
sabrina.puerta@petitpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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