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“Comfortable and reasonably priced hotel” 5 of 5 bubbles
Review of NH Madrid Sur

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NH Madrid Sur
Ranked #215 of 444 Hotels in Madrid
London
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Comfortable and reasonably priced hotel”
5 of 5 bubbles Reviewed 3 December 2012

This was the second of 2 hotels I stayed in during my recent stay in Madrid and definitely the best of the two. It is located very near to the underground station of Puente de Vallecas. The room was very modern and clean with a great bathroom. OK the decor was a bit brown but good value for what I spent on the room. I skipped breakfast and ate in the very nice bakery directly next door where I got a coffee and pastry for about £2! The other plus to this hotel is that the Prado museum is a direct 10 minute bus ride away on 2 different routes which leave from the avenue outside the hotel.

  • Stayed November 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank elsontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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319 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
San Juan de Alicante, Comunidad Valenciana, Spain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 16 November 2012

During my last business trip, I had to book one night with short notice in Madrid and this hotel was the nearest option. When arrived to the reception, there was a man just arrived who was explaining the receptionist that he needed a room without prior booking. He was made the check-in and asked to pay the rate of 39 € for that night. After that, it was my turn to check in and I was asked to pay 92 € for the same night for a single room. Of course I asked how come such a big difference between the price they charged the person before me and the one I was asked. The receptionist became extremely rude telling me it was not my business, that the hotel can charge whatever desires depending on the person and that I am not aware either that man is the son of some politician or related to the hotel manger and is worth a different treat. I felt extremely humilited, I made a reclamation with the hotel management and everybody defends the receptionist and consider he acted properly. I was definitely the worst experience I ever had in any hotel and it is a place to avoid in Madrid.

  • Stayed October 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank MirelaFrangache
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 2 October 2012 via mobile

The hotel was clean and the staff were helpful. We didn't try the food but you have a choice to order in which isn't room service such as pizzas which is from telepizza reasonably price. The hotel is well communicated in transportation with metro puente de vallacas to the left 500 meters approx and Pacifico on the right which is at the other end of the road. It also has buses which connects to the city of Madrid and the road is a busy main road. Depending where there room is located you can hear the main road but its not bad as it seems. For breakfast The cafeteria adjacent to the hotel has reasonable prices and good pastries as the hotel is quite expensive. The wi fi is free if you buy the offer on the NH hotels website as you will end up paying for the charges just ask the reception for a code which lasts 24 hours. The parking the hotel provides but it is very difficult to park in front of the hotel on the main road. Overall a pleasant stay

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank EnglandClick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 9 March 2012

The hotel was clean, comfortable and very good value for money. We have not stayed in a NH hotel before but when returning to Spain I will certainly look out for this chain in the hope that they are all as good as the Pacifico.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burgos
1 review
4 of 5 bubbles Reviewed 22 February 2012

We went only to sleep and it was ok. Just want to relax and we do. We thank you .............................................................................................................................................

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Review collected in partnership with Easytobook.com

Helpful?
Thank M. Asuncion P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
99 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 11 January 2012

Located 5 minutes walking distance from Pacifico tube station.
Good size rooms and good a/c.
The cafeteria next door offer breakfast for less than 3€, worth it

  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank SusGS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo
Level Contributor
75 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 11 January 2012

I like a lot the NH chain.
in this hotel the room was big and beautiful! It is close to the subway station and 3 stations away from Atocha where you can take the shuttle to the airport for 2 euros.
There are some restaurants in the hotel area, a supermarket across the street and a bakery close to the hotel where you can have breakfast if it is not included.
The rooms are clean and the staff is nice. It is a pity that you have to pay for the WiFi in your room. They give you 30 min free WiFi in the lobby.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Corvolho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Madrid Sur

Property: NH Madrid Sur
Address: Avenida Ciudad de Barcelona 113 | Las Adelfas, 28007 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Retiro
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access Airport Transportation
Hotel Style:
Ranked #215 of 444 Hotels in Madrid
Price Range (Based on Average Rates): £
Hotel Class:3 star — NH Madrid Sur 3*
Number of rooms: 62
Official Description (provided by the hotel):
The NH Madrid Sur hotel is in the quiet Aldefas area in Madrid's Retiro district. A 20-minute walk takes you to the beautiful Retiro Park, and from there you're within easy reach of the city's famous Art Triangle - the Prado, Reina Sofia and Thyssen-Bornemisza museums. There are 62 rooms spread over 4 floors. All of them are Standard and come with satellite TV, safe deposit box, mini-bar, and air conditioning. They're modern, spacious and bright, with hardwood floors. We have a modern breakfast room with comfortable, cushioned seats so you'll feel relaxed while you're tucking into your buffet breakfast. If you need to have a business meeting, you can settle into a sofa in the lobby. For active types, we have a 4th-floor gym. ... more   less 
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