We stayed 5 nights at Eric Vokel Atocha Suites, and were so comfortable. First, the location is close to Madrid's three great art museums, all within walking distance. Prior to arrival, we received an email letting us know that, if possible, we could get in our room prior to the usual check-in time. And we did! The bright and light modern apartment is completely furnished - from hair dryer to washing machine. We had a terrace (FYI-"penthouse" means you get a terrace, not the top floor) with dining table, a pullout sofa in the living room with great television, and separate bedroom. There is coffee, tea etc and fruit at the reception, as well as a computer available 24/7. The staff was wonderful and so helpful with ideas, restaurant reservations, taxis, and printing boarding passes. Our one complaint was that the light in the bathroom was not good, and the staff thanked us and told us they are working on it! I only hesitate to write this review because the place will be booked when I next come to Madrid!
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